Reviews for

Car Rentals in Iceland

My experience, start to finish, was excellent. Friendly customer service, honest and detailed presentation of my insurance options and things to watch out for on Iceland roads, efficient shuttle ride to/from the airport, and the car was exactly what I needed for driving north in the winter. Heavy and stable, and had enough use that I didn't feel the need to be overly careful on the road as it was clearly an "experienced" car -- definitely will check with Icerental 4x4 first next time I come to Iceland :-)

Our general experience with the company was good - customer service was fine, the car itself great. We also had a wifi, which worked very good, and a GPS with was the only minus of the rental - apart from addresses in the capital city, we had problems to find other addresses (e.g. of guesthouses) in other parts of the country. So we had to use google maps anyway. But in general, I recommend MyCar Rental.

Excellent service, we were dealt with promptly and professionally. Shuttled to and from the airport with no problems. I would definitely recommend Northern Lights Car Rentals and use them again!

The car was not as new as expected and with a few minor bumps and scratches, but everything was fine. We felt secure in the Icelandic crazy weather. The staff were friendly.

That car was a beast! It was exactly what we needed for our time in Iceland.

Great experience with friendly staff at the desk. Quick hire and hand back of car. Car had studded tyres and was very safe, it even had heated seats and that was an added bonus. No qualms at all

I was looking for a car to use during my one week in Iceland. Since it was winter time I really wanted a 4×4 vehicle. On most of the rental websites the prices for this dat segment was a lot higher then via Northbound. That and all good reviews I read made me choose this company to rent a car. I have no regrets afterwards. The car was great, it worked like it should be and everything from picking up to giving back the car went really smooth. It's hard to find a good company these days but I can assure you this one is. Would recommend it to everyone!

Great stafff very efficient service. Would definitely recommend

Thanks for the perfect service. The car was really good and reliable. We had a great experience with Lotus Car Rental.

Very positive, they were friendly, efficient and accommodating.

The whole experience was a breeze, right from booking online to being picked up and handed the vehicle and finally being dropped off to the airport at the end of it. The vehicle itself was in excellent condition and the latest model. Highly recommend the Lava Rental company and Northbound.

I was never able to really try this vehicle since the front light was burnt out. However, the staff was very helpful in finding a solution and giving me an upgrade to a Volvo as well as the refund for the bulbs that I bought to try to replace.

Loved it - it was an incredibly easy booking process, including making changes along the way via email, and the pick up and drop off was smooth and personal. The car was excellent also.

Really easy and great experience! I changed my dates a few time and nothing was too much trouble - brill customer service

Fantastic service from collection to drop off, information given and openness, extremely helpful. Quick turnaround when dropping off at jeep rental. Everything was explained very well. Great quality Hyundai Tucson.

We were given a land cruiser and were happy with that.

Northern lights Car Rental employees are very service minded. The car was good.

Driving the car was fine, except of the issues with heating, wipers quality and car pilot not working properly. I also found it very surprising that some cars are not equipped with USB charger and phone holder for the navigation purpose which affects the driving safety.

Car was great (besides small electronics issues that jeep is known for) and whole process to get and return it as well. The price was also good, however there was no mention in northbound that there's fee (3%) for paying with non-icelandic debit/credit card the rest of a price and also no possibility to pay up front 100% in northbound.

Picking up the car and taking it back was very easy and customer-friendly, the information service by email was very satisfying. The information about the weather, which would get worse, was very kind and helpful. I can recommend the Lotus Car rental at any time.

Extremely nice and helpful staff. Fast service and absolutely no hustle. Clean car as described. I highly recommend Lotus Car Rental. It was a great experience. However, for driving in winter conditions in Iceland I would rent a car of a higher class next time. While the duster was great driving on both, gravel and paved roads it had some flaws: When it was -15 degrees, I could not prevent the windows from freezing inside and for driving in intense snow (storm) situations snow/fog lights are missing, it could have a bit more power too. However, this has nothing to to with Lotus but only with my choice of car before the trip.

Everything was fine with what you gave in the offer.

The Suzuki Jimny we had booked wasn't available so we were upgraded to a Dacia Duster which was great - heat seats are a definite perk in the middle of winter! We had no problems with the car and everyone at the Rental Company was really friendly and helpful. We would definitely rent from the same place again when we return to Iceland.

Good company, currently one of the cheapest. Located 300 meters from the terminal.