Reviews for

Northern Lights Car Rental in Iceland

Had a wonderful experience with my rental! Car was super clean, they provided an ice scraper (it was snowing when we landed!). They explained all the car features and answered all my questions. No wait when I got there to pick up my car, and very quick return. They looked the car over, and we were on our way back to the airport. Also highly recommend the WIFI add on. Would definitely book with Northern Lights again!

Everything went smooth, no extra cost charged, perfect customer support

We left the first day with the 2017 Suzuki Vitara with a lot of damage on the car, this car had some brake problems so we returned the car. They tested the car and there was indeed something wrong with the brakes. We received a replacement car (Suzuki s cross) with only some damages. We also rent a baby seat, this was a very old seat and it was not feeling 100% safe. Tip to the rental company: for this price in the rental buy new seats!

We were charged 900 euros for a little dent on rear right port. Ridiculous! A dent of approx 5 mm, 0,5 cm. We paid the cost of the entire port! Absolutely terrible, a real theft!

Yes, however engine was low power

The service and Suzuki were very good. We encountered heavy snow the last few days, but everything turned out fine.

After a very pleasant 12 days journey with a car rent at northern lights rental car, I'm so happy with the Dacia Duster with roof tent. I recommand northern lights rental car for the services !

Had I known I was renting a car with that many miles, I would have researched further. Fuel gauge did not work which forced us to feeling up too many times, not knowing how full the tank was. Drove in a snowstorm without winter tires and the car not going into 4WD, the main reason for selecting it. The main warning light was on from start to finish, something that should not be. The car did fine, but I would have gladly paid more for a newer, better functioning car.

Rental was easy on line, great pricing. Pick up at airport worked well, short distance to get to car. Staff were very efficient, felt they valued our time. Very helpful. I would highly recommend. And use them again.

The car was amazing and met our expectations.

The car was great and exactly what we needed. It was very capable both around town and on rural roads. The team was very responsive, friendly, and helpful.

It was spacious and met our needs.

We had a great experience booking our rental Dacia Duster with NorthBound. From the time of booking until we picked up the car, the team was super prompt in replying to all my queries and making few adjustments that we requested. Special thanks to Thordis for being a very good point of contact. The car itself was decent, it did the job without any problem and considering it's a 2017 model we were not expecting a lot. The roof tent was very comfortable and spacious, highly recommend for budget travel as long as it doesn't rain. Mattress was also good and overall better than the ground tent. We even managed to survive very well when it rained whole night and it was dry inside, however let me share a trick: when it rains you will be fine, but make sure when you wrap/close the tent try to roll the mattress and keep it in the car (middle seat) instead of inside the tent itself or else it will be wet due to the wet tent and not something you want for your next night. Overall very good experience with NorthBound :)

Great car, great service, flexible in pick-up and return. We had a very good experience with Northern Lights Car rental.

Our Kia Ceed was excellent for our trip around the Ring Road. The pick up from the airport and transfer back (at 4am!) all went smoothly. The car was in great condition and really clean.

Nice car, big enough for the group, comfortable, great communication with you and also good support from the car hire company. Thank you.

The Car was in good condition. Enjoyed the Ring Road and not faced any problem while driving around for 7 days.

Quick, simple, good.

Thank you so much for the service you provide us. Pick up and drop of to airport was in perfect time. The assistance before we start our trip was very clear. About the car (Suzuki Jimny 4x4 manual 2013) we can say that is a good car to travel Iceland (small and smart) but our Jimny was very old (more than 200.000 km) and it was very strong and hard to drive, with a lot of Moisés and some parts damaged. We are a couple that adapts to everything, but surely driving a car that conveyed more safety would have been better.

Although it wasn't a brand new car, it was good for our trip. A little bit dirty inside the car at the pick up. With little more care about details it would have been perfect.

El servicio de pickup en el aeropuerto fue correcto. Nos recogieron a la 1AM. El coche Dacia Duster 4x4 tenía muchos kilómetros (200000) pero no tuvimos ningún problema con él y pudimos hacer todas las rutas por las carreteras de montaña islandesas. Nos pareció excesivo un bloqueo en tarjeta de 350000 ISK (más de 2500 euros) durante 2 semanas . No sabíamos que la cantidad era tan alta, tuvimos que usar 2 tarjetas diferentes porque las nuestras no permitían pagos de más de 2000 euros. Hemos realizado otros alquileres en Islandia (camper y motorhome) y no nos han bloqueado nada en la tarjeta. Quizás deberían revisar ese tema, nosotros llevábamos un seguro adicional para cubrir los 350000 de franquicia.

Start of the rent was really bad. We had to wait at the Airport and only one of us was allowed to go to the rental office. We received a 2016 Dacia instead of 2017 (this was compensated by a day free rental). There was no WiFi and GPS so we needed to drive back to the rental office. Then the tire pressure notification started to burn. Back again and then they said to ignore this. After this start it went better. The car was old and bumpy but brought us everywhere we wanted. The return of the car was very friendly and accurate.

Overall OK but the car had a few issues, notably: - The glass wipers were making the glass more foggy then else, we had to change them on the way (Norther Lights reimbursed us); - One of the car's lights stopped working halfway through; and - In general, the car seemed to be struggling in upwards slopes - not sure whether there is a problem with the engine, but it seemed to be a possibility. Assistance by Northern Lights was nevertheless good and the company was always responsive and helpful.

24 hour customer service to and from the airport was excellent after having my flight delayed until late, great and friendly customer service. Wide vehicle selections with understanding of what vehicles you'll need based off you the experience you want in Iceland. Vehicle was clean and ran well as you would expect!