Reviews for

Orange Car Rental in Iceland

The pickup and return was extremely quick and easy. Only one noticed from the staff the disinterest. The car was already very damaged. But there were no problems with the car.

Great car and customer service. It’s be great to have a tutorial on the key fob system, as it’s different than what we’re used to and took some figuring out.

I miscalculated our arrival date - and booked the car for a day earlier than required. But this provided us with an upgrade to a bmw diesel which fit the 5 of us and our luggage well. It was also super for mileage. Our rental experience was very good, thank you.

We used Northbound to rent a vehicle through Orange Car rental which has now been bought by Geysir car rental and everything went flawlessly. We received the best rate possible using Northbound and I was extremely happy with everything. I would highly recommend this company.

Everything was just fine

The car was great but the check in process was a nightmare. It was severely understaffed and it took nearly two hour to get our car. I've never experienced that before.

Heated seats

I expect everything to be more professional as they forgot to hand in the GPS and check the tires. Beside these, everything was good.

We were "upgraded" to a BMW X-drive, which was delivered to Geysir at Harpa in Reykjavik 1 1/2 hours late. The car ran poorly. It has a drivetrain problem and acceleration is rough. At one point, I could not accelerate at all. But we had to keep the car because we were on a tight time schedule. Returning the car was chaotic. We went to the Keflavik office, which was closed, then to the airport office, which was hard to find. Good thing we had enough time before our flight. Orange never notified us of these changes.

Your check in process needs to be revised to reduce 2 1/2 hours to 30 minutes or less. From the moment I took a ticket number when I entered your office to the minute we drove away with a car was 150 minutes. If I had not partially prepaid, I would have considered a nearby competitor. After receiving the car, everything else was fine.

Long wait for the bus and long wait at reception, less service than traditional car rental companies but I suppose that is why the price was better. The car was OK although with lots of dents or scratches well registered at the beginning so that had no influence on our trip. It is good if you focus on the price.

OK

The car was great, and our pick up and drop off was easy. Thank you.

We were upgraded to a BMW suv. It was great!! My only slight negative with the experience was that we had a long wait when we arrived to pick up the car.

We got a Nissan X-trail instead of the Suzuki Grand Vitara we requested (same class, but slightly better car). Service at pickup was great, and the car as well during our whole journey. We travelled all around Iceland, 16 days and approximately 4700 Km, of which hundreds of Km on gravel roads. Everything went perfect. Car return at the airport was also fast, efficient and smooth.

Very long lines and slow service to get a car. Got an older car than I had ordered, and initially accepted a small refund. Finally drove away in the car, only to discover it was not fit for the road. Dangerously worn brakes!! Drove back and waited more. "Suddenly" they were magically able to find my 2015 Jimny anyway. Why didn't they give it to me in the first place. Whole process took approx 2,5 hours of my valuable vacation. At least I got a car in the end, and it worked well. Drop-off was smooth.

The experience was good. One issue to take in consideration: the rear wheels were very worn. they did not meet the minimum security conditions in my opinion. If I had seen it at the time of check in I would not have picked up that car

Overall it was a good experience; however the car had some noise problems and this made me a little apprehensive during the trip. But everything went well so I feel satisfied

Rental went well. No major problem. Only issue was the time we had to wait to pick up the car. Lots of people the day we picked it up and we had to wait 2h. But the system with numbers/tickets makes it go smoothly.

The car was okay but not in great condition. We doesn't have any problem during our trip. However, the check-in was difficult and the young guy who served us as a bad attitude and seems to don't wan't to help us.

Easy process to get and return the car. Staff members are very helpful. We ordered the manual by mistake, but were able to get even a better car automatically.

Fair experience. Orange Car Rental has merged and become Geysir. The car worked well, but it was dirty when I picked it up and one of the electrical outlets did not work. I also had reserved two cars for my party, but one of the reservations was lost. Fortunately, they were able to resolve that issue quickly.

It was a very easy process after arriving at the airport. The shuttle bus to the car rental office was easy to locate and the staff were very friendly even at 12.30am in the morning which was much appreciated. The car was fantastic. Clean and in excellent condition and absolutely no trouble for our 3 day hire period. Drop off was also exceptionally easy. We were very happy with this rental company. The only areas to mention for concern are the car was very heavy on fuel, which we knew before renting and also the car rental was not cheap for 3 days. Again we did know these facts. Thank you for everything.

Orange car rental had good prices and packages to go along with the vehicle. The Suzuki Jimny was a great vehicle but was in need of some maintenance. The tires were pretty worn and there was some cosmetic damages that needed fixed. However the car did well on our trip and we had no mechanical issues.

In the place wasn't the same car as we want to rent, but they found another car in few min, they were kind, nice and very helpful!