Reviews for
Lotus Car Rental in Iceland

819 Reviews
9.2

About

Lotus Car Rental, a local, family-owned Icelandic company, offers a wide range of reliable vehicles. Known for their five-star customer service, they ensure a memorable trip for tourists. Booking Lotus through Northbound guarantees a seamless process, best prices, and excellent local customer support. With Northbound, you're not just renting a car, you're gaining a partner committed to making your Icelandic adventure unforgettable.

Reviews

9.2
819 total reviews
Excellent
5-Star
85%
4-Star
13%
3-Star
1%
2-Star
0%
1-Star
0%
Staff
9.3
Value
8.8
Cleanliness
9.4
Pickup
9.2
Dropoff
9.5
Condition
9

786 reviews for Lotus Car Rental

Verified reviews from our customers that rented a car from Lotus Car Rental

Submitted 07. Nov 2018
Good
When we checked-in, we actually got a Kia 7 seater instead of the Nissan X-Trail. Lotus Car Rental was very fast and the service was fine, but when we were underway, we realized that the gas wasn't full and the windshield wipers were dangerously poor. The car didn't have as much trunk space as was guaranteed by the Nissan X-Trail description so that was a small annoyance. We also found some trash and broken glass on the car floor which was concerning. However, the heated seats and steering wheel were much appreciated and the car was great to drive in clear weather. I have no complaints with Northbound as a booking service and any gripes I have are with Lotus Car Rental for not fully checking the gas, car accessories, and cleanliness.
Cherish rented a vehicle in November 2018
Submitted 06. Nov 2018
Outstanding!
Excellent!!! No problems at all. I highly recommend
Nikola rented a vehicle in November 2018
Submitted 01. Nov 2018
Excellent
Lotus Car Rental was great. New and clean car. Staff was very Friendly. Everything there went smooth and quick both pickup and return. Only down side was the shuttle bus. After about a 10 minute wait the bus came and got very full, even a few people had to wait for the next bus. Then the bus driver could have announced the stops with also naming the car rental stops. Stop 1 and 2 were really the same stop. And it was not peak hour at the airport. When I returned my car I walked calmly for less than 5 minutes to the terminal. I will prefer it next time when I'll get a car as the bus was just uncomfortable and confusing, So the bus drive gets 1 star but Lotus Cars get 5 Stars.
Kolbrun rented a vehicle in October 2018
Submitted 30. Oct 2018
Outstanding!
I will definitely choose Lotus Car next time when I will come back to Iceland. Also I will truly recommend "northbound" to all my friends. Everything was great - friendly service, Kia Soul ❤ and efficient customer service system!
Olimpia rented a vehicle in October 2018
Submitted 29. Oct 2018
Outstanding!
Brilliant! Both checking in and out were great. Compared to Icelandic bars and restaurants where service was rude at best, your employees were amazing. Thank you.
Ian rented a vehicle in October 2018
Submitted 24. Oct 2018
Outstanding!
Good and quick service! Perfect!
Sacha rented a vehicle in October 2018
Submitted 04. Oct 2018
Outstanding!
It was simply awesome. Car was in good condition when I received it. Make sure to get the Platinum Insurance Coverage as it only costs a little more but it saves you so much trouble if your car get damaged. Definitely will rent from Lotus Car Rental again when I'm back!
Jia jun rented a vehicle in September 2018
Submitted 02. Oct 2018
Good
We rented a 2017 Toyota Land Cruiser, but were given a Mitsubishi Pajero. It was a pretty tight fit with six adults and luggage, but we made it work. Other than that, everything was fine.
Frank rented a vehicle in September 2018
Submitted 27. Sep 2018
Outstanding!
Everything went how it should go and the check out guys have great jokes
Charles rented a vehicle in September 2018
Submitted 25. Sep 2018
Outstanding!
We booked our car through Northbound. It is very convenient and the rent has included part of insurance. We recommend people to use Northbound for your Iceland travel.
Jian rented a vehicle in September 2018
Submitted 21. Sep 2018
Outstanding!
Lotus car rental was the perfect choice for car rental in Iceland for me. The car was in perfect condition and ran well. I was super impressed with the agent at the airport. He was so helpful in giving me instruction on the car, as well as travel tips for Iceland!
Janet rented a vehicle in September 2018
Submitted 14. Sep 2018
Outstanding!
We liked it very much. Just the right car for us.
Edna rented a vehicle in September 2018
Submitted 14. Sep 2018
Outstanding!
Lotus car was great. Good service and helpful people.
Marcia rented a vehicle in September 2018
Submitted 05. Sep 2018
Outstanding!
It was a great experience from picking up to dropping off the vehicle. I was referred to by a friend after he found the best car rental prices through the website. I would use them every time I go to Iceland again.
Wilfredo rented a vehicle in August 2018
Submitted 11. Sep 2018
Outstanding!
Good experience and would choose Lotus again.
Catherine rented a vehicle in August 2018
Submitted 05. Sep 2018
Good
We didn't get the Clio, butikker the Polo. Ok car.
Knut rented a vehicle in August 2018
Submitted 17. Sep 2018
Excellent
Overall our experience was very positive. We did have an issue with the size of the vehicle, we could have used a larger one as there were six (6) of us.
Ian rented a vehicle in August 2018
Submitted 31. Aug 2018
Outstanding!
We had an excellent experience with the car. The pick-up and drop-off were fast and efficient and the location very convenient. The cherry on top was when the attendant Alex offered to take me back to our hotel, 5km away and late at night, in order to save me the taxi fare. Thanks again! David
David rented a vehicle in August 2018
Submitted 11. Sep 2018
Outstanding!
We looked at several rental companies prior to our 2 week vacation driving the ring road in Iceland. We were happy with our decision to use this company and very very happy with our SUV choice (Dacia Duster). It handled well on all surfaces and was excellent on gas consumption (we figured around 40 MPG). It was convenient to get the car as it was an easy walk from the airport. For our second week we had 3 adults with luggage and large backpacks. It was tight yet doable. I would highly recommend this company and car for cost, convenience and car performance.
Linda rented a vehicle in August 2018
Submitted 12. Aug 2018
Outstanding!
We had such an easy and amazing rental experience with Northbound. We reserved through Northbound, who forwarded the reservation to Lotus car rental company. Overall everything was great and we were very satisfied! Would rent from them again!
Brittany rented a vehicle in August 2018
Submitted 06. Aug 2018
Outstanding!
We have to modify our booking many times because we finally were 4 instead of 5 and they demonstrated high flexibility in every modification. Special thanks to Liam for your support and fast answers.
David rented a vehicle in July 2018
Submitted 23. Jul 2018
Outstanding!
Great experience with this company. Quick, on time, and easy to work with. Would recommend to friends.
Carl rented a vehicle in July 2018
Submitted 13. Jul 2018
Outstanding!
So far everything went well. I have not checked my CC statement yet. Hope there are no surprises :).
Swati rented a vehicle in July 2018
Submitted 26. Jun 2018
Outstanding!
Excellent experience with Lotus. Staff was helpful (thanks, Michal) and car was perfect. Especially useful was the wifi gadget that plugs into the cigarette lighter. Thanks for that.
Harry rented a vehicle in June 2018
Submitted 02. Jul 2018
Outstanding!
Everything was just Perfect
Oriol rented a vehicle in June 2018

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