Reviews for

Car Rentals in Iceland

Our experience with Northbound and Lava Car Rental was excellent. We were upgraded when we picked up the car and it performed great. As a storm came into the country, we received additional communication both from Northbound and the rental car company. Thanks for helping us have an incredible adventure in Iceland!

Hi, when i brought back the car, they told me that i had a parking ticket at thingvellir because apparently I didn’t pay the parking fee, and so i paid the ticket at your office. However, I checked my operations history of my credit card and I have paid the parking for Thingvellir, I have a proof. I would like to get a refund for the parking ticket. Thank you

Everything ok, it was a good car however the Navigationssystem was a bit throublesome.

The 2023 Volkswagen Crafter Automatic from Happy Campers we rented for our 2 week vacation in Iceland was great! It worked well for our family of 5, with 3 kids needing car seats. It accommodated all of us and our needs without any issues. The beds were more spacious than we had anticipated, cooking was adequate, and there was a lot of storage space for all of our things. Customer service at Happy Campers was excellent. Would definitely recommend and book again in the future!

MyCar upgraded our rental to a RAV4 hybrid from the smaller Corolla Cross hybrid at the same price. The car interior was spotless and the existing damage on the outside was clearly marked with helpful stickers saying "REPORTED DAMAGE". The shuttle pickup at the airport and drop off were very smooth and easy. MyCar went above and beyond by actively disputing a hefty parking infraction that was incorrectly assessed to the car (and me). I fortunately had photos with the car in the parking lot and parking payment, but many other businesses would simply apply the charge to my card and leave it to me to contest the fine in a foreign language. MyCar took it on themselves to challenge the validity of the fine and refunded the charges upon the successful challenge. I'm very grateful for their exemplary efforts in this situation.

We had to change the vehicle after one day: an error message was displayed. We were informed that this error message is a known problem with Suzuki Vitara. We lost a day by exchanging it. The replacement vehicle, a Suzuki Vitara, displayed the same error message after two days. We did not exchange the vehicle again....we would loose anothernday. Both vehicles had around 300,000 km on the clock and were therefore not in a satisfactory condition, both visually and technically. Vehicles with these defects should not be offered for rent.

Good car, good rental company. Star car rental were very professional and responsive. they answered all my questions very promptly even during the rental.

Well at first we had a problem because we do not have credit card, but only debit card. But this was our fault because these information are noted several times on the websites and emails. Finally we had to take full insurance on the car which was a little bit more expensive but not horrible (about 120 euro per person). The staff was tell us some basic information about the car and what is inside and where we can find it. Nobody tell us information about the water tank and also the cooker which we found it afterward in some instructions video which we recieved to the email. But this was a little bit complication during first day because we lost some time for found it. Also we had a punch and nobody tell us where we can find tools for change the tyre. This was also a little bit complication for us but in the car there was service manual so hopefully we found these information in that. During the travelling we tried several times calling to the telephone number +354 519 4141. Nobody was answered to us which i rate as horrible because if a cutomer needs help or have some question it is really hard to phone to company Lava car. In the end I evaluate this company good, because as we had a punch nobody wants any extra charge for that. The company is great and I recomended to customers.

It was great. Clean, everything worked properly and did the job with no issues.

Car was in good condition and cleaned. It was perfect size for us as advertised. Once picked up from airport everything was smooth. We had difficulty finding pick up zone from airport. Called back and forth three times for instructions until finally finding pick up zone.

Rental was very smooth process. No issues at all. I would suggest that staff be very clear with tourists about the presence of speed cameras and traffic cameras. Not for them to look to evade them, but rather that in Iceland the posted rule or speed is the maximum speed without question, not a maximum speed that has a 10-15 mph gray area that you can still drive in. This was not explained. I think the hard limits are great, just wish I knew it on day one, not day four. It would have saved a lot of anxiety. Otherwise a top rate rental experience.

Perfect car for my trip

The vehicle pick up and return processes were very smooth. Staff are helpful and friendly. Shuttle service is very good.

Northbound rendered us a professional service. We are satiafied and can highly recommend them

Our experience was good. We had some minor issues but overall, our experience was satisfactory. The camper van came with all amenities listed. We had no issues with the van itself. Even though it was an older model it ran smoothly. I would suggest you check all the supplies before leaving the lot. For example, our electric cooler never worked, so we lost some (expensive) groceries. The plug was registering voltage but the cooler itself never turned on. The zipper of one of our sleeping bags was broken. The stove was also causing some issues in that the flint wouldn't work sometimes, and it would take forever to get the stove to light. Maybe purchasing an emergency lighter would have been useful. Lastly, they have a discount fob you can use at the gas stations, however, upon returning to KEF not a SINGLE gas station would accept the discount fob (we went to three different ones before giving up as we had to catch our return flight). They explained that in order to use the card machine where the fob worked, we needed to have a local bank card/credit card. For some reason they also could not override this from the inside cashiers. They kept saying the cashiers were not connected to the pay stations at the pumps. For some reason there are two pay stations, one for locals and one for foreign payment methods. We did not have this issue when we filled up outside the metro area.

Easy pickup from airport Staff acted fast and we had our vehicle within a few minutes. The few existing dents on the car was written in the contract, so we had nothing to worry about. Car was clean and tank was filled. The car was smooth to drive Except sometimes the Lane assist failed and pulled os to the Middle of the road. It was better ro drive without it. The usb port didnt work to connect our phone to the media system, but they have no way of knowing this unless customers tell them. I mentioned this upon returning the vehicle and they took it seriously and would fix it for next costumer. Easy return of car and transportation to the airport again. Would definition book Again.

The car was excellent and we had a free upgrade to a Renault Express.

The camper was great! The staff at Star Care Rental was really friendly and helpful!

I really appreciated your services. My girlfriend and I found your website extremely easy to navigate through which took so much stress of our shoulders. All of the filters are extremely helpful and when we go back to Iceland, we would definitely go through you guys!