Reviews for

Icerental 4x4 in Iceland

This car was great! We chose it because of the good reviews, unlimited mileage, and no-charge additional driver. This Subaru got us from Reykjavik up to Mývatn and down to Vik, and everywhere in between. No issues, and very good gas mileage as well!

Airport transfer and pick up smooth. Vehicle condition was expected due to age of car, dents, rust and scuffs all pretty standard in Iceland. Drop off was an unnecessarily stressful. Accused of damaging the car on the drivers door. Damage was there pre rental and noted on the contract damage before pick up. Staff member showed picture of door in their records showing two dents present, arguing that this is the damaged that was there prior to rental and not the damage now on the door. Records were clearly not accurate as the two dents in their pictures had 'magically' disappeared. Other staff member stepped in and agreed that they records must have been inaccurate and we were not liable for the damage. Just be sure to scrutinise the car and question/record (take a video) all damage before taking the car. Shame as all other staff we encountered were helpful and friendly. Maybe he was having a bad day?

Bad start for the pick-up. They asked a deposit of 2500€ what wasn’t possible on our credit card’s. Then they forced us to take an insurance instead for 195€. When we got the car , the car was full of scratches. They said everything was on paper and we didn’t have to worry. Glade we toke a lot of photos before we left. On our way we discovered a lot of Flaws. Like handbrakes that doesn’t work etc. When we turned back the car , it was another guy how checked the car and tried two times to blame some of the scratches to us. Luckily we had our photos from our pick-up that we could show to him. After all , not a good experience with icerental 4x4.

Very nice staff, quote good car (the only problem was with blowing / heating - I could only make blowing on the windshield, the other direction didin't work).

I have used Northbound twice and the second time was twice as good! This company gets 5 out of 5 from me!

D’un point de vue général mais aussi et surtout en relation avec notre expérience, je recommanderais cette agence . Ils viennent vous chercher a l’aéroport et vous ramène ( pas de temps ou très peu entre les navettes ) . En revanche en ce qui concerne l’aspect général des chose et les retours que j’ai pu entendre des français dans la file d’attente de l’aéroport pour rentrer en France la plupart d’entre eux ont eu de mauvaises surprises . Une famille s’est retrouvé avec une facture de +1000€ pour un mini impact sur le pare-brise alors qu’il était déjà présent a leur arrivée . Deux autres jeunes couples n’avaient pas pris d’assurance pour les gravillons et ont dû payer 200€ supplémentaires . Sans parler du système de parking islandais assez particulier .. il est assez facile d’avoir quelques petites amendes à régler lorsque vous rendez les clés . Mes conseils : - faites bien le tour du véhicule quand vous le prenez . Nous sommes arrivées a 2 h du matin sous la pluie, le vent et -3 degrés . Personne n’a fait le tour avec nous . Mais à notre retour ils avaient la lampe torche et testaient tout : direction , boutons etc … - n’hésitez pas à louer un routeur WIFI . Très utile au moins au début .

To small for our needs, but it was just a car for the day and we did not have to go very far away. Very simple car, with tons of plastics inside but comfortable in its way. Quite dented, scratched and damaged overall, but we really dont' care about it.

Although the car had about 250.000km and was quite scratched, dented and used, it accomplished our expectations. Enough space for the 4 of us and our luggage, fair consumption, 4x4 traction (maybe we missed tyres in a better condition as a lot of the pikes in the wheels were already gone).

Very good service

I was very nervous about renting a 2011 vehicle, but the Suzuki Grand Vitara performed wonderfully for us! We were very happy with our trip and how this vehicle handled on the gravel roads and in the relatively high winds we experienced on a few of our days. I would rent this car again and would rent from Icerental 4x4 again.