Reviews for
Icerental 4x4 in Iceland

1860 Reviews
8.38

About

IceRental 4x4, a reputable car rental service in Iceland, is recognized for its superior vehicles and exceptional customer service. Their diverse fleet ensures a comfortable and reliable journey across Iceland's unique terrains. Northbound customers have lauded their efficient pick-up process, well-maintained vehicles, and the value for money they offer.

By choosing IceRental 4x4 through Northbound, you're opting for a seamless, reliable, and enjoyable Icelandic adventure.

Reviews

8.38
1860 total reviews
Good
5-Star
67%
4-Star
23%
3-Star
6%
2-Star
3%
1-Star
1%
Staff
8.4
Value
8.1
Cleanliness
8.9
Pickup
7.8
Dropoff
9
Condition
7.9

1740 reviews for Icerental 4x4

Verified reviews from our customers that rented a car from Icerental 4x4

Submitted 05. Oct 2018
Good
The Dacia was nice, very basic - but provided what we needed for our trip. Icerental substituted a wifi hotspot for the GPS as they were out of stock at our arrival - which ended up being way better and very useful for our trip.
Natalie rented a vehicle in September 2018
Submitted 30. Sep 2018
Outstanding!
Everything went well for us with Icerental 4x4. They picked us up at the Keflavik airport and took us out to the cars. We actually changed from the Suzuki Vitara to a Jeep Cherokee so we didn't have to do the roof tent. We were so glad we did because of the high winds during our stay and we're not as young as we used to be. Would definitely use Northbound and Icerental4x4 again!
Larry rented a vehicle in September 2018
Submitted 06. Oct 2018
Excellent
Cora rented a vehicle in September 2018
Submitted 26. Sep 2018
Good
Car was just as expected, nice to have an older model with a few dents and scrapes so we didn't have to worry too much when driving some of the more rugged Icelandic roads. Staff at Icerental were friendly and got us on our way with a minimum of fuss and form filling.
Andy rented a vehicle in September 2018
Submitted 23. Sep 2018
Outstanding!
I don’t have any complaint about the service and the car it was all excellent my only complaint is that I had to pay a lot of money for a little dent at the door that wasn’t my fault it was somebody fault in a parking area.
Hector j. rented a vehicle in September 2018
Submitted 01. Oct 2018
Good
We rented a Suzuki Grand Kitara ( I think that was the name) for two weeks. The personal when we picked up the car and dropped it off was excellent. I will say the Suzuki got terrible gas mileage which made the overall cost high.
Scott rented a vehicle in September 2018
Submitted 08. Oct 2018
Outstanding!
We made a 10-day TOUR of Iceland with Toyota RAV4, hired by Icerental 4x4. This is the best price for this car I was able to find. The car is a 2016 model. We were 4 adults with 4 suitcases. There was no problem collecting our luggage. The company's staff were very polite. They met at the airport, gave us the car and sent us back in 10 days. I sincerely recommend Icerental 4x4.
Vladimir rented a vehicle in September 2018
Submitted 01. Oct 2018
Outstanding!
Thanks for the great service!
Aik rented a vehicle in September 2018
Submitted 01. Oct 2018
Outstanding!
nice people and fast services, the car was in good condition and driving was fun.
Carsten rented a vehicle in September 2018
Submitted 27. Sep 2018
Outstanding!
We had a great experience! The employees were all very nice. We didn’t have GPS in our vehicle, so they let us use a mifi free of charge to compensate. Our two year old was also traveling with us, so they offered an extra sleeping bag for her. We tried to clean the car before we returned due to the snow and rain, but couldn’t find one to take a card. This was a nonissue, which was not what we saw from previous reviews, and they washed the car quickly in order to do the inspection. They were very prompt at getting us checked out and on our way to the airport.
Hillary rented a vehicle in September 2018
Submitted 03. Oct 2018
Outstanding!
Our experience with Icerental was great! Getting picked up/dropped off at the airport was seamless and made picking up the car very easy at an odd hour. The tent was great and sturdy, even in very windy (and sometimes wet) weather. One very important note is that the sleeping bags provided are *very* lightweight summer bags - if the temperature is getting below 10C at night, I would recommend bringing your own bag. Other than that, I would rent with Icerental again in a heartbeat!
Hannah rented a vehicle in September 2018
Submitted 30. Sep 2018
Good
We were greeted on time at the airport and driven to Ice Rental 4x4's office. The driver was very nice. The vehicle we requested was not available and we were given a larger and older vehicle. While we appreciated the Jeep Cherokee on the gravel roads, it definitely used a lot more gas and struggled a lot going up hills. As well, a tail light was out, which we didn't realize until after we left and had to go back to tell them. We were told it was a fuse issue and would be fine. On our trip we also came to learn that only one lighter plug was working, which is an issue when you are relying on a gps and cell phones to guide you and the gps wouldn't work unless it was plugged in. And we couldn't charge our phones or keep our food cold in the electric cooler we rented. The rear windshield wiper and defrost also did not work. There were good and bad things about our experience. I would consider renting again through Ice rental 4x4 - if the price is right, but I do think they need to make sure all the vehicles they are renting out are in complete working order.
Jennifer rented a vehicle in September 2018
Submitted 20. Sep 2018
Outstanding!
Excellent experience with Icerental/Northbound. Very reasonably priced. We were picked up from the airport and driven 10mins away to the rental space to collect the car. Car was newer than we were expecting and was perfect for our short trip. Took us a little time to find the rental space upon returning car (we had arrived in the dark so didn't recognise the area too well), but once we found it, the car was checked over and we were driven back to the airport. Would definitely use again and recommend service to others.
Kirk rented a vehicle in September 2018
Submitted 30. Sep 2018
Outstanding!
Little late for the pickup at the airport but nothing really bad, like 15 minutes maybe. Then the shuttle brought us to the office where we learned that since our 2015 Suzuki Grand Vitara was not available, we would get a brand new 2018 Suzuki Vitara. The car was perfect and returning it was very easy. Will absolutely consider them again for our next trip.
Yannick rented a vehicle in September 2018
Submitted 15. Sep 2018
Outstanding!
We had a great experience with Icerental. Very personable and helpful workers; prompt and thorough service without pressure to buy extras we didn't need. Would rent again.
Karen rented a vehicle in September 2018
Submitted 27. Sep 2018
Good
The vehicle performed well. We were happy with the choice. The only issue for us was the windshield wipers. They were damaged and by the time I noticed them, we had already departed for our tour around the island.
Andrew rented a vehicle in September 2018
Submitted 21. Sep 2018
Good
Really nice welcoming at northbound and the roof tent is a wonderful invention
Martin rented a vehicle in September 2018
Submitted 17. Sep 2018
Outstanding!
Our experience renting with Icerental4x4 through Northbound was perfect. We had rented a Suzuki Jimny from 2011 but they gave us one brand new from 2018 instead for the same price. The car was in perfect conditions and the service from Icerental4x4 was great. We had a GPS included in our rental, they didn't have one available but they provided us with portable WiFi, that was indeed a better option. We would totally recommend renting with them.
Magdalena rented a vehicle in September 2018
Submitted 15. Sep 2018
Good
Good! Worked out smoothly. The kitchen box was pretty well stocked, and my only real complaint is that the sleeping bags weren’t warm enough. We didn’t come to Iceland with camping gear because we knew he car came with everything, so we were unprepared for the chilly nights. But other than that it was just fine
Elizabeth rented a vehicle in September 2018
Submitted 01. Oct 2018
Good
Lee chen rented a vehicle in September 2018
Submitted 16. Sep 2018
Outstanding!
We had a great experience. Our flight got delayed & I emailed & they were there to pick us up at the new time with no issues!
Amanda rented a vehicle in September 2018
Submitted 24. Sep 2018
Good
Renting from Northbound was a very easy process and the car and roof-tent we rented were perfect for our Iceland adventure! The only problem we encountered was that we were given a car with a broken gas gauge so we ran out of diesel and had to hitchhike to the nearest gas station. When we explained the situation to the Northbound employees upon the return of the rental they were very understanding and gave us a discount.
Carolyn rented a vehicle in September 2018
Submitted 17. Sep 2018
Excellent
Overall most stuff went pretty well, although we had a few small issues (gaz stove not working, one of the sleeping bag was relatively bad and we were an hour late to be able to get our car). However, we found the staff really accomodating of our situation (eg we were picked up at the guesthouse we were sleeping in Keflavik rather than at the airport, and not trying to unfairly charge us for damage). Also the prices were very reasonable.
Kevin rented a vehicle in September 2018
Submitted 19. Sep 2018
Outstanding!
The car we got was in good condition, just as the tent. Everything was clean and complete. Good service (they picked us up at our hotel) and open 24/7 so you can plan the most optimal trip for you. I would recommend!
Tim rented a vehicle in September 2018
Submitted 17. Sep 2018
Good
Good price. Its very confusing at airport pick up with many rental companies with very similar names. A larger sign would help, plus driver should check our agreement carefully to make sure picking up right passengers; we got taken to wrong company. More care should be taken on safety features. Neither rear seat belts worked (one broken and one missing). Wiper blades needed replacing.
Charles rented a vehicle in September 2018

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