Reviews for
Icerental 4x4 in Iceland

1841 Reviews
8.52

About

IceRental 4x4, a reputable car rental service in Iceland, is recognized for its superior vehicles and exceptional customer service. Their diverse fleet ensures a comfortable and reliable journey across Iceland's unique terrains. Northbound customers have lauded their efficient pick-up process, well-maintained vehicles, and the value for money they offer.

By choosing IceRental 4x4 through Northbound, you're opting for a seamless, reliable, and enjoyable Icelandic adventure.

Reviews

8.52
1841 total reviews
Very Good
5-Star
67%
4-Star
23%
3-Star
6%
2-Star
3%
1-Star
1%
Staff
8.4
Value
8.1
Cleanliness
8.9
Pickup
7.8
Dropoff
9
Condition
8

1729 reviews for Icerental 4x4

Verified reviews from our customers that rented a car from Icerental 4x4

Submitted 29. Aug 2021
Good
It's a quite basic car inside and under the hood, but it was a reasonable price so it was fair value for money. The engine is underpowered but, given the low speed limits in Iceland, it was only tested on hills so we just changed down a gear or two and it was fine. The car was very clean, and had an excellent spare tyre which we had to put to good use so were very grateful for. There wasn't anyone to meet us at the airport, so we had to call for our ride which was a little frustrating at the time, but the return process and subsequent transport to the airport were very speedy by contrast.
Katherine rented a vehicle in August 2021
Submitted 20. Aug 2021
Excellent
The car was great for our needs! We chose the cheapest four-seater we could find because we didn’t need luxury and this definitely did the job. Service was very friendly once we arrived at the office, but we did wait quite a while (30 min) at the airport for the shuttle (although I’m not sure if that was because we didn’t know what to look for at first). Thanks for a lovely rental experience!
Emily rented a vehicle in August 2021
Submitted 30. Aug 2021
Excellent
Our camperized Suzuki Jimny performed very well through many km of rocky uneven f-roads. The car had about 80k km on its back and the tires were near the end of their life, but we managed to do everything we had to. Not a powerful car but can get you everywhere! The assistance, both at northbound that at Icerental 4x4, was ready and nice. I definitely recommend you this company if you want to save a big bunch of money!
Maurizio rented a vehicle in August 2021
Submitted 23. Aug 2021
Outstanding!
Service was really great!
Jessie rented a vehicle in August 2021
Submitted 28. Aug 2021
Outstanding!
Everything went well. We had a great off-road experience. The Suzuki Jimny is a great little Jeep. Good service at Northbound
Felix rented a vehicle in August 2021
Submitted 24. Aug 2021
While the price was good, we were quite disappointed by the customer service we received. Despite booking well ahead of time through Northbound and arriving with all the instructed voucher numbers and documentation printed out, Icerental 4x4 had no record of our reservation. They gave our group a very hard time about fulfilling the reservation, and we arrived prior to Northbound's opening hours so no one was available to confirm our reservation or help. Eventually Icerental 4x4 did honor the reservation, for which we were grateful. When we left the parking lot, our car had a squeaking sound in the wheel that got progressively worse as we drove along the ring road. When we called for a mechanic, Icerental quickly responded with a traveling mechanic which was great. Unfortunately though, Icerental expected US to pay for the mechanic even though the problem existed before picking up the car. Would not rent from them again.
Elizabeth rented a vehicle in August 2021
Submitted 24. Aug 2021
Outstanding!
It was cheap, made fancy noises when driving faster than 50 km/h, had many scratches. Exactly what we paid for, a reliable cheap car.
Simon rented a vehicle in August 2021
Submitted 02. Sep 2021
Excellent
This car got us where we needed to go. It was roomy for 4. It didn’t have cruise control. Headlight and tail light went out during our 21 day rental. Bonus was the unlimited hot spot. Check in and check out was easy. I would rent here again.
Trish rented a vehicle in August 2021
Submitted 21. Aug 2021
Outstanding!
It was a great car in good condition. The James baroud tent was great. Also was the kitchen kit. The actual rental company had good service and we had no problems with them.
Yoseph rented a vehicle in August 2021
Submitted 19. Aug 2021
Outstanding!
This was my second time renting from this company and I will be giving you my business again! Everything always goes so smoothly, and the customer service is great! Thank you :)
Leyla rented a vehicle in August 2021
Submitted 15. Aug 2021
Outstanding!
Yes so much. The car was good and comfortable. And the service of northbound was great !!!!
Maria carmen rented a vehicle in August 2021
Submitted 10. Aug 2021
Outstanding!
We were upgraded to an 2018. It was comfortable but the engine had no pickup- meaning, it struggled to get up hills. It was a bit smaller than our original rental. Overall, customer support before the trip was excellent. I had to adjust the day and time of our pickup, and it was handled very smoothly.
Jennifer rented a vehicle in August 2021
Submitted 16. Sep 2021
Outstanding!
Great car, no problems. I booked often Icerental 4x4 and it was always a good experience. Kind staff.
Gabriela rented a vehicle in July 2021
Submitted 15. Aug 2021
Outstanding!
All good, a value car that proved reliable and big enough for what we needed. Being able to rent extra camping things was rely helpful. The kitchen kit was brilliant with everything we needed. Easy pick up and drop off.
Hazel rented a vehicle in July 2021
Submitted 06. Aug 2021
Good
Very well. We lost license plate, although I cannot be sure whether the plate was fastened tightly before the journey.
Yan rented a vehicle in July 2021
Submitted 05. Aug 2021
Outstanding!
Overall I really liked working with them. They were straight forward and helpful.
Steve rented a vehicle in July 2021
Submitted 24. Jul 2021
Would not recommend this company for your travels! The cars were not reliable! The clutch went out after about 4 hours and they tried to say it was a new clutch and we burned it out! Thank goodness my son-n-law knows a lot about cars and we did not pay for that. We also had trouble with another car so we spent a lot of down time waiting for the cars to be fixed! There has to be a better company to rent from then this one!
Judy rented a vehicle in July 2021
Submitted 27. Jul 2021
Excellent
Had no issues whatsoever. Transport to/from the airport was seamless, the car was as described (though did have malfunction in the air conditioning), no issues with price or returning the car. Overall a positive experience.
Kael rented a vehicle in July 2021
Submitted 22. Jul 2021
Outstanding!
When in Iceland having a proper mean of transportation is a must. Since we wanted to really explore the island and extent our experience beyond the basic routine covered by majority of travel guides, we decided to take a 4x4 with roof tent option. It was an excellent choice. We had no issues with the car which was perfectly prepared for us by the good people from Icerental 4x4
Adrian rented a vehicle in July 2021
Submitted 27. Jul 2021
Outstanding!
Icerental 4x4 and Northbound were perfect for our 14-day car rental. Icerental 4x4 was quick to pick us up from the airport, as well as to respond to our pre-trip questions. The Suzuki Grand Vitara was great and got us through lots of adventures around Iceland, including into the Highlands. Great vehicle and service all around, very happy.
Alissa rented a vehicle in July 2021
Submitted 26. Jul 2021
Outstanding!
Great rental experience. We had some questions about extra equipment offered already before arriving in Iceland, and the call was very helpful in deciding what to pack with us. We were able to basically get everything extra with our car that we required for camping including the table, chairs and cooking equipment. The car was great - just what we needed for the ultimate Icelandic camping experience. The car tent was also great and super convenient to set up. The staff showed us everything - how to set it up and all. They also explained everything regarding toll routes and parking and forbidden routes. We decided to get extra insurance on the spot and I cannot stress enough that it's a good idea to get it. We had a scratch on the car from a little accident on the camping ground, and the staff were very understanding and explained everything regarding what insurance covers etc. Overall, super service and a great car and would definitely rent from this place again.
Triinu rented a vehicle in July 2021
Submitted 24. Apr 2021
Outstanding!
Didier rented a vehicle in July 2021
Submitted 19. Jul 2021
Fine
The initial pick up was a mess. No one was there to shuttle us upon arrival despite clearly communicating our time of arrival. I had to turn on my cell roaming to call the shuttle driver, and he took his sweet time getting there. When he did get to the airport, about 5 other groups needed transport so he only took the drivers to the rental place. I had to go back to the airport to pick up my companion. The car itself, however, was in decent shape, and we completed the ring road without any problems.
Matt allen rented a vehicle in July 2021
Submitted 27. Jul 2021
Excellent
I was very satisfied with your outfit. The personnel were very knowledgeable and pleasant to deal with. The car however was not exactly what I expected. It looked worn and beat, and frankly I didn’t think it would make it around The Ring Road. But, it did, and so I was satisfied. Unfortunately I had an attack of kidney stones that forced me to cut my visit short and return home ten days early. That resulted of course in returning my rental to you early and the loss of ten days of use of the vehicle. Quite an expense for me. Up to the time of my kidney stone attack I had a great time accompanied by great weather. Thanks Rick
Richard rented a vehicle in July 2021
Submitted 19. Jul 2021
Outstanding!
Nice, small, easy to park and operate. But because of the short wheel base and width you need to be careful when driving a highway and on a windy day. Great little car but next time I might go bigger.
Glenn rented a vehicle in July 2021

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