Reviews for
Orange Car Rental in Iceland

226 Reviews
8.8

Reviews

8.8
226 total reviews
Great
5-Star
73%
4-Star
17%
3-Star
6%
2-Star
2%
1-Star
1%

211 reviews for Orange Car Rental

Verified reviews from our customers that rented a car from Orange Car Rental

Submitted 23. Jun 2018
Excellent
It was a good experience. We enjoyed our trip. Customer service was great.
Mohammed rented a vehicle in June 2018
Submitted 24. Jun 2018
Excellent
Everything went smoothly for us. The car was lightly used with 60,000km on the odometer. We recommend going over the car with the agent and insist that any flaws are noted on the contract. Also take pictures of the car at pickup to avoid problems at drop off.
Peter rented a vehicle in June 2018
Submitted 22. Jun 2018
Outstanding!
I was very happy with the rental, both the car and the service. I would highly recommend Suzuki Jimny, but only for two persons. It is a small car, but it can get practically anywhere you want since it has the ability to switch to 4WD, and to lock the differential. The staff was excellent, the whole process of renting and returning the vehicle was easy and speedy.
Igor rented a vehicle in June 2018
Submitted 20. Jun 2018
Outstanding!
Our little Jimny had a lot of character and felt like it belonged in the landscape.
Joseph rented a vehicle in June 2018
Submitted 25. Jun 2018
Excellent
Michel rented a vehicle in June 2018
Submitted 10. Jul 2018
Good
The Nissan Micra from Orange was ready for pick up on time, clean, and in good condition. Fuel economy was excellent. The service at the beginning was excellent too, friendly and pick up was as it was described in the booking process. However, we had some issues on return due to damage caused by a rock - despite have the extra insurance. Regardless of car rental company, I could not recommend Northbound and Runar highly enough. We had a couple of changes to our booking before we left, which were handled by Northbound quickly and painlessly, and Runar went out of his way to help us with the insurance issues once I got back to New Zealand. 10/10 for Northbound, and thank you Runar!
Stephanie rented a vehicle in June 2018
Submitted 18. Jun 2018
Outstanding!
It was a great experience. The car is bigger than expected and was in a good condition. I would recommend others tp choose you for car rental.
Ade rented a vehicle in June 2018
Submitted 17. Jun 2018
Outstanding!
Excellent experience! But we did not receive a Suzuki Vitara, we got a Toyota Rav 4 instead. The staff never explained why. The car was clean and it worked perfectly for us! The staff was very friendly and polite.
Roberta rented a vehicle in June 2018
Submitted 05. Jun 2018
Outstanding!
The Car worked out well for my group, it fit all of our luggage and people comfortably, we had no issues with the car. The process of getting to and from the rental office was pretty easy, except for a slight delay leaving the airport. Returning the car went very smoothly and was simple, Northbound really helped my our vacation as stress free as they could.
Sean rented a vehicle in May 2018
Submitted 09. Jun 2018
Outstanding!
Everything went fine with rental. The car had a few dings/dents as to be expected for a rental car in Iceland. However, the interior was clean and no engine issues. Pick-up from airport was a little confusing, as there are rental places in the airport, an outside rental shuttle area, but Orange picks you up in the airport and then drives you to the rental place. Pick up and drop off were no problem. Good price for the car through the website.
Tristan rented a vehicle in May 2018
Submitted 03. Jun 2018
Outstanding!
Clara was extremely helpful and a total delight
Terrence rented a vehicle in May 2018
Submitted 01. Jun 2018
Excellent
Great! Everyone was very friendly and helpful. The rental agreement was clearly explained and went smoothly. Car was clean and comfortable. The only issue I had was the oil light came on awhile after leaving the rental agency, after finding a phone to use they said not to worry- everything had been taken care of they just didn’t have the computer to reset the light. I wish I had known this before leaving because finding a phone since I do not have an international plan was a bit of a pain!
Freya rented a vehicle in May 2018
Submitted 06. Jun 2018
Outstanding!
I was very happy with Northbound's service and Orange Car Rental, and would use them again on future trips to Iceland. Northbound's pricing was competitive and booking online was very easy. Transfer to/from the airport was smooth, and pickup/drop-off of the vehicle at the rental facility was easy as well. The Suzuki Vitara was a nice vehicle for my wife and I. We experienced no problems with the car, and it easily handled all of the mountain roads we drove it on. The vehicle had some superficial surface damage when we picked up the car, but the office reassured me that they had a full accounting of any such damage and would not be mistakenly attributed to us upon return. When we returned the car, they did a quick inspection on and sent us on our way. Overall, the entire experience was great.
Jeffrey rented a vehicle in May 2018
Submitted 31. May 2018
Outstanding!
The Vitara was great for our 4-person trip around the Ring Road over 9 days. We had just enough space for 1 large and 2 small suitcases in the trunk and everyone was able to sit comfortably. We felt safe on both paved and gravel roads. Orange Car Rental were super easy to work with and very friendly. Would definitely rent a car with Orange Rental through Northbound again!
Ginni rented a vehicle in May 2018
Submitted 30. May 2018
My transmission went after 5 or 6 days. So no I didn't like it very much. However, Clara's customer service was incredible, and I was happy with the resolution, just disappointed with the time lost to the breakdown.
Robin rented a vehicle in May 2018
Submitted 25. May 2018
Outstanding!
Very satisfied, great service, great car, thank you so much!
Gustavo rented a vehicle in May 2018
Submitted 28. May 2018
Excellent
Perfect service and very friendly people.
Lukáš rented a vehicle in May 2018
Submitted 25. May 2018
Good
The people of the office was fine. It was not clear to see wit hwe rent with orange or another company. The check in was a bit long because it has taken some time to treat other custumers befroe us. Also the person was not aware than GPS was included in location. I should go online in my Northbound account in live to proove it... The check out was ok. The transit to airport were good too. The car itself was good in good eather condition but could be dangerous with wind and rain (even with low speed) so maybe tires could be changed.
Thierry rented a vehicle in May 2018
Submitted 30. Jun 2018
Good
I don't have a credit card, only a debit card, so was forced to get the full insurance package which set me back several hundred dollars, which i was not planning on spending right away. I hoped it would be a deposit and if I didn't hurt the car, I might be able to get that money back at the end of the trip but that wasn't the case. Other than that though, the car ran well and was very clean and gas efficient, and the after-hours customer service through orange car was good
Anna rented a vehicle in May 2018
Submitted 17. May 2018
Outstanding!
Hi, Rental and experience was a great. If we will travel around Scandinavia a choose you again because you have great price and good advices to download before journey. Only suprise was that I needed a credit card pay for it. So I have only debit card and I had to pay next taxes. Car was amazing and it was ok that we got similar car then was wrote before journey. Thank you very much. It was our first experience with a rental car. We wish you the best Martin and Katka
Martin rented a vehicle in May 2018
Submitted 12. May 2018
Outstanding!
The service and car was very good!
Chetan rented a vehicle in May 2018
Submitted 13. Sep 2018
Outstanding!
It was just great! Very informative and polite staff.
James rented a vehicle in April 2018
Submitted 09. May 2018
Outstanding!
Quick shuttle to and from the airport. Staff spoke excellent English which helped my limited Icelandic. They were upfront with the charges and costs and provided helpful guidance towards which insurances we needed and which we didn't.
Michail rented a vehicle in April 2018
Submitted 30. Apr 2018
Excellent
Everything was good except we wasn’t aware that it only opens at 5am. Our flight was 6.30am. The website allowed me to return car at 4.30am but we only got to know we can return at 5am. So it was a bit rush for us to drop our baggage and check in at airport then head back to the car rental. Other than that everything was perfect and customer service was good.
Ching ying gwenn rented a vehicle in April 2018
Submitted 01. May 2018
Outstanding!
Free coffee, map/tourist information displayed on the wall, pick up at the airport on time, car corresponding to my request, information provided, perfect service.
Stephane rented a vehicle in April 2018

Why book through Northbound?

Best Price Guarantee

If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees

No Hidden Fees

We do not add any fees on top of your final price, what you see is what you get!

Free Cancellation

We will cancel your booking on request, no questions asked, provided there are more than 48 hours until the pickup date.

Customer Support

We deliver fast responses to your queries with a very high customer satisfaction rating

Dispute Support

Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.