Reviews for

MYCAR in Iceland

918 Reviews

9.39

Rental Cars from MYCAR

See available rental cars from MYCAR

About

MyCar Rental, conveniently located near the Keflavik airport in Reykjavik, is a trusted choice for travelers seeking a reliable and comfortable vehicle for their Icelandic adventure. Their commitment to customer satisfaction is evident in the positive reviews they've received on Northbound. Customers have praised the quality and condition of the vehicles, the smooth and efficient rental process, and the friendly and helpful staff.

One reviewer highlighted the spaciousness and comfort of their vehicle, which comfortably accommodated their family and luggage. Another customer appreciated the cleanliness and reliability of their rental, which contributed to a memorable driving experience in Iceland.

When you choose to rent a MyCar vehicle through Northbound, you're choosing a stress-free and enjoyable car rental experience. The high level of customer satisfaction and the positive reviews are a testament to MyCar's dedication to providing excellent service. Experience the beauty of Iceland with the peace of mind that comes from renting with a trusted and reliable car rental company.

Reviews

9.39

918 total reviews

Fantastic!

Staff		9.3
Value		9
Cleanliness		9.7
Pickup		9.3
Dropoff		9.4
Condition		9.6

885 reviews for MYCAR

Verified reviews from our customers that rented a car from MYCAR

Submitted 28. Mar 2022

Outstanding!

Excellent service and received a new car upgrade!

Martyn rented a vehicle in March 2022

Submitted 29. Mar 2022

Outstanding!

Everything is so wonderful,simple and easy, Thank you so much for the assist,definitely will come back again !

Wei ket rented a vehicle in March 2022

Submitted 28. Mar 2022

Excellent

Everything was perfect except one thing thatwe were waiting at the airport for one hour to take us to the car.

Konstantinos rented a vehicle in March 2022

Submitted 03. Aug 2022

Fantastic!

Car was excellent, barely used before, very comfortable and economic. Staff super friendly and helpful. Almost perfect if not the fact that even the highest full 0-excess insurance doesn't cover windshield chips in case of hitting by a stone, which is an event that you cannot predict and you cannot prevent. It just happens and it happens quite often during spring and autumn on any road so be aware (basic Icelandic car insurance covers it btw). So we had to pay additional 1/5 of the overall price for something random we had no chance to prevent.

Piotr rented a vehicle in March 2022

Submitted 21. Mar 2022

Outstanding!

Car was great, the guys were great and made sure we had a ride to and from the airport, the communication was great, website was clear and intuitive. No complaints. Thanks!

Timothy rented a vehicle in March 2022

Submitted 21. Mar 2022

Excellent

We did not actually get the Toyota Corolla. It did not fit our 5 bags and 5 people as advertised. However, MyCar upgraded us to a Toyota ProAce city. This car fit us well and was very good. The only suggestion I would make for this car is that any car rented in Iceland in March should have studded tires for driving in the snow. Overall MyCar was very easy to work with.

Jeff rented a vehicle in March 2022

Submitted 20. Mar 2022

Outstanding!

We are very satisfied. The service was excellent, the car in perfect conditions. Thank to the team! Will definitely come back.

Robert rented a vehicle in March 2022

Submitted 07. Mar 2022

Outstanding!

I liked it very much. It was smooth on the road and felt safe driving it.

Milbes rented a vehicle in March 2022

Submitted 05. Mar 2022

Outstanding!

All communication with MyCar was excellent from start to finish. They picked us up from the airport, no bother. And the car was in great condition and perfect for the tricky Icelandic Roads. I would absolutely use them again and would highly recommend them to other travellers.

Matthew rented a vehicle in February 2022

Submitted 09. Mar 2022

Outstanding!

Everything worked very well. The car was instantly available, no problems with the shuttle service, very nice shuttle driver. The car was clean and the tires seemed to be completely new. All in all an excellent experience! I can recommend northbound to the best of my knowledge and to some extent! Alles hat super geklappt! Das Auto stand sofort zur Verfügung, das Shuttle vom Flughafen zum Autovermieter war pünktlich, der Fahrer super nett :) Das Auto selbst (unser Mietwagen, der Hillux) war komplett sauber, in top Zustand. Wir hatten den Eindruck, dass die Reifen komplett neu waren. Im Winter durchaus positiv 😅 Wir können Northbound mit bestem Wissen und gewissen empfehlen, war eine super Erfahrung!

Georg sebastian rented a vehicle in February 2022

Submitted 28. Feb 2022

Outstanding!

Great car . The service from MyCar was just excellent. Easy communication. Great service Car pre booked before arrival to Iceland . When we arrived the weather was bad and they happily amended my booking to collect later in our stay.. The office we selected to collect car from near the centre wasn't open at the weekend but the team still made an effort to be around at a pre arranged time to allow us to collect. Just great customer service.. Would highly recommend

Graham rented a vehicle in February 2022

Submitted 01. Mar 2022

Outstanding!

The car was perfect for our different trip in Iceland and the price was interesting and when we recovered and returned the car the reception was very pleasant !! 😀

Simon rented a vehicle in February 2022

Submitted 23. Feb 2022

Outstanding!

We were more then pleased and satisfied with the helpfulness of the staff. They were friendly and nice. Next time I'm on Iceland, I will look to rent a car from you again. The car was basically brand new so we had no issues with it. It got us to where we wanted, and it had good fuel economy.

Nedim rented a vehicle in February 2022

Submitted 20. Feb 2022

Hello, When we arrived, our plane was 1 hour late. Not seeing the "My Car" agent arrived, I called him after half an hour. He arrived 25 minutes later. He believed that our flight had been canceled!!!.. Luckily I called him because we wouldn't have had a car. For the departure. We have a reserved shuttle at 4 a.m. Given the weather conditions and the closed roads, we left home earlier. We arrived at 11:30 p.m. in front of the hotel, thinking that given the particular conditions, the agent could take us to the airport earlier. He replied that we had to either take a taxi or wait in the car. because the hotel is closed... It is 1:12 a.m. and my partner, I and our children are in front of the hotel, in the car waiting, in the cold. So no, this experience is not at all conclusive!!!

Christèle rented a vehicle in February 2022

Submitted 19. Feb 2022

Outstanding!

Nice car and nice people at MyCar

Ida rented a vehicle in February 2022

Submitted 15. Feb 2022

Excellent

The car was brand new and very comfortable. The drop off was easy. The only little problem is that the rental office of Reykjavik was very far from the center and it was difficult to go there early Sunday morning (we took an expensive taxi...).

Judith rented a vehicle in February 2022

Submitted 14. Feb 2022

Excellent

The car was lovely to drive, very comfortable. There was plenty of room for all of us as a group of 7. Lots of room in the boot for 7 suitcases as well. Only 3 negatives, 1, within 1/2 hour of leaving we ran out of screen wash and had to buy some as there was none in the van. 2, the heat only reached the back seats if the fan and heat were on full blast, which meant that it felt like my face was melting as it was so hot in the front. And 3, as I have an iPhone I tried to use the apple car play but it kept cutting out, so ended up having someone tell me the directions rather than using the satnav.

Emily rented a vehicle in February 2022

Submitted 10. Feb 2022

Outstanding!

Great service and we were picked up at the airport terminal and the paperwork was all ready . Arriving early in dark winter morning makes it difficult to find your way around but we managed. The Toyota Corolla was excellent but will definitely rent taller vehicle due to snow condition and safer travel

Kristinn rented a vehicle in February 2022

Submitted 28. Jan 2022

Good

The pick up instructions were not very clear. The car was very clean.

Gary rented a vehicle in January 2022

Submitted 22. Jan 2022

Outstanding!

We had a great experience. The car they gave us was very comfy. We drove quite a long distance and we felt very confident. The picking up was great and on time, they were flexible for the return. We would definitely rent a car here again.

María paula rented a vehicle in January 2022

Submitted 09. Jan 2022

Outstanding!

Great comfortable car. Good in every condition. Car was brand new and exactly as described. Easy communication with the company, we even got massages about the weather conditions during our trip.

Raymond rented a vehicle in January 2022

Submitted 03. Jan 2022

Outstanding!

Great car and great service by the MyCar team. Simple process and really helpful staff.

Darren rented a vehicle in December 2021

Submitted 10. Jan 2022

Renting a car with "MyCar Rental" was the only bad experience we had in our travel around Iceland. After arriving from Airport to the renting house and ones we had the keys of the car, we realised that the car had the front window almost broken with a fairly large slit. We had to discuss it for about an hour until we got another car. We had made the reservation almost two months in advance, enough time for them to have the car in perfect condition. It is known that in Iceland, due to the roads and the climate, there is a high risk of glass breakage and we had no intention of taking risks.

Maria elena rented a vehicle in December 2021

The Supplier Response:

Hi Maria,
We are really sorry that you had this bad experience with our service.
Our main focus is to provide a quality service and vehicles in the best possible conditions. Today we are facing a global problem when it comes to lack of manufacturing vehicle parts. We always make sure the windshield is checked properly so we are sure it's safe to use but of course it's always ideal to have it replaced and we do show your concerns a full understanding.
Luckily we were able to upgrade your car and we hope that you enjoyed your visit to Iceland :)

Submitted 21. Dec 2021

Outstanding!

My MyCar Rental experience was excellent. I was able to pick up my vehicle from the downtown Reykjavik location, and drop it off at KEF, and both were seamless and easy. The desk representatives at both locations were friendly and helpful. And the vehicle itself was clean and comfortable.

Jennifer rented a vehicle in December 2021

Submitted 07. Dec 2021

Outstanding!

Good Car, handling fast en good. perfect shuttle service.

Mmj rented a vehicle in December 2021

Why book through Northbound?

Best Price Guarantee

If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees

No Hidden Fees

We do not add any fees on top of your final price, what you see is what you get!

Free Cancellation

We will cancel your booking on request, no questions asked, provided there are more than 48 hours until the pickup date.

Customer Support

We deliver fast responses to your queries with a very high customer satisfaction rating

Dispute Support

Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.

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