Reviews for

Car Rentals in Iceland

Nice car.

Both pick-up and drop of the car was fine, as well as the condition of the car itself. The only thing is we were actually given a different car than we booked, Dacia Duster instead of Suzuki Jimny. Could have been actually better option for our purposes, and of course that´s the moment every rental agency informs outright, but still is a bit of discomfort...

When we arrived Geysirs premises, it was rather caotic inside. The staff were anonymus, we could not recognize them. And when we at last understood who were the staff, they seemed to have a lot of time doing nothing for the many customers, who had qued up. No general information was given. We waited more than 1 hr. getting our car. The second day of the hire, we punctuated on a mountain road. The car showed to have no spare wheel, only a simple sealing repair set which not could help us. We waited more than 2 hrs. for the roadside service. We got very good help Next day we were offered another car from Geysir, a Toyota Landcruiser, which we had to pick up outside our planned route. The car was allright and equipped with a neccesary spare wheel. We got no inspection form for the New car. The car was very suitable for Our purpose. Northbound should revue Geysirs routines for handling customers. The staff should be recognizeable wearing "official" clothes, and when customers has to wait, they should inform them, and increase the staff capasity.

Excellent service and vehicle! I would definitely use Northbound again. I particularly liked the way that F roads were allowed by this service so that we could take whatever adventure we wanted in the wonderful country of Iceland!!

The car was great, and our pick up and drop off was easy. Thank you.

We had a very good experience with my brother in Iceland. We booked a Suzuki Jimny with a roof tent and it was great. The car was very clean, and it permit us to take some soft trails. The roof tent is very confortable.

I was satisfied with the operation of the vehical and the check in and check out were efficient. I asked for instruction in use of the GPS and felt the instruction was "rushed" and attendent was impation with questions. The GPS was poor at finding most of the places we wanted to go and we ended up using Google Maps. I would recommend that more detail be provided about getting the correct fuel type and procedure at pumps. For example how to get your receipt.

Simply outstanding! We could not have asked for more. The service we received (before, during and after our trip) was second to none, the vehicle and equipment we rented exceeded our expectations. Everything about our trip to Iceland was perfect and Star rental was certainly part of that experience. This vehicle definitely met our needs. I would highly recommend this company and will use them again should we return to Iceland. Friendly and affordable! Note...if I were to do it again, I would rent a 4 wheel drive that could be taken on the F roads. If would have given us the freedom to see more of this incredible country!

I liked the cars, had some advanced features like adaptive cruise control and sports mode etc. Fair pricing as well.

The rental car experience was very sleek. I got exactly the car I had anticipated, and it worked wonderfully for us driving 2000+ km that week in Iceland. The return was also simple and quick, and I took the short walk back to the airport instead of waiting for the congested shuttle bus. I'd use Northbound again.

It was not a Nissan NV200, they gave us a Ford transit connect (we would have prefered the new Nissan model). It work pretty well but WI FI, Radio, Fridge didn't work properly. It was well equipped and they gave us some extra gas for the gas stove. The camper van was confortable and we slept very well.

Very good experience with Lava Auto ! They picked up us at the airport and offered their assistance during our journey around Iceland. They seemed very trustworthy

The pick up at the airport was a bit confusing - they said someone would wait for me with my name on a piece of paper, but in the end, I had to look for someone with a sign of a couple of different logo's of different car rental companies, one of them being Nordic Car Rental. The guy had a list with at least twenty names, but mine wasn't one of them. Anyway, the guy was very nice and took me to the office of Nordic Car Rental. There was confusion about which car was reserved for me. After half an hour, they gave me a Suzuki Vitara instead of the promised Mitsubishi Outlander. Apart from that, we had no problems with the car, and drop of in Reykjavik went very smoothly. In less than five minutes, I was ready to leave. I rented a car several times in Iceland, and this was definitely the best deal we ever found.

The Vitara was absolutely great and we enjoied every minute :-) Also the whole rental experiance was Amazing! The guys we met were super friendly and very helpful! Next time in Iceland we surely rent with NL!!!

First of all at the arrival we got a different car, because the Suzuki Gran Vitara was not available. Anyway it was not bad because we got a Hyundai Tucson. The car had a strong perfume of something used as a sort of spray to clean the car, but after a few minutes we understood that it was meant to cover a very very bad smell that was in the car. Like something was poured out and removed, but the smell was still there. That was a very annoying issue because it is not acceptable to rent a car in this status, most of all when you have to drive long distances. Anyway, the worst thing was the attempt to cover the issue and cheat the customer. We contacted the Nothbound Customer Service (very responsive and kind) but Icerental never tried to get in touch with us. Only positive remark was that we got a refund of 10% at the end. In summary the experience with Icerental 4x4 was bad, they were not at all professional and trustworthy. Alex

The overall experience was pretty perfect! From the booking - to the airport shuttle - to the cars as they were pretty new and in a good condition (we did a 3.500 km journey with a Suzuki Jimny incl. rooftent), i would totally recommend Icerental 4x4 and also northbound, especially their friendly and very quick customer service (keep on the good work, really appreciated!)

We had a reasonable experience with Go Car Rental and Northbound, the only issue we ran into happened because we arrived later at the airport than we thought: it was quite complicated to get in touch with the rental agency and coordinate a pickup at the terminal. Go Car Rental's phone system was difficult to get through, and we had to call twice in order to get them to send a rep to pick us up (for this, I've deducted half a star). The other half star I am deducting because the extra insurance packages offered were quite expensive considering the base cost of the rental was already quite pricey.

We rented a Toyota RAV4 for 11 days with Northbound. All went smoothly for picking up and dropping off the car. The staff's friendly and efficient. The car worked for us very well through all road types. We'd hire a car from Northbound again.

All the staff was very friendly and helpful, the campervan was very nice...very easy to drive and we found camping tools already inside very usefull... the only things was very very cold inside during the night and it was August....but I will definitely suggest it!!

Airport shuttle was late, we waited 45 minutes. (Nordic Campers) Contact provided in the booking cannot be reached. We dialled like 3 times and no one picked up. When we asked them about the phone number (to check whether it is working or not), they explained to us that sometimes there's a queue, and they have yet to set up an auto reply bot advising caller on the queue. Pick up process was ok. We were upgraded to the larger Renault Traffic, which we very much appreciate, although it consumed more fuel. The staff didn't care to explain how to use the car, he didn't even bother to walk out with us to inspect the car. We asked about heater (is there one, how to use it), and they can't even answer us properly. We had to figure everything ourselves. Even had our first night sleep without the heater, cause we only figured that out the next day. Pillows were provided but not blanket, we had to pay another 25 EUR extra for sleeping bed rental. Burner was provided but no gas can. Otherwise, everything else was ok. No major issues with the camper van. We wanted to ask for a few hours extension just before our flight the next day morning at 0700 hrs. We tried calling the contact number, and again no one answered. We called the mother company City Car Rental (Reykjavik office), and immediately someone answered us. They were kind enough of grant us 5 hours extension for no charge.

Very good experience with Ford Expedition 4x4 , Icerental and Northbound, fantastic trip in 7 people without any problem ! excellent !

In generally ok we had not problem but the car we rented was old with 230.000 km and fuel gasoline, so we spent a lot money than expected and for what I spent on the rental I expected a better car...

Our car rental experience in Iceland went smoothly from start to finish. Unfortunately, the Citroen Berlingo we had reserved prior to our trip was unavailable upon arrival. However, Thrifty did provide us with a virtually identical Peugeot which performed flawlessly throughout our trip. Pick up and drop off was a breeze. Would definitely rent through Northbound again!

We have had a good experience.