Reviews for

Icerental 4x4 in Iceland

Excellent experience with Icerental/Northbound. Very reasonably priced. We were picked up from the airport and driven 10mins away to the rental space to collect the car. Car was newer than we were expecting and was perfect for our short trip. Took us a little time to find the rental space upon returning car (we had arrived in the dark so didn't recognise the area too well), but once we found it, the car was checked over and we were driven back to the airport. Would definitely use again and recommend service to others.

Little late for the pickup at the airport but nothing really bad, like 15 minutes maybe. Then the shuttle brought us to the office where we learned that since our 2015 Suzuki Grand Vitara was not available, we would get a brand new 2018 Suzuki Vitara. The car was perfect and returning it was very easy. Will absolutely consider them again for our next trip.

We had a great experience with Icerental. Very personable and helpful workers; prompt and thorough service without pressure to buy extras we didn't need. Would rent again.

The vehicle performed well. We were happy with the choice. The only issue for us was the windshield wipers. They were damaged and by the time I noticed them, we had already departed for our tour around the island.

Really nice welcoming at northbound and the roof tent is a wonderful invention

Our experience renting with Icerental4x4 through Northbound was perfect. We had rented a Suzuki Jimny from 2011 but they gave us one brand new from 2018 instead for the same price. The car was in perfect conditions and the service from Icerental4x4 was great. We had a GPS included in our rental, they didn't have one available but they provided us with portable WiFi, that was indeed a better option. We would totally recommend renting with them.

Good! Worked out smoothly. The kitchen box was pretty well stocked, and my only real complaint is that the sleeping bags weren’t warm enough. We didn’t come to Iceland with camping gear because we knew he car came with everything, so we were unprepared for the chilly nights. But other than that it was just fine

We had a great experience. Our flight got delayed & I emailed & they were there to pick us up at the new time with no issues!

Renting from Northbound was a very easy process and the car and roof-tent we rented were perfect for our Iceland adventure! The only problem we encountered was that we were given a car with a broken gas gauge so we ran out of diesel and had to hitchhike to the nearest gas station. When we explained the situation to the Northbound employees upon the return of the rental they were very understanding and gave us a discount.

Overall most stuff went pretty well, although we had a few small issues (gaz stove not working, one of the sleeping bag was relatively bad and we were an hour late to be able to get our car). However, we found the staff really accomodating of our situation (eg we were picked up at the guesthouse we were sleeping in Keflavik rather than at the airport, and not trying to unfairly charge us for damage). Also the prices were very reasonable.

The car we got was in good condition, just as the tent. Everything was clean and complete. Good service (they picked us up at our hotel) and open 24/7 so you can plan the most optimal trip for you. I would recommend!

Good price. Its very confusing at airport pick up with many rental companies with very similar names. A larger sign would help, plus driver should check our agreement carefully to make sure picking up right passengers; we got taken to wrong company. More care should be taken on safety features. Neither rear seat belts worked (one broken and one missing). Wiper blades needed replacing.

Easy, fast and a lot cheaper than with the rental companies.

The car was ready when we arrived, and we got a fairly quick checkout. We rented the older 2009 Subaru Forester since we were already familiar with them and know them to be reliable, even when quite old. However this vehicle had a couple of things that did not work, which really should have. The front passenger side window did not roll down, the back windshield wiper did not function, and the driver's side window was barely functional, with a lot of grinding noise, so that we were afraid it would fail. So we wondered about the mechanical care and maintenance done on the vehicle. However, we accepted it and it did not have any problems other than those noted. (For perspective we have had and still drive a 1999 Forester in addition to our newer 2015 one and have maintained it in perfect working order. So we did hope for a better, fully functioning vehicle) When we mentioned these concerns to Icerental 4x4 personal they more or less shrugged it off, saying only that Iceland driving conditions are rough. Well so are those in both Alaska and Idaho where we have lived, and all the more reason to perform upkeep and maintenance on your vehicle. Fortunately we had no problems due to these issues, but we did worry a bit about the possibility.

Very good friendly delivered what we ordered

Very happy with the Jimny. Loved to ground clearance which is very important due to the road conditions. Very friendly, professional and prompt service. Extremely helpful staff who gave great advice on driving conditions and what potential problems you could encounter when driving in Iceland.

The service was excellent. The booking, cancellation and payment process (credit card) was quick and easy. The car provided was as described and would highly recommend getting all the extra road coverage insurance.

Our experience was fine. The windshield wiper blades on the car were old and on a bit of a problem in the rain but other than that, the car met you expectations. The staff were encountered were professional and helpful.

We loved it. It had all we needed

Everything was great!

All was fine except at pick up. Several people in line and only one employee at registration.

I had a real good time during my trip ! I had everything I needed at a very reasonable price ! Great customer support ! Thank you Liam from Northbound !

There was an issue with information absence about extra insurance fee, that we had pay extra when getting our car. We had to choose whether to 2800€ are taken from my credit card account (and some given back after few weeks time) or pay extra 15€/day. Coming to an foreign country people usually have certain budget, that certainly wasn't in our budget. GPS was very slow and not updated, so we couldn't use that. Everything else was great with the car.

Staff was friendly and clear about the car, the do's and dont's. The insurance part was clear although it would have been great to be informed upfront instead of onsite, this way it feels you need to upgrade directly. We didn't but it's confronting and unexpected. The Suzuki 4x4 is everything you need, the rooftop tent is absolutely ideal to explore Island. We had an amazing experience, thanks a lot for your support to facilitate our mnost beautiful journey ever.