Reviews for

Go Iceland in Iceland

The car was great and service was awesome. Would definitely rent here again.

Renting with Northbound was super easy and straightforward. We rented a car through them and they connected us directly with Go Iceland. Go Iceland took care of the rental of the paperwork when we arrived in Iceland and our car was everything we wanted and more. Thank you for a great service!

Hello, everything was like agreed or even better. We booked 4 years old Dacia Duster but we got the new one! All procedure went smoothly. We called twice your agency and every time you responded! Great! The only thing that in my opinion need improvement is folowing: on your web site we booked the car, and everywhere was your name - Northbound. But the name of the company who actually rented the car was completely different. We didn't pay attention and on the airport we were looking for the agent with name Northbound....we lost quite time at the airport. Thank you for your support.

This car was perfect - checkin was so easy (and checkout) they didnt try and rip us off or anything like that. I really thought the whole experience was a 10/10. Perfect car for 4 people with carry-ons plus room for bookbags. Great, smooth, drive - plus Bluetooth, back-up camera, navigation, etc. And great price (not so great on gas - but what is).

The car worked well and was just what we needed. Purring the back seats down was critical for luggage storage.

The Duster got us everywhere we needed to go around the island, including F roads. Great adventure!

Everything was right. The car was like a new with 12500 km. We made over 2500km and in f-road too and all was right without any problem

Alles bestens! Das Auto war einwandfrei und das shutteln zum Flughafen hat auch perfekt geklappt! Absolute Empfehlung!!!

We had a great time. Little late at the beginning the shuttle that should bring us to the car, but after that was all perfect. New car (12000 km), car tires new, no problems. We suggest platinum insurance for a free probleml travel and also because cars are better managed than the ones with less tipe of insurance. People always really professional.

Perfect for pick up and drop off at the airport. The procedure of taking over the car was proffesional and not too long. Dacia worked well. I recomended if you dont take additional insurance to make photos of car damage to avoid additional paying.

Brand new car, urges you to be extra carefull with it, which is difficult on Icelands dirt roads Good price Not all features easy to master Good service from personel but could be delivered with a bigger smile since they are doing great

Coming into a different country for the first time is always a challenge. Once we had claimed our baggage, we were uncertain how to find the shuttle to Northbound. We arrived at the "meeting area" where everyone is looking for their shuttle before the shuttle driver arrived. My wife got a bit anxious because we didn't have an immediate connection, but your shuttle driver was there in a timely manner. It wasn't a big worry, but having a better way to find the shuttle connection would be helpful. Fortunately, the Nissan preformed quite well, and we had no issues traveling during our two-week adventure in Iceland. I am very happy with your service.

Rental vehicle was much nicer than expected! We had a very new vehicle with in-dash GPS that we did not even request. It was also a hybrid and had the charge in the trunk, which helped save on gas prices. Our only issue was that there was not a spare tire with the car, only a flat repair kit. We popped a tire and had to wait quite a long time for the roadside assistance, but the dispatcher was extremely helpful and responsive and made sure everything was handled well. Flat tires are merely part of traveling in Iceland and I do not blame anyone for that! Having a spare tire onboard would really speed up the repair though. When we dropped off the car, there was a free shuttle there to take us back to our hotel rather than having to call an expensive taxi. I would definitely recommend renting from this company. Get the platinum insurance! It is worth it.

Pick up and drop off was easy. All went well. Only problem was tyres of car, very worn...

OK

The staff at Go Iceland were fantastic and super helpful. The check-in and check-out processes for the vehicle were fast and easy. We had an issue with the windscreen and tyre pressure sensor but they checked everything and assured us that it would be ok. Would highly recommend them.

I liked it : easy to drive, robust

Car was super clean and in good condition. Pickup was needlessly slow. I mean we waited an hour and a half just to sign 2 papers. Drop off was 5 minutes deal.

I was very frustrated with the car rental. Even though the car worked just fine it was old and had a lot of wear and tear on it. When we first saw the car, we walked around it and took pictures of some of the damage. We also pointed out other areas and the person said, “that’s no problem” “we see it” he then wrote the slip and gave us the car. Having an older car that had dings and dents didn’t bother us until we went to return it. When we went to return it, he accused us of making some of the dents. He said that we must have climbed on the hood and dented it. This wasn’t the case at all. We never climbed on the car, never had any accidents or anything even close to an accident. I didn’t appreciate the way he handled it. He then said that he will submit it to the main office in Reykjavík. If they have pictures of the prior damage then we are ok. If not, then we are going to have to pay for it. Again, I thought I was accused of something I didn’t do. We purposely didn’t drive off-road, into the highlands etc. we stayed on main roads the entire time. If they end up trying to charge me for something I didn’t do, we will have bigger problems.

Our rental through Northbound went great. The car was priced well, the customer service was very responsive, and the airport pickup was seamless. Would definitely recommend to anyone traveling to Iceland!

The experience was really good and quick. Sadly I hit a rough spot while driving and damage the bumper. I’m glad I took full coverage and everything was settle with ease. They told me everything is covered and just drop the key with them is all I need to do. Highly recommended and also highly recommended to purchase those insurance!

Very pleasant experience. All is as expected, thank you!

WHAT AN AWFUL EXPERIENCE WITH GO ICELAND AWFUL !! I WILL NEVER DO IT AGAIN WITH THEM FIRST OF ALL THEY CHARGE ME TWICE THE AMOUNT WHEN I PICK UP THE VEHICULE IT MEANS THEY CHARGE ME TWO TIMES THE AMOUNT OF 1500 EUROS AND THEN I HAVE TO PROVE IT FOR THEY DID NOT WANT TO RECOGNIZE IT, IN SPITE I SEND A COPY OF WHAT APPEARS ON MY BANK ACCOUNT SO I HAVE HAD TO CALL MY BANK AND ASK FOR HELP... SO THEY AT LAST RECOGNIZE THEIR ERROR AND GAVE ME BACK THE 1500 EUROS THEN I GOT A PROBLEM ON THE CAR WITH THE WINDSHIELD WHICH FEELED OR CRACKED BECAUSE OF A THERMAL SHOCK:( NOT A ALL MY RESPONSABILITY ) JUST THE COMBINATION OF THE VERY COLD TEMPERATURE ANT THE HEATING INSIDE THE CAR WHEN I PUT IT ON IN THE VERY EARLY MORNING IN THE MOUNTAIN AREA, SO I HAD TO PAY AN EXTRE 600 EUROS THEY NEVER WANTED TO BELIEVE. ME AND SAID IT WAS ONLY DUE TO A GRAVEL CAUSE SO AWFUL EXPERIENCE WITH GO ICELAND; NEVER NEVER AGAIN WITH GO ICELAND