Reviews for Orange Car Rental
Clara was extremely helpful and a total delight
Great! Everyone was very friendly and helpful. The rental agreement was clearly explained and went smoothly. Car was clean and comfortable. The only issue I had was the oil light came on awhile after leaving the rental agency, after finding a phone to use they said not to worry- everything had been taken care of they just didn’t have the computer to reset the light. I wish I had known this before leaving because finding a phone since I do not have an international plan was a bit of a pain!
The Vitara was great for our 4-person trip around the Ring Road over 9 days. We had just enough space for 1 large and 2 small suitcases in the trunk and everyone was able to sit comfortably. We felt safe on both paved and gravel roads. Orange Car Rental were super easy to work with and very friendly. Would definitely rent a car with Orange Rental through Northbound again!
My transmission went after 5 or 6 days. So no I didn't like it very much.
However, Clara's customer service was incredible, and I was happy with the resolution, just disappointed with the time lost to the breakdown.
Perfect service and very friendly people.
Very satisfied, great service, great car, thank you so much!
Free Cancellation & Amendments
Rental and experience was a great. If we will travel around Scandinavia a choose you again because you have great price and good advices to download before journey. Only suprise was that I needed a credit card pay for it. So I have only debit card and I had to pay next taxes. Car was amazing and it was ok that we got similar car then was wrote before journey.
Thank you very much. It was our first experience with a rental car.
We wish you the best
Martin and Katka
The service and car was very good!
Everything was good except we wasn’t aware that it only opens at 5am. Our flight was 6.30am. The website allowed me to return car at 4.30am but we only got to know we can return at 5am. So it was a bit rush for us to drop our baggage and check in at airport then head back to the car rental. Other than that everything was perfect and customer service was good.
Ching Ying Gwenn
Quick shuttle to and from the airport.
Staff spoke excellent English which helped my limited Icelandic.
They were upfront with the charges and costs and provided helpful guidance towards which insurances we needed and which we didn't.
hello, we were very happy with your website and your orange cars. we were classified and got a bmw x1 instead of suzuki vitara, very enjoyable to drive with an automatic gearbox, rear camera, heated seat! a very friendly welcome, a good explanation of the rules related to the lease and insurance. I recommend you to everyone around me because we were really happy with your rental agenge. continue like this and thank you again for a great trip thanks to you. Mr ALEXANDRE Valentin
Free coffee, map/tourist information displayed on the wall, pick up at the airport on time, car corresponding to my request, information provided, perfect service.
Orange Car was very friendly and easy to work with. Pick up and check in went smoothly, and drop off was just as easy. The shuttle from the rental location back to the airport was also quick. No complaints/suggestions!
Very nice. We got a slightly bigger car, everything was fine. The only problem was that our gps (not the one provided by orange) mistook vesturbraut in Reykjanesbaer with vesturbraut in some other village near the airport. Definitely our mistake :)
Free Cancellation & Amendments
Great service.If you wanna rent car this company is perfect for you:)
It was great. We were a little confused and scared at first at the airport as the shuttle guy wasn't there yet. Luckily 10 minutes later he came and he took us to the rental place. We also got an upgrade to a Toyota RAV4 for free.
I found Northbound, easy to deal with and they provided good information along the way.
I would recommend them to anyone wanting to hire a car in Iceland.
Orange were exceptionally easy to deal with and acted very professionally and efficiently. Unfortunately we received a Dacia Duster instead of the Vitara but the vehicle proved more than suitable, maybe not as efficient but good enough. The pick up form the airport was prompt and within 30 minutes we had the car. On returning the car the process was equally smooth, we arrived at 07:08 am and had carried out the checks / paperwork and were shuttled to the airport before 07:30. Fantastic service all round. Booking through Northbound also gave us a free sat-nav for the week which saved 1500k a day and proved invaluable! Overall top experience.
Very good service and very good car
good and smoothly. good services and customer attention
The Suzuki Vitara turned out to be a Dacia Duster... However it worked just as well and had sufficient space for what we needed it. The GPS free for using Northbound was a definite bonus.
We had trouble with the shuttle pick up at the airport--the driver took about 30-40 minutes to show--but other than that, we didn't have any issues with Orange Car Rental.
ORANGE WAS GREAT. PRICE WAS RIGHT. VEHICLES WERE CLEAN AND DEPENDABLE. TOURS WERE ON TIME GUIDES WERE QUITE KNOWLEDGEABLE BUS WERE CLEAN AND NEW. HAD A GREAT TIME AND WILL BE BACKED.
Small stress when we arrived that nobody could find our reservation. Once this was sorted, we got a Toyota RAV4 instead of the Suzuki Vitara. The car was great.
The staff were nice. Car condition is good.
Our experience with orange car rental was great! At arrival they gave us very good information, how to be careful in different situations and also good internet links to check the conditions of the roads and weather. Super friendly staff :)
Smoothly and very reliable company. not too pricey and excellent support.
The gentleman who checked us in was very nice, and explained everything. We were also given 31 krona off of every liter of gas, which was very helpful. Dropping the car back off was just as easy. I will be using this company again the next time I visit!