Reviews for
Ice Rental Cars in Iceland
90 Reviews
8.94
Reviews
8.94
90 total reviews
Great
5-Star |
|
72% | |
4-Star |
|
18% | |
3-Star |
|
6% | |
2-Star |
|
3% | |
1-Star |
|
1% |
90 reviews for Ice Rental Cars
Verified reviews from our customers that rented a car from Ice Rental Cars
Submitted 20. Apr 2017
Good
In general our experience was good. I would make a couple suggestions. First, offer maps to customers who rent from the Reykjavik office and return at the airport to facilitate returning the car. Second, make it clear during the reservation process that a deposit (and quite a large one) will be required when the car is picked up. We were not expecting this and it was only by chance we could afford the deposit. Also, I am still waiting for the deposit to be refunded. I returned the car on time and undamaged.
Lucille
rented a vehicle
in April 2017
Submitted 19. Apr 2017
Outstanding!
The service was impeccable. I will definitely use your services in the future.
Eetu
rented a vehicle
in April 2017
Submitted 20. Apr 2017
Outstanding!
It was great. The car was a 9 seater with good capacity for luggage & it was very comfortable with only 6 of us but we had full luggage space because of winter we had to carry lots of thick clothing. We rented this car from 7th of April for 10 days & could drive to almost all of the destinations even though the roads were covered with snow. The car had a very good grip & it was really fun to drive. We had a great experience altogether.
Narin
rented a vehicle
in April 2017
Submitted 10. Apr 2017
Outstanding!
It was a great experience and a very welcoming company. The car was also well equipped and perfect for our travels.
Leandra
rented a vehicle
in April 2017
Submitted 03. Apr 2017
Outstanding!
Brilliant, absolutely no issues, will defo recommend you to my friends.
Michael
rented a vehicle
in March 2017
Submitted 29. Mar 2017
Outstanding!
Great service! Had ordered the car from saturday to monday. Called on friday to ask if we could get the car then instead, and that was no problem. They delivered the car and picked it up, no fuss. The cars are also really new and nice! Great experience!
Linda
rented a vehicle
in March 2017
Submitted 10. May 2017
Outstanding!
Loved the car and service was great
Soley
rented a vehicle
in March 2017
Submitted 16. Mar 2017
Outstanding!
The service we got from Northbound was very good and the staff was very kind in coming to pick up our car in the middle of Reykjavik. The car was in great condition, fully gassed up, clean etc...my only complaint would be that finding the office was a bit confusing, as it is both within and surrounded by car dealerships.
Michael
rented a vehicle
in March 2017
Submitted 13. Mar 2017
Outstanding!
Rias
rented a vehicle
in March 2017
Submitted 13. Mar 2017
Good
The car was great. It fit all 6 of us but the rear seats were very cramped. The experience with ice rentals was reasonably good. On the way back, no one was in the office. There was a note on the door to call and someone would be there in 5 mins, which they were, but it was unexpected and I don't think I would have had that happen had we gone with another brand of rental.
Stephen
rented a vehicle
in March 2017
Submitted 19. Mar 2017
Good
I was booking with AWD car,but when the snow stuck me only the left front tire works. Otherwise, it's quick pickup and return.
Pei-yen
rented a vehicle
in February 2017
Submitted 06. Feb 2017
Good
Generally a pleasant and positive experience for the trip. Picking up the car was a bit slow at the office and in hindsight the rep should have gone over more of the in car features before we left (but we figured out most things on the go). The drop off was for the most part much smoother (although getting in touch with the rep on the Saturday evening as was promised would be no issue) did take some doing. If we were to return to Iceland you would certainly be in the running for our business.
John
rented a vehicle
in January 2017
Submitted 16. Jan 2017
Outstanding!
Ice Rental Cars was great! Our car was very competitively priced, brand new, and worked like a charm. The premium insurance cover was also the best value for money we could find. The office near Keflavik airport was a bit hard to find but the airport shuttle as great!
Alexander
rented a vehicle
in January 2017
Submitted 06. Jan 2017
Outstanding!
The Car was Good
Fred
rented a vehicle
in December 2016
Submitted 04. Jan 2017
Outstanding!
I am very satisfied with my experience with Ice Rental Cars. Honda HR-V FWD was mistakenly listed as 4WD on their website. But they immediately made up for that by giving us a Honda CR-V 4WD Executive with studded winter tires. They pick you up from the airport with a placard saying your name promptly. The moment I informed them of my arrival at the airport which was 2-3 hours before the scheduled pick up time, they were immediately there to pick me up in their shuttle. Their customer service was amazing. Very helpful people. The car had no issues at all. It had an ice scraper, in-built GPS and heated seats. We returned the car 5 minutes before the scheduled time and they dropped me at the airport and my friends at their hotel on the way. They are the best in my experience yet renting cars.
Zeba
rented a vehicle
in December 2016
Why book through Northbound?
Best Price Guarantee
If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees
No Hidden Fees
We do not add any fees on top of your final price, what you see is what you get!
Free Cancellation
We will cancel your booking on request, no questions asked, provided there are more than 48 hours until the pickup date.
Customer Support
We deliver fast responses to your queries with a very high customer satisfaction rating
Rental Care
Your satisfaction is our priority. If any concerns come up during your rental, our team will coordinate with the supplier to ensure a smooth and timely communication.
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