Reviews for

Go Iceland in Iceland

It was OK and reliable. The hand over was smooth and the shuttle service that t GO iceland has is very good and quick. Communication with them on Whatsup was fast. The only thing that had bothered me and that it may have prove fatal is that the front wheel bolts on the driver side came lose in the first 2 days lost 3 of them and the other 2 were loose. On servicing the car these bolts were not tightened properly thus resulting that the wheel almost fell. Could have resulted in a serious accident while driving down hill of Dyrhólaey Arch. Customer care sent me to a garage to fix it

Perfect car and perfect service. Everything was really easy.

The car needed service as on the dashboard said from the start. I told them 2x that it doesn’t feel good to get a car with already sign of this. Reaction was don’t worry everything is fine with the car. After more or less 200km the first sign of lekkage tire. Pumped it up fine for a day. Day after same problem. Went to garage and the said not to much to do sins all the tires are worn out unable to repair all the small lekkage in the tire. So pumped it up again until there was a flat tire and we needed to replace it. It did stress me out because we still needed to drive back two days away from the rental office. We also had to turn around our tour because of this. Have to say from the start rental the rental office had never had to give us a car with already to many sign of service repairs needed. So very bad experience from the start.

The car was very good, the rental process went very smooth.

Hello, We are satisfied with the service, however we allow ourselves some comments that can help you improve the service. No sign with our name on arrival at the airport while many other providers the bottom. Vehicle with a lot of shocks on the body, fortunately the return went well. On the other hand, HS windshield wipers at the front was the iron in contact with the glass. We found this defect as a big negligence for a country where it rains daily. Warmly

Waited for almost an hour to be picked up from the airport terminal. Not one person was welcoming or friendly. I was given the keys and told to take photos of the car. That was it. Within 10 minutes of leaving the parking lot, a passing car threw a rock into the windshield, leaving a small chip. It was smaller than a U.S. dime. But when I dropped off the car a few days later, it was immediately seen and I was charged $875 U.S. dollars. Absolutely insane. I’ve repaired many windshields over the years and that will cost no more than $10 and take 1 hour to fix. And just like the first day, everyone was miserable looking and made the whole experience pretty bad. I will never recommend this car rental to anyone visiting Iceland.

Car was great, clean and ran well. Review about drop off was due to delays in shuttle to office, lack of space to take our party to office resulting in main driver only going, delays in picking car up due to 10 people waiting at same time and then main driver having to find own way back to airport in the dark to pick up rest of party. Whole thing took 1 hour 30 mins from pick up time booked Rest of experience was very good.

Pickup from airport was bit tricky. Many more tourists arriving at same time then they can handle. Staff was working very hard and tried their best to process everyone as fast they can. It took more then 60 minutes to get vehicle. Throughout the process staff was very helpful and courteous.

We lost 1h waiting in the airport. Your email stated that a shuttle will came. A bus came indeed but not for GoIceland customers. After some waiting we called them, and we waited and call them back 3 times until someone came. So if your email was correct the first time with the number to call to get a shuttle, we will have save a lot of time. then with Go Iceland, after the first refill a warning for controlling the injection shows up. The car speed curbs a lot and the car was not nice to drive after that. I contacted them and they told us that it wasn't an issue and don't offer to change the car. Last thing, their location in Maps is wrong so we loose a precious 10 minutes in the area of car rentals trying to figure out where was their premises.

Instead of the Ford, i was given a Mazda 2. The car was good and altough ir showed an engine signal (it was normal as said by the staff) the car did very good! It drove me where i wanted to go! Good budget for a good car Also. All The staff were super helpful. Thanks!!

It was a great car to get around. I drive a Hyundai Kona in the US, so this car was similar. The service was great. I would rent this car again for sure!

It was in good condition and met my needs.

Wonderful experience! We rented a Dacia Duster 4X4 SUV, the car functioned without any problem during our 10 days stay in Iceland! Pickup and drop off was simple and easy. Highly recommend!

We had a Suzuki Baleno in the end, staff at Go Iceland were OK, it was nice to be met at the arrivals Hall for a change. The car had quite a bit of superficial damage (including a driver side windscreen chip that really should have been repaired) which is a bit of a worry when you're trying to catalogue it all at the start so as to not be blamed for it on return, but in fact the return went smoothly so that was a relief.

The car was super. We were forced to return the car One day before And we asked for a small refund, but we did not receive anyrhing, nor a small discount. If you are a young company And you want to improve, you should try to handle better similar requests.

Car was great,easy to drive,it didn't spend much petrol (cca. 5.7L/100km). Car rental picked us up at the airport,they also drove us back to the airport after returning the car.

Good rental experience, convenient rapid service, I like so much!

We ended up renting a Hyundai but it was great. Hybrid, good on gas... just what we needed for our 2+ week stay!

Everything went well with the rental car; it was a comfortable model allowing us to drive once on a F Road but most of the weekly roadtour (about 1350 km) was on standard roads where that fuel powered carmodel was quite efficient ( about 6 l/ 100 km). We could not claim about the space (cabin + trunk) which was fairly enough for 5 persons. Only remark from my side is that a few information on the car functions would have been a Plus while starting from the airport station since we did not find any userguide in the car.

ΤΟ ΚΑΛΥΤΕΡΟ. ΤΟ ΑΜΑΞΙ ΗΤΑΝ ΚΑΙΝΟΥΡΓΙΟ 2022 ΜΟΝΤΕΛΟ ΚΑΝΑΜΕ ΦΟΥΛ ΑΣΦΑΛΕΙΑ ΚΑΙ ΔΕΝ ΤΟ ΕΛΕΓΞΑΝ ΚΑΘΟΛΟΥ ΚΑΤΑ ΤΗΝ ΠΑΡΑΔΩΣΗ

There were shuttle bus picked up our group and took us to the car rental place located 5-10 mins away from airport. The staff there was friendly and they serve free coffee and tea. The car was good size for 4 adults with 3 large size luggage and 1 carry one plus 5 small backpacks. We did manage to get to a few of the highland spots with this car. The hybrid feature of this car also saved us some gas money. The only draw back I would say is the seats are not the most comfortable and the suspension was pretty bad. Overall we are happy with this car and we had a wonderful trip with this car.

all in all everything was ok. The problem was that we weren't clear on which streets we were allowed to drive according to the landlord (a colored map would be practical and easy to create) and where according to the police we were allowed to drive. There was a sign saying that F-Raods are only allowed to be driven by 4x4. And a 4wd is not a 4x4 according to the police sign. Our Duster like all others is not a 4x4 but a 4wd. That's really stupid for a tourist and at the end the sign says you're not allowed to drive on F-Roads but that's exactly why you rented the Duster. We also called the hotline once (24 hours a day) and no one answered. Eamils from you were answered very quickly and well.

It was perfect for our trip! The car worked great, very spacious and the provided internet kept us online all week. The check-in process felt a bit chaotic but once we got the car everything was great!