Reviews for
MYCAR in Iceland

908 Reviews
9.38

About

MyCar Rental, conveniently located near the Keflavik airport in Reykjavik, is a trusted choice for travelers seeking a reliable and comfortable vehicle for their Icelandic adventure. Their commitment to customer satisfaction is evident in the positive reviews they've received on Northbound. Customers have praised the quality and condition of the vehicles, the smooth and efficient rental process, and the friendly and helpful staff.

One reviewer highlighted the spaciousness and comfort of their vehicle, which comfortably accommodated their family and luggage. Another customer appreciated the cleanliness and reliability of their rental, which contributed to a memorable driving experience in Iceland.

When you choose to rent a MyCar vehicle through Northbound, you're choosing a stress-free and enjoyable car rental experience. The high level of customer satisfaction and the positive reviews are a testament to MyCar's dedication to providing excellent service. Experience the beauty of Iceland with the peace of mind that comes from renting with a trusted and reliable car rental company.

Reviews

9.38
908 total reviews
Fantastic!
5-Star
88%
4-Star
10%
3-Star
1%
2-Star
0%
1-Star
0%
Staff
9.4
Value
9
Cleanliness
9.7
Pickup
9.3
Dropoff
9.5
Condition
9.6

877 reviews for MYCAR

Verified reviews from our customers that rented a car from MYCAR

Submitted 03. Jul 2021
Outstanding!
The car was in excellent shape, clean and fun to drive. The hybrid technology helped with fuel economy and the sport mode was great for passing. I only wished it came with a spare tire, especially with such remote locations.
Eugene rented a vehicle in June 2021
Submitted 02. Jul 2021
Outstanding!
Everything was great! We loved the 2021 Toyota RAV4 GX Hybrid Automatic from MyCar Rental. It took us all over Iceland and it was the best vehicle for our rugged travels! Thank you for your excellent service and for the high quality vehicle which made our trip so awesome!
Tracy rented a vehicle in June 2021
Submitted 27. Jul 2021
Excellent
I have often said that the true measure of a company is how they handle a problem - and when a representative contacts you at 8pm on a Sunday night to say “Problem solved!” I’d have to give Northbound/MyCar top marks. Issue was that I had rented the car with a 20% discount, but somehow that discount was not applied when we picked up the car and I was billed. Over billing refunded, happy ending.
Carlye rented a vehicle in June 2021
Submitted 20. Jun 2021
Outstanding!
Easy and pleasant. Rental company picked me up from the airport and provided some simple but very important information on driving in Iceland. Will rent from them next time I am traveling.
Aleksey rented a vehicle in June 2021
Submitted 16. Jun 2021
Outstanding!
It was awesome! The young man was helpful, friendly, courteous. Great car no problems would gladly rent from them again. Thank You
Kathleen rented a vehicle in June 2021
Submitted 18. May 2021
Outstanding!
Very good
Piotr rented a vehicle in May 2021
Submitted 01. Feb 2021
Excellent
Everything went well, we get picked up at the airport and dropped at the my car office near by, we quickly get our car, nice and clean, we easily drop off the car in Reykjavik.
Yann rented a vehicle in January 2021
Submitted 15. Sep 2020
Outstanding!
The car rental process and experience from Northbound/MyCar was the best I have had. The Northbound website is super clear and modifying bookings is quick and easy via the personal account. The whole process+website design makes you feel relieved, which is rare in this sector. When I had a question I think the same day I already got a reply with the solution. Picking up the car at MyCar was the same, so easy and relaxed. We were helped friendly and after a few minutes we had our car, which was also brand new. I would highly recommend both parties when looking for car rentals. Thanks a lot!
Jonathan rented a vehicle in August 2020
Submitted 17. Sep 2020
Outstanding!
A totally positive experience, everything was great, easy to change the reservation, helpful staff, speed and comfort to take the vehicle both and without any problem in delivery. All great. Recommended 100%.
Noemi rented a vehicle in August 2020
Submitted 30. Aug 2020
Outstanding!
Was upgraded to a Toyota RAV Hybrid, and very nice it was too. I opted for the delivery to my rental option, and car arrived bang on time.
Peter rented a vehicle in August 2020
Submitted 26. Aug 2020
Outstanding!
Car in very good condition. Very professional and kind customer service.
Dariusz rented a vehicle in August 2020
Submitted 17. Sep 2020
Outstanding!
The Toyota RAV4 GX from MyCar Rental's was great. Very clean and well maintained. Great driving experience, lots of comfort and plenty of space for luggage. We really liked the car.
Jörg rented a vehicle in August 2020
Submitted 31. Aug 2020
Outstanding!
The car was brandnew, MyCar was helpful and reliable. Shuttle from and to the airport absolutely in time and reliable. All in all a very positive experience.
Claudia rented a vehicle in August 2020
Submitted 01. Sep 2020
Outstanding!
Excellent
Azzola rented a vehicle in August 2020
Submitted 11. Sep 2020
Outstanding!
Everything was fine, the price was fair and we had a stunning journey!
Elias rented a vehicle in August 2020
Submitted 06. Sep 2020
Outstanding!
Everything was perfekt
Marvin rented a vehicle in August 2020
Submitted 30. Aug 2020
The car was very low. For me it wasn't enough for F-roads. I expected a higher car. We had a breakdown during our trip. We crossed a river and the car stopped due to water damage. When I called the Mycar hotline, I learned that water damage was not covered even though we had selected a fully comprehensive insurance package. While we were picking up the car, we were not told that, although we asked several times whether everything was covered. The employee said only the underside of the car was not covered. And said nothing about water damage. This is not a good service. Mycar obviously tries to hide this and does not provide any information about such damage. After it has happened and the customer finds out something like that, it doesn't help. In the end we received an invoice for almost 11,000 euros. And threatened to pay us immediately before we leave the country. If we left the country without pay, MyCar would call the police and tell us not to. I have not had a good experience with Mycar and do not recommend it to anyone.
Bugra rented a vehicle in August 2020
Submitted 25. Aug 2020
Outstanding!
Very good condition. 10.000 km.
Leodulfus petrus rented a vehicle in August 2020
Submitted 01. Sep 2020
Outstanding!
Great! Very responsive, very good car in execellent condition
Nadine rented a vehicle in August 2020
Submitted 16. Aug 2020
Outstanding!
It was uncomplicated to Pick Up the car. The Toyota Land Cruiser is a big Car, very comfortable to drive Into the Highlands. A great expierience for F-Roads.
Ralf rented a vehicle in August 2020
Submitted 17. Aug 2020
Outstanding!
It was an excellent choice as a car and as a rental company. Professional service at collection and drop off, including warning for severe weather forecast and heavy wind
Ton rented a vehicle in August 2020
Submitted 08. Sep 2020
Outstanding!
Best car to drive if you are salmon fishing on Iceland
Torbjorn rented a vehicle in August 2020
Submitted 25. Aug 2020
Outstanding!
This car was perfect to discover Iceland. MyCar rental is highly recommended! Good service and very friendly .
Koen rented a vehicle in August 2020
Submitted 24. Aug 2020
Excellent
Well, beside of the fact, that you are asking about booking that was changed (both car and time...) Given the current Covid - madness I had to change my booking 3 times and re-book my flight even 4 times. However, I was very happy with the flexibility of MyCar services, even with the kind refund for shorter stay. I intend to book again, if I manage to come again next year.
Peter rented a vehicle in August 2020
Submitted 17. Aug 2020
Outstanding!
VERY GOOD
Filippo rented a vehicle in August 2020

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