Reviews for

Car Rentals in Iceland

The provided car and transfer service was great. Car had everything that we needed for a 10 days trip around Iceland, including fridge, cooking equipment, independent heating, sleeping space with mattress, pillows and blankets . Despite the others companies, these VW Caddys have very low fuel consumption, which is well appreciated considering the fuel prices on Iceland. It is a smaller company, having just around 15 cars, but they have fair approach and the owners are such a great guys!

On the whole the 2017 Dacia Duster is a spacious, good value car and was an ideal choice for the variety of road surfaces found in Iceland! There was more than enough room for four occupents plus baggage. The only slight criticism with the car was a lack of lumbar adjustment for the drivers seat. Lava Car Rental was extremely efficient and helpful with the pick up and drop off process.

I was very pleased with the personalized service from Go Campers. The vehicle performed well and was very clean upon delivery. Few other companies offered 4 WD camper conversions. At campgrounds, other campers asked about my rig and after giving them a tour they said they wished they had opted for the Pajero. With the heater, fridge, stove and running water it was self-contained no matter how far I explored. I was happy to have the studded tires because it handled well in the snow, ice and F roads of Iceland. I was able to go places others were not and shoot photographs they could only dream of getting. In all, I drove 5.000 kilometers and had a wonderful time. I would do it all the same next time. Thanks Go Campers.

This car was great! We chose it because of the good reviews, unlimited mileage, and no-charge additional driver. This Subaru got us from Reykjavik up to Mývatn and down to Vik, and everywhere in between. No issues, and very good gas mileage as well!

The car was perfect for our trip around the Ring Road! Pickup and dropoff were easy and smooth and communication was great with both Northbound and MYCAR.

This was my first experience renting a vehicle internationally and MYCAR made that experience very easy. Excellent communication, direction, and timeliness. I will use MYCAR on our next trip to Iceland.

Very pleasant experience. All is as expected, thank you!

I had some problems at the beginning with the car that, thanks to the great help of Paulina, I was able to solve, and she made sure that everything was fine.

We were very pleased with the van. Easy to maneuver and very fuel efficient. Comfortable sleeping

Everything was perfect. The Team from Lotus Car Rental was very professional, helpful and friendly. Rental car was also in a good condition. There was nothing to complain and we would choose this company always again.

Wonderful service and the car! The car was in great condition, didn't cause any issues, and was easy to drive in snow, rain, and windy roads. One of the best choices in Iceland, in my opinion. I would choose it again.

We ordered a minivan for an 8 day rental from Northbound. Excellent communication and service. The van was brand new and in perfect order. We changed to a pick-up at airport a day earlier and within hours it was accommodated. We hope to return to Iceland sometime in the next few years and they would absolutely be our first and only choice for rental.

Airport transfer and pick up smooth. Vehicle condition was expected due to age of car, dents, rust and scuffs all pretty standard in Iceland. Drop off was an unnecessarily stressful. Accused of damaging the car on the drivers door. Damage was there pre rental and noted on the contract damage before pick up. Staff member showed picture of door in their records showing two dents present, arguing that this is the damaged that was there prior to rental and not the damage now on the door. Records were clearly not accurate as the two dents in their pictures had 'magically' disappeared. Other staff member stepped in and agreed that they records must have been inaccurate and we were not liable for the damage. Just be sure to scrutinise the car and question/record (take a video) all damage before taking the car. Shame as all other staff we encountered were helpful and friendly. Maybe he was having a bad day?

WHAT AN AWFUL EXPERIENCE WITH GO ICELAND AWFUL !! I WILL NEVER DO IT AGAIN WITH THEM FIRST OF ALL THEY CHARGE ME TWICE THE AMOUNT WHEN I PICK UP THE VEHICULE IT MEANS THEY CHARGE ME TWO TIMES THE AMOUNT OF 1500 EUROS AND THEN I HAVE TO PROVE IT FOR THEY DID NOT WANT TO RECOGNIZE IT, IN SPITE I SEND A COPY OF WHAT APPEARS ON MY BANK ACCOUNT SO I HAVE HAD TO CALL MY BANK AND ASK FOR HELP... SO THEY AT LAST RECOGNIZE THEIR ERROR AND GAVE ME BACK THE 1500 EUROS THEN I GOT A PROBLEM ON THE CAR WITH THE WINDSHIELD WHICH FEELED OR CRACKED BECAUSE OF A THERMAL SHOCK:( NOT A ALL MY RESPONSABILITY ) JUST THE COMBINATION OF THE VERY COLD TEMPERATURE ANT THE HEATING INSIDE THE CAR WHEN I PUT IT ON IN THE VERY EARLY MORNING IN THE MOUNTAIN AREA, SO I HAD TO PAY AN EXTRE 600 EUROS THEY NEVER WANTED TO BELIEVE. ME AND SAID IT WAS ONLY DUE TO A GRAVEL CAUSE SO AWFUL EXPERIENCE WITH GO ICELAND; NEVER NEVER AGAIN WITH GO ICELAND

Bad start for the pick-up. They asked a deposit of 2500€ what wasn’t possible on our credit card’s. Then they forced us to take an insurance instead for 195€. When we got the car , the car was full of scratches. They said everything was on paper and we didn’t have to worry. Glade we toke a lot of photos before we left. On our way we discovered a lot of Flaws. Like handbrakes that doesn’t work etc. When we turned back the car , it was another guy how checked the car and tried two times to blame some of the scratches to us. Luckily we had our photos from our pick-up that we could show to him. After all , not a good experience with icerental 4x4.

Overall, I am satisfied with the whole experience. I was always informed, for example when there was a change of the phone number etc. The vehicle had dents and other smaller damages, but these were explained when I picked the car up and there were no further issues with it. There was somekind of a warning symbol in the dashboard, but it was probably due to somekind of sensor failure, meaning it really wasn't an issue. And if I wanted, I could have called about the issue, but it didn't seem problematic and it really wasn't.

There were a few cosmetic remarks, but overall the car was perfect for its age. Technical problems with the sensors. But apparently this model has this weakness. I traveled nearly 2500 km. And everything was fine.

Everything as promised, 2007 is not a young car, so, few thinks related to the age, but overall it was great trip.

Hello, We had an amazing experience driving the car around Iceland. We didnt find any problems except the Carplay wasnt working well everyday when we start the car. Although we were using the original apple cable, it wasnt working. We have to unplug and plug it couple times to make it work. Other than that, it was perfect! Thank you!

Fara rental company is reliable. The employees are very friendly and thorough. The car that I rented was really great, with wifi that eased navigating Iceland.

The experience with LAVA could have gone way better; the vehicle had multiple issues and ultimately LAVA also admitted that they should have checked it better before handing it out to me. The refrigerator was not working properly, the backdoor did not open/was blocked, the gas stove can was almost empty already, the electricity ports in the back of the van (usb and 12V) were not working well, the water tank was leaking and the inside of the car smelled TERRIBLY: probably they painted the wooden plates in the van very recently and did not let the air inside the van change or just breathe, so it really felt like toxic fumes when I first got into the car. Eventually after 3-4 days the smell situation was better, but still not ideal. On top of it, on my first night, when it was time to go to sleep, I tried to make the bed and only then I realized that the 2 mattresses in the car were not matching in size, meaning I had to sleep on only one (there was no room to align them together). In my case, this was a "small" issue cause I traveled alone. But in the case this had happened to a couple, that would have been a huge problem, making it not possible for two persons to sleep in the van. On my second day I went back to LAVA office and asked for another mattress and to check everything else, cause I had to spend 15 days in that car. Martin, the employee who took care of me was really kind and helpful, and also very sorry for all the issues. They offered me to change car but honestly the one they offered was even worse (refrigerator and water tank were not "fixed" and at every turn they would have fallen on the ground), so I declined this offer. I have to mention, when the mechanic guy came out and I asked to check the backdoor and fix it, he answered with "I have to go to lunch now". It was 11am and I was already there waiting since almost 90minutes. He took a hammer and "fixed" the backdoor. I then apologized, thanked him and said I would leave. Worst icelandic experience of my 2 weeks. All around, I knew the Nissan NV200 was the cheapest option, and in all honesty I have to mention that the car (engine, tiers etc.) worked smoothly; but it is BY FAR very different from the pictures on the Northbound website. If I had known that, I would have gone for a different model. LAVA then tried to make it up for it and refunded me with 250€ at the end of my trip, which was nice even though it is not much at all. At least they appeared to be sorry and apologized for all inconveniencies. I am also sorry I had to go through this, I am a very easy going person and I don't like to complain etc., but in this case it was all just too much. Regarding Northbound, you guys offer an amazing service and what I value the most is your customer support. I have been in touch with Thordis for weeks and she always found the time for replying to my many emails. Simply awesome!! I know that in Iceland the competion in the car rental field, with camper van and so on, is very tough; nevertheless, opting for the cheap solution and selling it as a "great offer" when it really is not so great, might work as a boomerang. So my suggestion is either to lower the price for this old models with huge amount of km (my Nissan had more than 140.000 km when I picked it up) or to offer better solutions for newer models. Thanks again, Luca

Very weird and unsafe request for credit card information (name, number, validity date and cvv) via email, but otherwise fine.