Reviews for

Lagoon Car Rental in Iceland

Overall Lagoon car rental was a good choise, the possibility to report any problem directly by email with a really fast response was a big plus in our journey. After we got a flat tire the support found us a Service at one of our waipoints/stops in Iceland so we could get it repaired. The Duster was also a good car for the 4x4 F Roads, we didnt got a single issue when driving the F roads. the Flat tire we got was on a one way bridge not on the F roads. I didnt had a tire protection (insurrance) but next time I visit Iceland I will definitely get one. And they even have a shuttle from the Airport and back.

We rented the VW Caddy with Lagoon Car Rental and it was an excellent experience in every possible way. The car was great, spacious and confortable for sleeping. It was ready when we got to the shop. Everything smooth and easy. The stuff of Lagoon Car rental is friendly and helpful. Absolutely recommended.

Hassle-free. Collected from airport without any issues. Good service. Returned vehicle without any issues. Friendly staff. Many thanks to Lagoon!!

Very nice vehicle, the VW van. They were waiting right at airport when I arrived. Drop off also very quick and hassle free. Not the friendliest staff, but not rude. Recommend the wireless hotspot

It's the best, very happy to have a beautiful 4*4 I rent the next time again

We totally enjoyed our experienced with Nothbound and won't hesitate to do business with them again. We had a few questions before our arrival and all of them were answered By email very quickly. Thank you for your great service and see you next year!!! Sophie from Montréal

Perfect, everything went smoothly and as expected!

The Volkswagen camper minivan was great. The bedding was clean and warm. The kitchen supplies were good.. I would recommend a small camping coffee pot. There is very little signage in Iceland and I would recommend when a person leaves the rental office they are given directions back to the building. It took us a long time to find it and had to stop many times. There is no sign on the front of the building either to say Lagoon. That was also confusing that we booked through North ould yet the car was with Lagoon. I think a better explanation of that in literature would also be helpful.

Fantastic Experience! The service was great and the car was spotless. All our questions were answered quickly and professionally by the staff. We would suggest however that you include a warning or note that when on certain F-Roads, you may encounter river crossings, and whether the car is built to handle them.

The expencience was very good. The campervan was very new and easy to drive. The bed very comfortable and the duvets quite warm. The personal (Sebastian) very kind and helpfull. The only thing to improve was that the gas container was totally empty but we didn't know and we were triying to use the cooking gear until we noticed that it was necessary to buy a nwe gas container.

Great car and very friendly and professional staff, answered any questions in a fast manner

Amazing service, great staff, email responses within the hour always. Also loved the car and the facilities! Great new car, and all the tools we needed to cook and enjoy etc.

Great, thank you for an excellent service.

The car and the services were perfect! They bring us in our hostel at the end!

leaving behind the worn front wheels, the car and the service were great. renting it again in winter

Great car and very friendly service, nothing to complain about and a lot to like. Would definitely rent again.

The camper wasn't ready for us at the agreed time so we had a dalay of four hours t start with. when we got it there were a lot of things wrong with it - the fridge didn't work, the ladder was broken and the underside of the mattress on the bed was sopping wet. However the staff at Lagooontravel were very pleasant and helpful, and gave us a reasonable reduction on the rental price. Another point worth mentioning is that Northbound offered us a 'comfort kit ' which included bedding. Due to the high cost of this we decided to take all our bedding from Sweden. This weighed about 15 kg and took up a lot of space. As it turned out bedding was included in Lagoon's deal which would have been good to know in advance!

Car was mostly fine. The headlights on low beam did not work and the wheel ballad was out with the car pulling to the right. Otherwise I was very happy with the car and the friendly helpful staff

The whole rental went very well, no issues. The car was basically new and it was greatly fitting our needs (road trip around the whole island). Originally we though about combining sleeping in the car with hotels but finally the car was comfortable enough for the whole week. Also the camping equipment we ordered on top was new and working. The only little downside was that no one was waiting for us at the airport after arrival (as promised) however a quick call helped, the guy was there in 5 min. Overall a great experience with this company.

Booking this car through Northbound was very simple and transparant. Paid a small amount in advance, which was helpful. A very friendly girl from Lagoon Car picked us up at the airport. Within 15 minutes everything was cleared and we could leave with the car. One week and 1800 kilometers later we returned it, they checked the car and after 15 minutes they drove us back to the airport. I can really recommend Lagoon Rental! They are very easy-going and friendly. Toon from Belgium.

Good. Here are my thoughts. I thought that I had rented a gps along with the car but the paper work showed that I had not if my friend didn't bring it up the I would have forgotten. So, while some people might think you're overselling it would have been perceived as a helpful reminder because there's no way we could have managed our travel with a gps. Second, I thought the tires were too worn for driving in a climate with as much rainfall as Iceland. Third, directions to drop off the car at KEF were poor. I think we were told it was across the street from KEF, so that's not really good enough as a foreign traveler I a hurry to catch a flight.

Lagoon is an excellent Car Rental Company that tries to accommodate all your needs. We wanted an early morning pick up and drop off late evening. They were able to serve clients 24 hrs a day.

My experience was regular,the day of the date of the pick up i had to pick up the van in the airport office and it wasn't prepared, We had to go to Reykjavik office to pick up there three hours after.