Reviews for

Geysir Car Rental in Iceland

Excellent , everything was great !

Our Geysir experience was positive from start to finish. The car, a HyundaI i10, was new and had the features requested. The pickup and dropoff were easy and quite quick.

I ended up with a different car due to a couple of issues with the one reserved, but the team at Geysir did everything you could expect to get us going quickly. Would happily rent from them again.

Excellent and quick service.

Hi Runor, thanks for your email following up on our rental at Geysir. As it turned out we were provided a Toyota Yaris instead of the Renault Clio but that was fine as the Yaris ran well and was trouble-free. The only thing that we found strange about the rental was that there wasn’t a walk around conducted together with the agent before being given the keys although we were provided the damage record sheet to review. Not feeling comfortable with that I inspected the car carefully on my own and found that something had been missed, namely damage to the passenger side mirror. The mirror had a large piece of plastic housing broken out of it that was pretty obvious so I immediately pointed that out to the Geysir representative. He told me that he would note this damage on my rental file but I didn’t see him do that and wasn’t comfortable with the way this was handled. When I returned the car half a dozen customers arrived at the same time but there was only one Geysir agent present at that time. Normal procedure when returning a car is to do a walk-around before signing off on things and being given a receipt for the rental. This was not done and once again I found this strange and felt uncomfortable with the procedure. II was instructed instead to place the keys off in the dropbox after I had unloaded my bags and was advised that a receipt would be emailed to me. I still haven’t received an email so I remain concerned that I might see a receipt showing charges for repair costs covering damages that I did not cause. Clearly Geysir was short-staffed when I, along with five other customers, got off the shuttle bus together to return our respective vehicles. There was only one Geysir representative there at that time so I assume that was why I was instructed to drop the keys off in the box. I trust that you can understand my concerns about this process.

Very efficient both on collection of the car and return even at 0500. The car was a bit rattly on the roads that were under repair that we encountered occasionally. The air conditioning did not work which i reported on return of the car.

Hi Runar Thanks for the email. Firstly, thanks to you for managing our request. It was great that you could make all the changes we requested. Our experience with you was very positive. The vehicle was good (the only issue was that it needed new windscreen wiper blades). It served us well. I think it was worth while to have the 4 WD, even though you could probably get to most places driving carefully in a 2 WD. The staff at Geysir are OK, but maybe could learn to smile. The courtesy bus to & from the airport terminal was good.

Fine

i was given a renault ciñic that was a very good car. i fint thst the extra charge for insurence in iceland was a nusence and not justified.

It was easy and convenient. Staff was friendly . We drove a new car , very reliable, hassle free experience. I would recommend Geysir.