Reviews for

Nordic Car Rental in Iceland

The staff was very friendly. The car was good. I'll rent from them again on my next trip.

Pretty fine service from Northbound: commited a mistake compiling the booking web form (erroneous pickup date due to round-midnight flight), written a mail to Northbound in the evening, problem fixed the next morning. Nordic Car Rental provided a good service too: prompt pick-up at Keflavik Intl Airport, fine car, nearly brand-new, no problem at all during our 1-week trip around Iceland, so I cannot comment about their technical assistance in case of failure (they gave me a reference number to call active 24h a day).

We had an amazing time with the car. The landscape is so beautiful an so much easier to explore if you are independent.

General experience with Northbound and Nordic Car Rental was very good. One thing different from US we started out with only 25% full gas tank .

The Mitsubishi Outlander was good and it didn't give us any trouble at all during our entire trip which we drove around for 4068km. The only issue we had was the 4x4 tyres didn't have enough air pressure and we had to drive back to the shop to have them inflated properly. The service was generally good and prompt. The only concerning aspect was that there isn't any no-liability insurance. I would patronize Northbound again if I were to come back for another visit visit.

The service was good and the booking process went smoothly. The car did not function well. There was a problem (maybe with the wheel bearing) that made a terrible noise for most of our trip. Also, the interior lights of the car didn't work and one of the chargers didn't work either.

Perfect car for visit iceland! You can go where do you want!

The car was pretty beaten up, the engine light was on the entire time, the Bluetooth didn't work for music so no music for an entire week of driving. Staff were friendly enough (for Iceland) but the check-in took FOREVER, over two hours from pick up at the airport to us driving. Price-wise, it was good (for Iceland).

renting from Nordiac Car Rental was an awful experience. First, there was no one there to pick us up like the paper said. We waited 45 minutes and the “emergency number” is not answered ever. Then, when we were finally picked up, the company took roughly 1.5 hours to get us a car and others had been waiting for much longer. Finally, they did not tell us the car was a diseal car, despite us not speaking the language, and when we filled the car at the suggested gas station listed, we filled it with normal gas (like we would in the United States) having no knowledge it was only diseal since we don’t speak icelandic. They then claimed the engine was ruined, however, the car was not working well before we filled it. Additionally, we tried to call 15 times in two days without a response. They are now claiming we owe them a fee of 900 dollars for the engine (which we did not ruin, and if the diseal contributed to the problem, they did not inform us) and for a towing fee which was unnecessary considering we were able to drive the car and thus it did not need to be towed. They entire place was choatic and many other customers were either not given their correct cars or were complaining of engine lights on in the car.

The car was great, pricing was better than most, and insurance was included. Great. These are cars that are used hard in harsh environments by people who may not know how to drive properly in these conditions, so it wasn't surprising that they were not in immaculate condition. It got us everywhere we wanted to go, so a job well done. Great company and good customer service.

In general the car we got was good, we didnt had any flat tiers or unnecesary stops. However there where several things which dissapointed us, fisrt there was a problem with the fuel meter and we were afraid the car wont have enouth fuel even though we kept refuling it. Thats not a giant issue but no one told us about it in the rental company, we had to discover it by ourselfs. Second thing was our back door who just never remaind steel while we opend it which was dissapointing because we where planing on sitting in the back of the car which was impssoble.

- The process for renting in the webpage was fine. - The car performed good. - The state of the car was good. - The customer support from northbound was great. - The customer support from the rental company, Nordic Car Rental wasn't acceptable since they never answer the phone the days before, nor answer the emails.

I was able to compare rentals easily. After booking I receive immediatelly confirmation with detail information about pickup and rental company contact details. Rental company was Nordic Car Rental and everything was Ok.

We rented a standard Hyundai i20. The price included SCDW, CDW, Gravel and Sand. The car got us around the entire island without issues. The check-out/check-in were easy and we had no problems whatsoever. We also were shuttled from and to the airport. The service and company went above and beyond and highly recommend Nordic Car Rental. When we return to Iceland we will once again be using Nordic as our primary choice for transportation.

Everything was easy with the car rental. There wasn’t anyone waiting with our name in arrival but after a quick call we were picked up in 10 minutes. Car was reliable and drop off simple. Thanks!

Very good but a bit slow the acceptance and checkout service

Northbound helped me find the perfect car for my needs at a great price. I won't hesitate to do business with them again when I go back to Iceland.

Nordic Car Rental was a great company to work with. I could easily choose a vehicle on-line and received all of the needed information @ airport pick up. The driver was not there when we arrived but I phoned the company and he had completed his transportation of another passenger and arrived soon after my phone call. There were no extra expenses. Renting cars in Iceland is not cheap but our car was in wonderful working order. We are happy with our choice. We did not drive on any "F" roads and that made our car choice easier.

For our Iceland trip we searched a 4wd car that meets the following claims: - suitable for 4 adults with 4 big pieces of luggage - suitable for driving F-roads at any weather condition - overall in a good repair but NOT in mint condition - technical facilities for driving all icelandic roads - convincing price-performance ratio We did not set a high value on: - optical condition and little damages - cleanliness inside the car Altogether, Northbound fulfilled our expectations. There were some technical features like seat heating, remote central locking, CD and MP3 player that did not work, but nevertheless the car brought us on every road to any place. Booking and delivery of the car worked well. Still much success for you and kind regards.

We had a very satisfactory experience with Northbound. We rented a Dacia Duster. Our car was ready when we arrived, and it was in good condition. It was older than we expected, but it worked great and was rugged and dependable on the F roads. Our checkout experience was very quick and easy. There was a question about a chip in the windscreen. Fortunately we had taken pictures of the car before starting out, so that was easily resolved. The people who took care of us were friendly and professional.

Pickup was a mess. The facility was under staffed. We waited more than an hour to get our car, which really sucked when we were tired from a 6 hour plane flight. Giving the car back was hassle free which was a pleasant surprise.

Yes, very good car …. out trip was very nice and your organisatiron was perfect. Other, your price was very competitive. When wei'll come again in Iceland, sure choose again your company. Thanks & regards. Federico - Italy

We had to wait more than 30 minuets in the airport for pickup. When the pickup service finally arrived the guy laughed at us because we in his opinion were to demanding? The car had to many defaults. Windows in drivers seat was not working, doors were not closing proberly, and licens plates were not secured properly to the car with screws. We lost a licens plate while driving on dirt roads and had to pay 10.000 kr. I really thing this was unfair but has to sign and agreement because we had a plain to catch.

Il Land cruiser noleggiato aveva 200.000 km ma ci ha portato in giro per l'Islanda senza il minimo problema. Il prezzo è molto conveniente rispetto alle altre agenzie di noleggio e non abbiamo avuto inconvenienti. La macchina non era molto pulita all"interno e appena glielo abbiamo fatto notare non hanno perso tempo e l'hanno lucidata a dovere. Alla restituzione non hanno fatto controlli particolari e sono stati molto rapidi anche nel trasporto all'aeroporto. Personale gentile.

Nice car.