Reviews for Northern Lights Car Rental in Iceland

The Best Rental Car Prices in Iceland

Submitted 06. Oct 2019
Good
Car was so-so. The back doors did not stay open on their own which was annoying. The wiper blades were worn causing bad visibility. The back window wiper was so worn the rubber blade was totally gone.
I booked the car early to lock in price and found I could of waited and got the car a lot cheaper (24721 ISK cheaper).
I purchased the best insurance you offer and only to find that a lot of things I was hoping to cover was not covered.
rented a vehicle in September 2019
Submitted 29. Sep 2019
Outstanding!
It was an excellent car for the long trip we went on (ring road)
rented a vehicle in September 2019
Submitted 30. Sep 2019
Outstanding!
Everything was great.
rented a vehicle in September 2019
Submitted 01. Oct 2019
Outstanding!
We rented from Northern Light for 13 days. The car they supplied was in good running order and we had no issues. They were very responsive via email with any questions we had.
rented a vehicle in September 2019
Submitted 24. Sep 2019
Outstanding!
Our experience with Northern Lights rental was excellent. The staff were friendly and helpful. The car was great and served us well!
rented a vehicle in September 2019
Submitted 25. Sep 2019
Outstanding!
rented a vehicle in September 2019
Submitted 29. Sep 2019
Outstanding!
Everything starting from the reservation up to departure drive to the airport was excellent. I would like to return back to Iceland and will know which car rental to use. Thanks
rented a vehicle in September 2019
Submitted 01. Oct 2019
Fine
We had some issues with the car. Luckily it happened on days where we had some time to spare. So it didn't ruin anything, but it was a bit annoying.
When breaking (on any road) and taking turns on gravel roads, the steering wheel started shaking pretty bad. And on gravel roads you could feel the car drifting off.

The battery died after leaving the lights on for 15 minutes when we parked and stayed in the car. It was quite hard to put on the cables right, because the contact points of the battery were corroded.
Then a few days later the cooling liquid was empty and the engine kept overheating. After calling to ask which color liquid we needed to put in, a mechanic was sent to take the car for a checkup. After the checkup we would get a new car the next day. We drove to a camping to stay the night and would meet the driver with the new car the next day. He would be there at 8 but still wasn't there at 9. That's when we messaged our contact that we would start driving and could meet the driver along the road. In the end the driver met us around 2pm after driving quite a long distance, about 4 hours without any problems.
rented a vehicle in September 2019
Submitted 22. Sep 2019
Outstanding!
Good experience. We ran into a windshield issue. We photographed the entire car upon renting which showed the nick in windshield. The nick began to grow. We called the company to inform of issue. We then took car to CarMax to have windshield repaired. Upon returning car we were reimbursed for the repair
rented a vehicle in September 2019
Submitted 17. Sep 2019
Outstanding!
Other than the slow check in process from the Airport pick-up and actually getting the car everything else was beautifully simple. We chose the full insurance package would I would advise for anyone driving in Iceland. All was good with the car and the drop off and mini-bus to the airport perfect. Really a no-quibble, no hidden tricks company. Highly recommended.
rented a vehicle in September 2019
Submitted 15. Sep 2019
Outstanding!
They were great!!
A little disappointment for deducing €2700 as a deposit for damage waiver but rest went really well.
rented a vehicle in September 2019
Submitted 13. Sep 2019
Fine
Booking and returning the car, the people dealing with this process were very professional. The car was fine too and seemed well maintained.

However the top tent has some mold in it, this was due to a hole in the underside of the tent box. One night I went to go to bed and the mattress was significantly wet on one side. This was disappointing.
rented a vehicle in September 2019
Submitted 16. Sep 2019
Good
The car was working properly, only thing to mention is, that there was quite a lot of mold inside the roof tent as we got the car.
rented a vehicle in September 2019
Submitted 12. Sep 2019
Outstanding!
Very easy.
rented a vehicle in September 2019
Submitted 21. Sep 2019
Outstanding!
Aswome experience!! Everything went smoothly, the car was pretty much brand new and i haven't had a single problem. Quick shuttle from and to airport. Recommended
rented a vehicle in September 2019
Submitted 10. Sep 2019
Outstanding!
Service was brilliant from start to finish. We had an issue with tyre pressures leaving the office and was told to just inflate them ourselves at a garage so we did. Then the one tyre went flat completely after 20 or so miles. We got straight onto the emergency line and were told to go to a garage nearby to have it replaced or fixed. They fixed it but then it blew just yards from the garage. We went to a 2nd garage who changed it to a new tyre. The communication from David at the office was outstanding! We have nothing but high praise for how it was handled and we didn’t have any other issues for the rest of the week. The car itself is great for the F roads, and economical, we covered 1770 miles in the 7 days. The roof tent was cold a couple of nights but that’s to be expected, it’s very comfortable for 2 people and space in the car is great. I wouldn’t want to use it for more than 2 people though if having it for a week.
rented a vehicle in September 2019
Submitted 09. Sep 2019
Excellent
Smooth rental experience with Northern Lights car rental. It was the best price we could find online. We rented the vehicle for 7 days and had no issue nor complaint about the vehicle. Airport pick up process was a bit hectic with a large crowd waiting upon arrival, so only one passenger from each reservation was shuttled to the office and expects to come back and pick up your travel companion.

Northbound provided excellent customer service, I had to amend my reservation prior to arrival and their staff made it so seamless.
rented a vehicle in September 2019
Submitted 04. Sep 2019
Outstanding!
Nice car to drive!
rented a vehicle in August 2019
Submitted 03. Sep 2019
Excellent
Everything was fine, and our journey went very well. Suzuki Jimny is perfect for Iceland, a little rough on tarmac but very tough and reliable on gravel. We did also some river crossing and everything worked perfectly.
Just a minor issue, a headlight out but it was no problem since I almost always drove in daylight.
The roof tent was very practical, easy to open and close, and definitely very comfortable!
The staff was always very kind and efficient.
I definitely recommend Northern Lights Car Rental.
rented a vehicle in August 2019
Submitted 02. Sep 2019
Good
Ok, a little smaller in the back seat for 3 adults than we had hoped for. The car ran perfectly and we enjoyed getting around in it. Appreciated the charger for a phone and r
rented a vehicle in August 2019
Submitted 05. Sep 2019
Good
I asked to show me the car before I pay. Car was dirty inside and in very bad condition, I asked about another one. They said they do not have. I did not accepted that one and was ready to look for other rental company, then they gave me Renault Traffic in excellent condition. Car was great. I would not recommend anyone to pay before you see the car.
rented a vehicle in August 2019
Submitted 02. Sep 2019
Good
The car itself was great, but the service was not ideal. The car needed check-ups that should have happened prior to rental. The rear light was out, making reversing in the dark dangerous and challenging. Start-up was weak and concerning. I was not sure if the car would make it. We purchased camping kitchen gear and there was no cutting knife provided, either. This is a pretty standard tool for camping and the response we got was that we were being a bit demanding.
rented a vehicle in August 2019
Submitted 30. Aug 2019
Outstanding!
rented a vehicle in August 2019
Submitted 22. Aug 2019
Outstanding!
Our Suzuki was an excellent vehicle and it performed admirably of the F-roads!! It was well maintained and cared for. The staff at Northern Lights were quick, responsive, and easy to get in touch with. They were the first to welcome me to the country made my experience in Iceland convenient and memorable. Their prices beat the competition and they will surely provide a serious return-on-investment.
rented a vehicle in August 2019
Submitted 03. Sep 2019
Excellent
Conforme à notre attente :-) mais compliqué quand vent violent
Une poêle et un couvercle seraient les bienvenus dans le set de cuisine.
rented a vehicle in August 2019
Submitted 30. Aug 2019
Good
Was not a Dacia Logan but a Hunday I30.
All was fine, the only problemwe had to wait 40 minutes before someone picked us up to pick up the car.
rented a vehicle in August 2019
Submitted 27. Aug 2019
Good
The car was great, the tent idea on the roof top is super. It would be nice to have a heater for the roof tent, it was august but still some nights was cold. I like the option to go on the F roads that is great with the little Jimmy. The car runs great however it needs some alignment and balancing. The front office customer service needs some training on customer service.
Nothing bad just needs improvement, the most important part of the business is the contact with the customer.
rented a vehicle in August 2019
Submitted 25. Aug 2019
Outstanding!
rented a vehicle in August 2019
Submitted 31. Aug 2019
Good
The car was good, though the steering wheel was a bit shaky at speeds between 70/80. Furthermore the roof tent was fine but during windy and rainy weather, water came insight and it became wet. In addition, the cooking stove was not really working properly as we were not able to adjust the flame. These are some small drawbacks concerning the equipment - would be good if these would be fixed for the next customer. But in general we are satisfied with your service.
rented a vehicle in August 2019
Submitted 08. Sep 2019
Good
The staff was very friendly and helpful. The 4x4 was reliable. Unfortunately for the money, approx $100/day, the car was very old.
rented a vehicle in August 2019
Submitted 22. Aug 2019
Outstanding!
Una gran experiencia, el coche era nuevo y cumplió nuestras expectativas. El servicio muy correcto
rented a vehicle in August 2019
Submitted 21. Aug 2019
Excellent
rented a vehicle in August 2019
Submitted 25. Aug 2019
Outstanding!
very comfortable and easy to set up an pack away again ... considering to get one for my own 4WD in Australia
rented a vehicle in August 2019
Submitted 22. Aug 2019
Outstanding!
The Suzuki vitara met all our needs.
rented a vehicle in August 2019
Submitted 21. Aug 2019
Fine
It was okay, except for the problems we had the first day with the battery and the gas levels. We phoned several times and the first time we phoned the person who took the phone was very rude and didn't want to help us. The rest of them very well. The car and the transportation to and from the airport was als okay.
rented a vehicle in August 2019
Submitted 15. Nov 2019
Outstanding!
When we finally received it after 48 hours, it was great.
rented a vehicle in August 2019
Submitted 18. Aug 2019
Good
rented a vehicle in August 2019
Submitted 11. Aug 2019
Fine
Tent was excellent. Car - not so much! The condition of the car was quite bad with several issues. Loose belt chain so we woke up a few whole campsite with a screaming sound from then engine when it was cold. Hole in spinkler system and windscreen wiper defect. Ratteling doors and loose gearbox.
No response on the mails we were told to send when we talked to customers service.
We complained at the return of the car and got one days rent in refund. That was good - even though it took some discussion.
We left with the impression that the handeling of customers and cars was far to busy and not thoroughly done.
rented a vehicle in August 2019
Submitted 11. Aug 2019
Good
We had a great stay in Iceland, and the car was fine for the cheap price. But it consumes a lot of gas! We had to refill it every day. If you just need the car to drive short distances, it is totally fine, but not for a round trip and not F-road. Regarding Norhtern Lights Car Rental, it depends on who you are talking with and who will be on the pick-up/drop-off day. We had some problems with the rooftent and had to wait 5 hours until someone came and we called a few times and sometimes there was a rude guy, who did not wanted to listen to us. But there was also one guy, who was really helpful und listened and tried his best to help us.
rented a vehicle in August 2019
Submitted 31. Aug 2019
Outstanding!
Northbound representatives are very responsive in replying to emails. Excellent service. Thank you.
rented a vehicle in August 2019
Submitted 27. Aug 2019
Excellent
Everything is beyond good I’d say. 4WD with sport and mud/sand mode allows for all conditions of road. 24/7 airport shuttle service is fantastic for flight at anytime. It would be better if there is a suggestion on the website about the car insurance.
rented a vehicle in July 2019
Submitted 11. Aug 2019
Outstanding!
I did not get an Kia Sportage wich i ordered, but a Hyundai Tucson.
The car was great, and i have also had the same car and model last year in Iceland.
rented a vehicle in July 2019
Submitted 12. Aug 2019
Outstanding!
Everything was great, renting was easy and the team very polite. The car was amazing took us everywhere for 2 weeks, was difficult to say goodbye. And Iceland was unbelievable, such powerful landscapes.
rented a vehicle in July 2019
Submitted 10. Aug 2019
Outstanding!
rented a vehicle in July 2019
Submitted 09. Aug 2019
Outstanding!
Hi,
We are 2 french people of 50 years old.We rent a Suzuki Jimny from 24 of july till 7 of august 2019. We enjoyed very much with this small and practical car which could afford us taking F roads. The roof tent above it is large enough and so easy to open and close it. We never hard cold in it. We recommend the car rental 4/4 Company We had no problem with it. It occured that our car went once out of order because of a engine hose which broke. One hour and a half later a mechanic came to take our car to is garage located 75 km further on. Even if we had to wait for several hours, a person of Car rectal 4/4 came to rescue us with a new radiator at one am ! Then she came back to Reykjavik during the night. It was very appreciated by us. So we recommend this company and Northbound.
rented a vehicle in July 2019
Submitted 08. Aug 2019
Outstanding!
rented a vehicle in July 2019
Submitted 15. Sep 2019
Good
rented a vehicle in July 2019
Submitted 30. Jul 2019
Outstanding!
Renting a car in Iceland is a serious business because of all the potential weather and road conditions that you can endure through the duration of the trip. They have to be very thorough with you (understandably) when you go through the process of picking up the car in terms of coverage and paperwork, so some patience is required there. They had someone waiting for us at the airport exit to drive us to the car pickup which made that very easy. The Suzuki Vitara was a great car for our week in Iceland as it fit our family of five well (three teenager children) and had a good sized trunk for our bags. It also handled the the couple of unpacked roads we had to go on to get to some hikes very well. When we dropped off was when they excelled. As we pulled in, the shuttle bus was leaving and when the driver saw us, she stopped and came back in to pick us up for the five minute shuttle ride back to the airport. When they did the post rental walk around the car they noticed a very small chip in the windshield that I was 99% sure was there when we got the car, but not 100% sure since I didn’t take a photo of the windshield (you are encouraged to take picture of all parts of the car to protect yourself from just such a thing when you start and I took pictures of all the body segments but not the windows!). They could have made a big issue of it for us but handled it beautifully (since it was such a small mark). Very good company and people with the lowest rates I could find online for our week. We will use them again when we go back!
rented a vehicle in July 2019
Submitted 27. Jul 2019
Outstanding!
We were very happy with our car rental experience! Everything went according to plan and the car we were given was actually an upgrade from the Jimny which was a pleasant (and spacious) surprise. The pick up and drop off were both clearly explained and easy! The communication in the lead up to our collection date was also great and all our questions were answered. We would happily use these guys again :)
rented a vehicle in July 2019
Submitted 05. Aug 2019
Outstanding!
The service and efficiency were very good. We first got a car where the air conditioning gave warm air. We got a new and better car right away and we were super happy. It made our holiday extra good. The drive to the airport with a super efficient lady was a bit of the hard work for our daughter. She became very car sick due to the hard driving. So a little more gentle and quiet driving would have been preferable. We can recommend you as a car rental company.
rented a vehicle in July 2019