Reviews for
Black Sheep Campers in Iceland

83 Reviews
9

About

Black Sheep Campers is a seasoned player in the car rental industry, offering a range of 4x4 campers that allow you to enjoy the open road without limits. They are committed to fulfilling customer expectations with no hidden charges or added fees. Customer reviews on Northbound highlight their excellent service, reliable vehicles, and the overall value for money. When you book Black Sheep Campers through Northbound, you're choosing a supplier that consistently receives positive feedback for their quality service and commitment to customer satisfaction. Northbound's strong partnership with Black Sheep Campers ensures a smooth and hassle-free booking process, enhancing your Icelandic adventure.

Reviews

9
83 total reviews
Excellent
5-Star
73%
4-Star
25%
3-Star
2%
2-Star
0%
1-Star
0%
Staff
9.4
Value
9.3
Cleanliness
9.5
Pickup
9.1
Dropoff
9.7
Condition
8.8

Verified reviews from our customers that rented a car from Black Sheep Campers

Submitted 19. Jul 2023
Good
The car and the top roof tent are excellent. The sleeping bags, pillows and mattress were also very good. Some kitchen utensils, such as pots and pans, should be renewed. The worst drawback of the rental was that at the time of booking, the app gave us the option to return the vehicle to Keflavik airport, which was fine for us to finish the trip. In fact, this was one of the main reasons for renting through your company, but at the end this option was not available, and our return to the airport was by bus. You should remove this option from your website because it is misleading.
Roger rented a vehicle in July 2023
Submitted 17. Jul 2023
Excellent
This was a seamless rental. We had lots of questions which were kindly responded to by the staff. The rental pick up and drop off was seamless and I appreciated their trust in their customers, unlike the large car companies who try and get as much money out of you as possible. Overall Black Sheep Campers was incredible and I will be using them again on my future trips to Iceland!
Savanna rented a vehicle in July 2023
The Supplier Response:
Thank you so much for sharing your fantastic experience with us! We're thrilled to hear that your rental with Black Sheep Campers was seamless and enjoyable from start to finish. Our team is dedicated to providing excellent service and ensuring our customers have a memorable and hassle-free adventure.

We're glad that our staff could assist you with all your questions and concerns. We understand that renting a camper can involve many details, and we always aim to be responsive and helpful to make the process as smooth as possible.

It warms our hearts to know that you appreciated our trust in our customers. We believe in transparency and fairness, and we're committed to offering straightforward and reasonable pricing without hidden fees. It's essential for us to build trust with our customers, and your kind words reinforce that we're on the right track.

We're delighted to have been a part of your Iceland trip, and we're honored that you're considering using Black Sheep Campers again for your future adventures. Iceland is a beautiful country with so much to explore, and we'd be more than happy to welcome you back and provide you with the same incredible service.

Once again, thank you for choosing us and for your glowing review. Your satisfaction is our ultimate reward, and we can't wait to see you on your next trip to Iceland!

Safe travels and warmest regards.
Submitted 04. Jul 2023
Outstanding!
We loved our Grand Vitara with the rooftop tent. Sleeping in the rooftop tent was comfy and better than expected. There was also plenty of room for our son to sleep in the vehicle. Black sheep campers was responsive when we had questions. Overall, it was a great trip and a great experience.
Kristin rented a vehicle in June 2023
The Supplier Response:
Thank you so much for taking the time to share your wonderful experience with us! We are absolutely thrilled to hear that you had a fantastic trip with the Grand Vitara and rooftop tent. Our team at Black Sheep Campers is dedicated to providing the best possible camping experiences for our customers, and we're delighted to know that we could contribute to your memorable journey.

It's fantastic to hear that you found the Grand Vitara and rooftop tent to be comfortable, providing you and your son with a restful sleep during your adventure. We always strive to offer top-notch equipment and amenities, ensuring our customers have a truly enjoyable and hassle-free camping experience.

Moreover, we greatly appreciate your kind words about our responsiveness. Customer satisfaction is of utmost importance to us, and we are committed to being there for our clients every step of the way. Your positive feedback motivates us to keep delivering exceptional service to all our customers.

Once again, thank you for choosing Black Sheep Campers for your trip, and we are truly grateful for your recommendation. If you ever plan another camping adventure, please don't hesitate to reach out to us. We'd love to be a part of your future journeys and continue providing you with the best camping experiences.

Safe travels and happy camping!
Submitted 05. Jul 2023
Fantastic!
The car didn’t give us much trouble. It was a 2017 duster 4X4 manual. Rusted at places but mechanically sound. There were a few rough edges but nothing to bother us. The pick up and drop off was hassle free. Overall good experience and have nothing to complain about. Would recommend these guys for renting your car.
Aditya rented a vehicle in June 2023
The Supplier Response:
Thank you for sharing your feedback with us! We're glad to hear that your experience with the 2017 Duster 4X4 manual was overall a positive one. We apologize for any inconvenience caused by the rust spots; our team constantly works to maintain our fleet in the best possible condition, and we appreciate your understanding.

We're pleased to know that the car performed well mechanically, despite the minor rough edges. Our goal is to provide reliable vehicles that can take you on your journeys with confidence, and it's rewarding to hear that the Duster met your expectations in that regard.

We take pride in ensuring a hassle-free experience for our customers, and we're delighted that the pick-up and drop-off process went smoothly for you. We understand that convenience and efficiency are crucial when renting a car, and we strive to make the process as seamless as possible.

Your recommendation means a lot to us. We value our customers' trust and are committed to maintaining the quality of service that led you to recommend us to others.

Should you need a rental car in the future, we'd be more than happy to assist you again. Please feel free to reach out to us, and we'll be ready to provide you with another excellent car rental experience.

Thank you once again for choosing us, and we wish you many more wonderful adventures ahead!
Submitted 23. Jun 2023
Outstanding!
Everything was Fine. Duster seems to be most common car in Island and it was absolutely sufficient car even for the offroads. Sleepeng was Fine in the car for two People. Everything was prepared sleeping bags gas and cooking Dejvice plates even a Sharp knive and bottle of watter. We didnt take the car non personally Just with the key Lock before. It was ok becouse we arrive at 1.am... car was without any troubles so yes. Next time and thx
Jiri rented a vehicle in June 2023
The Supplier Response:
Thank you for sharing your positive experience with us! We're glad to hear that everything was fine and that the Duster proved to be a suitable car for your off-road adventures. We take pride in providing well-equipped campers, and we're delighted that you found the sleeping arrangements comfortable.

It's great to know that everything was prepared for you, including the sleeping bags, gas, cooking devices, plates, a sharp knife, and even a bottle of water. We understand the convenience of our non-personal key lock system, especially for late-night arrivals like yours at 1 am.

We appreciate your feedback and are thrilled that the car performed without any issues throughout your trip. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you for choosing BlackSheepCampers, and we're here for you whenever you need us.
Submitted 21. Jun 2023
Excellent
We can only confirm the good reviews. It was super easy to pick up the car and bring it back. We had problems with the car. The cooler broke. We contacted the service and they helped us immediately. The employee was very service oriented. The next morning a new car was brought to our accommodation. This one was even better than the previous one in terms of equipment. We did not incur any further costs. Just great!
Cornelius rented a vehicle in June 2023
The Supplier Response:
Thank you for your positive feedback! We're thrilled to hear that your overall experience with us was excellent. We strive to provide a hassle-free rental process, and we're glad that picking up and returning the car was super easy for you.

We apologize for the inconvenience you experienced with the cooler, but we're pleased to hear that our service team promptly assisted you when you contacted them. Our team is dedicated to providing exceptional customer service, and we're glad they were able to resolve the issue for you.

It's fantastic that we were able to quickly replace the car with an even better-equipped one, and we're glad that you didn't incur any additional costs. Your satisfaction is our priority, and we're delighted that we could meet your expectations.

Thank you for choosing us as your rental provider, and we hope to have the opportunity to serve you again in the future. Should you have any further needs or questions, please don't hesitate to reach out. We're here to assist you.
Submitted 13. Jun 2023
Very Good
Black sheep campers were great to deal with the staff were very helpful throughout the whole trip.
Stefanie rented a vehicle in June 2023
The Supplier Response:
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with BlackSheepCampers. Our team is dedicated to providing excellent customer service, and we're glad that our staff was helpful and supportive throughout your entire trip.

We strive to make your adventure as smooth and enjoyable as possible, and we're delighted that we could meet your expectations. Your satisfaction is our priority, and we appreciate you choosing us as your rental provider.

Should you have any further needs or questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you again for your kind words, and we hope to have the opportunity to serve you again.
Submitted 11. Jun 2023
Outstanding!
10/10, both the company and the car were great.
Wiktoria rented a vehicle in June 2023
The Supplier Response:
Thank you for your fantastic rating! We're thrilled to hear that both our company and the car met your expectations. Providing a great experience is our top priority, and we're delighted that we were able to deliver on that for you.

Your satisfaction means a lot to us, and we appreciate your kind words. We're here to assist you whenever you need us, so please don't hesitate to reach out if you have any further needs or questions.

Thank you again for choosing us and for your 10/10 rating. We look forward to serving you again in the future!
Submitted 06. May 2023
Great
They helped us with our many questions and when we had an issue with the car we had an immediate response to help us out. Great customer service! With the lower cost we knew we would get what we paid for but it worked out great!!
Nicole rented a vehicle in April 2023
The Supplier Response:
Thank you for your positive feedback! We're thrilled to hear that our team was able to assist you with your questions and provide immediate help when you had an issue with the car. Delivering excellent customer service is our priority, and we're glad that we were able to meet your expectations in that regard.

We understand that cost is an important factor when choosing a rental, and we're glad to hear that you found our service to be a great value for the price. We strive to provide reliable and well-maintained vehicles to ensure a smooth and enjoyable trip for our customers.

Thank you for choosing us and for sharing your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Submitted 05. May 2023
had difficulty with your remote contactless car pick-up. not all emails with separate instructions were received. had to buy bus tickets to get to car. car remote key fob worked only sometimes and only at immediate proximity. "warning to renters" very few gasoline stations outside or Reykjavik. Car was reliable, but ride was rough and made uncomfortable driveline noises. car worked for us, but was in rough condition, maybe that is the norm for Iceland, but not for Europe and North America
Sean rented a vehicle in April 2023

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