
Reviews for
Lava Car Rental in Iceland
1656 Reviews
8.83
Reviews
8.83
1656 total reviews
Great
5-Star |
|
81% | |
4-Star |
|
14% | |
3-Star |
|
3% | |
2-Star |
|
1% | |
1-Star |
|
0% |
Staff |
8.7 | |
Value |
8.6 | |
Cleanliness |
9.3 | |
Pickup |
8.6 | |
Dropoff |
9 | |
Condition |
8.7 |
Verified reviews from our customers that rented a car from Lava Car Rental
Submitted 20. Feb 2024
Outstanding!
Murray
rented a vehicle
in February 2024
Submitted 17. Feb 2024
Good
Instead of a Hyundai Tucson we received a Toyota RAV4. Though it’s the ‘or similar’ option, afterwards we experienced it as far less comfortable. We specifically chose the Hyundai because we own one in the Netherlands. The advantage would be that we are familiar with the car, making it easier to concentrate on the driving.
Eric
rented a vehicle
in February 2024
Submitted 23. Feb 2024
Outstanding!
Northbound provided a GREAT experience. We booked with LAVA car rental and when we arrived were upgraded to a Mitsubishi SUV. Communication was perfect.
Anthony
rented a vehicle
in February 2024
Submitted 13. Feb 2024
Good
The information about where to get a lift from at the airport could be simpler and some of the info was out of date, it mentioned walking past a bank in the airport that is no longer there. It would be easier if they just said outside of exit number ** adjacent to P3 parking or included a map. I'm afraid I can't give many marks for customer service as the guy who picked us up didn't give us any form of greeting whatsoever, did not help us with our bags and seemed to be in a bad mood and didn't speak to us once in the whole journey. It wasn't a great welcome. It was slightly better in the offices but only a bit. On the plus side the car was very nice, clean and good value.
Bernard
rented a vehicle
in February 2024
Submitted 07. Feb 2024
Outstanding!
The vehicle performed great with the conditions. We had many days with heavy snow & wind. I would recommend more signs to find the building for rental return., the address took me to a parking lot.
Michael
rented a vehicle
in February 2024
Submitted 10. Feb 2024
Good
We did not understand that the pick up was from outside and that no-one would come into the building to meet us.
Roy
rented a vehicle
in January 2024
Submitted 29. Jan 2024
Outstanding!
Car easy to drive and with good performance on snowy roads, we didn't have any problems
Daniela
rented a vehicle
in January 2024
Submitted 28. Jan 2024
Outstanding!
The car was perfect and literally saved our lives. We slipped on the icy road but managed to balance ourselves not to hardly. Hybrid car is amazing, saved a bit on fuel. Lava car insurance covered the damages and customer service is perfect!
Jiajun
rented a vehicle
in January 2024
Submitted 09. Jan 2024
Outstanding!
The only thing that was a bit tricky was the lever to open the gas tank. It wasn’t really working properly. I had to find something to keep the lever up and go to the tank and try to open the little door. Otherwise, very happy with the service. Also, the WiFi service was great. It would have been so much harder to follow gps directions without it. Was very reassuring to know that I was always within reach, even in more isolated areas. I am overall very happy with the service provided. Will definitely recommend and use again if I ever go back. Thank you!
Paulo
rented a vehicle
in December 2023
Submitted 12. Jan 2024
Good
Verry nice car, no problemen at all.
Good service and a good price.
Shuttle taxi was also good aranged.
See you guys next time.
Thnx
Irving
rented a vehicle
in December 2023
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