Reviews for

Icerental 4x4 in Iceland

The suzuki was perfect for what we were looking for. It gave us the ability to go places most camper vans could not and also have the option to stay at a campsite. The rooftop tent on a car that small and already topheavy does catch quite a bit of wind but that is to be expected.

Very nice experience despite the wether a little bit wet during the trip but non regrets for choosing icerental 4x4

BEST SERVICE

The service we got from Icerental 4x4 was great. They were fast, professional and friendly. However, the car we got had issues with the windscreen wipers. It had contact issues, so it did not really work. It was quite dangerous in rainy situations, which is quite common in Iceland. Also the door open lamp was on even we closed all the doors really carefully. It was really a problem, since I could not turn on the alarm until the car "thought" there were doors open. And it was really bad when I could not OPEN the car, because the car "thought" the doors were already open. I had to use the key at the driver's side and it was just pure luck we managed to open all the doors. The check engine lamp was on, which did not cause any trouble, it just annoyed me, and I had to call them to make sure it was OK. Again, they were quick and helpful. The car was not the most expensive to rent, but still, I paid quite a good amount of money and I got a fairly bad car. Please maintain the cars!

We loved it! Named it Jimmy. Good sturdy practical car just right for our needs.

My first impressions weren’t great. I was met by a gruff staff member at the airport who told us that there wasn’t enough space in the van transferring us to the office so I had to leave my husband behind. This caused a level of anxiety in case it would be difficult to find each other again once I got the car. After arriving at the office there were two young chaps booking people in at a rate that was torturous. I waited, in line, for 45 minutes despite only having about 5 people in front of me, before so was finally sat down. The hard-sell crap was distasteful though by this point I shot so many daggers at your staff they didn’t bother trying to sell anything to me. Still, I upgraded the insurance as I’ve done my research before arriving. There was a problem with the Jimny so we were “upgraded” to a Suzuki Vitara. The car made very unhealthy noises the whole four days we had it, it had all sorts of warning lights on and generally speaking it felt like it was dying on us. The drop off experience was what it should have been. Quick, to the point, and didn’t have to wait around to be taken to the airport. Shame that we had to start our anniversary trip with being so incredibly frustrated at your offices.

First of all - thumbs up for Icerental 4x4! From the beginning when I contacted staff from the airport, to the end of our trip - service was excellent. Guys at the rental were helpful, giving out good advice and at the same time friendly. Keep it up! I will for sure recommend it to any of my friends travelling to Iceland :)

Quick, efficient and reliable service... all you need to travel quietly.

Overall good service. Probably more personal needed to coupe with customers in a better way. Vehicle is pretty old. Very cheep.