Reviews for

Orange Car Rental in Iceland

Long wait to pick-up the car (need more staff). The vehicle shuddered every time the brakes was applied - need new rotors I think.

Hello, no was tagged all scratches on the car and later we found empty glass washing liquid

Everything was great except one small comment. The tires were BALD. There was no tread left on them It made me very nervous to drive on the gravel roads. I should have checked ahead of time, but I didn't notice it until we were already hundreds of kilometers away from Keflavik. It seemed like the company was really pushing the limits of how far they could make those tires last. Luckily nothing happened, but I was filled with anxiety about getting a popped tire instead of focusing on having fun.

Rental was easy and relatvely quick. We appreciated wifi option

The car I actually ended up was Dacia Duster instead of Suzuki, nevertheless - the car was great, it run smoothly and without any problems whatsoever.

Positive

average : check-in took a long time because the requested car was not ready, + I had to buy brake liquid after 3 days ride + noise in a wheel at the end of the ride

Poor - Orange had been sold to Geysir, but this was not communicated and the pick up arrangements were not the same - so we waited for nearly an hour at the information desk only to find out we needed to take a shuttle bus to Geysir - something we had no idea about as we had never heard of Geysir before! The service at pick up was poor, it took forever and customer service was pretty bad. All in all, wouldn't rent from them again.

Everything was quite good with my experience! The car was fine and the customer service was good. I was however told there was a USB port available in the car I booked the vehicle, however it didn't come with one. It's not a big deal but that is probably the only reason why I didn't rate the experience a 5. Overall it was good!

Everything was perfect. Our journey in Iceland and in Toyota Yaris was excellent

I had a wonderful experience. Everyone was helpful, and the vehicle I rented was exactly as they said it would be. Highly recommended!!

Our experience in Iceland was awesome. We really liked our Suzuki Jimmy. It is a bit small, but perfect for the three people that we were. We had no problem whatsoever with it when it came to drive on all kind of routes in Iceland. The more difficult we did was going to Landmannalaugar camping. We got there with no problem. The prize of the car was very reasonable considering prizes in Iceland, as we paid just 1000 euros for 9 days including the insurance. I really recommend renting a 4x4 in Iceland, as we could visit amazing places not reachable with a 2x2 car.

The van that we rented was great for our needs and very comfortable for our large group. It was in good condition and we had no problems with it. Here are some issues: 1. There was a lot of confusion at the airport to figure out how to get to the rental office. Since Orange Car rental is part of Geysir now, we were supposed to take the shuttle bus and get off at the geysir stop. However, the instructions we had stated we look for someone with the Orange car rental sign at the airport. Instructions need to be more clear. 2. The GPS unit was useless for us. We thought that like most units we have used in the past, a destination could be entered and it would direct us there. But, it did not seem to recognize destinations. So, we ended up using our phones instead. We would like a refund on the cost of the GPS rental. 3. It's much faster to walk between the rental office and airport terminal than to wait for the shuttle bus. This should be presented as an option to those who wish to do so.

Pleasant staff, difficult to find rental place as it was labeled as Geysir not Orange.

Good & fast service. Great experience!

I had initially booked a suzuki jimmy because I thought we may drive on f roads but changed my mind as I figured I was too inexperienced. I manage to change on site for a classic car within the same rate. No problem with the vehicle although it already had 109 000 km on the counter. What wasn't very pleasant is that we waited over 30 minutes for the shuttle to the terminal after drop off. We then decided to walk. It's walking distance, but in the rain this wasn't very nice...

Car was in good condition, customer service was good, we did not have to wait long. Especially at drop off where we could simply leave the keys at the desk. Due to the company merge, we had to move to a different location when picking up our car.

Wonderful trip in the beautiful Iceland with our car. We rent for 7 people the big Ford transit and it was just perfect. Service, support, everything impeccable!

Great rating and customer reviews. Our experience with your company was amazing! We opted for a Suzuki jimny but were then upgraded to a Dacia duster. Great price and great staff. RECCOMENDED

You gave us a Nissan (name?) and it drove great!

Didn't have to wait more than a couple of minutes for the shuttle, car was as expected. Portable wifi unit was so helpful, the GPS not so much. Better to rely on Google Maps offline. Had to do a claim for a chip in the windshield on the return, but that's part of driving in Iceland. Would use again and would recommend.

It is as a good little vehicle for us camping and economic as well. Your staff was awesome and the coffee machine in the lobby really helped going through our day on the way in and out, thank you so much !!

I would say it was fine. Some improvement could be done for sure.

The person behind the desk was friendly and helpful. The car was clean. There was some steering wheel wobble at 90 kmph. It used a lot of petrol. Insurance excesses very high, but that seems to be the same with other rentals. With the Vitara having >140,000 km on the clock and already had multiple marks and dents which had not been fixed, it's just a money making exercise by getting people to worry about paint scrapes.