Reviews for
GO Car Rental in Iceland

416 Reviews
9.14

About

Go Car Rental Iceland, a locally-owned enterprise, offers travelers a unique way to discover Iceland's awe-inspiring landscapes. Their commitment to customer satisfaction is evident in the numerous positive reviews. Renters appreciate the company's comprehensive insurance, round-the-clock emergency assistance, and the convenience of hassle-free cancellations. The company's diverse fleet of vehicles caters to every need, ensuring a comfortable and memorable journey.

When you book your Go Car Rental through Northbound, you're choosing a provider that values quality service and customer satisfaction, making your Icelandic adventure a truly unforgettable experience.

Reviews

9.14
416 total reviews
Excellent
5-Star
80%
4-Star
17%
3-Star
3%
2-Star
0%
1-Star
0%
Staff
8.8
Value
8.6
Cleanliness
9.5
Pickup
8.3
Dropoff
9.1
Condition
9

404 reviews for GO Car Rental

Verified reviews from our customers that rented a car from GO Car Rental

Submitted 19. Sep 2018
Outstanding!
Very good. Easy pickup and drop off. We were late getting to the rental agent after landing, and he was still there waiting as promised. The drop off could not be easier. Just leave the car and walk away.
Shelly rented a vehicle in September 2018
Submitted 14. Sep 2018
Good
The Skoda Octavia diesel was excellent- very comfortable, powerful and with adequate room for five with luggage for two week journey around the ring road. The GPS unit that I rented was an old Garmin unit that ceased working on day one of our journey. I suspect that it might have been a blown fuse in the power cord or a blown fuse in the cigarette lighter; in any case I refused to pay for it and was refunded the expense after some back and forth emails with Go Car Rental . I had to purchase an Icelandic SIM Card for 38 Euros and used this with Google Maps instead. Recommend that you replace old Garmin GPSs with built in GPS in your rental cars. Also the mobile WiFi unit was a disappointment- it was unreliable and did not work for most of the journey. I also refused to pay for this and was refunded for the expense. I was impressed by a member of your staff- Teitur- he picked us up on time at our Air B&B in Reykjavik and he was very polite and responsive to my concerns with regard to the unserviceable GPS and mobile wifi units.
Robert rented a vehicle in September 2018
Submitted 11. Sep 2018
Good
Very good experience. Got picked up at the airport by GO Car Rental to my actual car. Everything was convenient, form pickup to drop off. Everything went the way it was suppose to.
Diem rented a vehicle in September 2018
Submitted 28. Aug 2018
Good
We were very satisfied with the car.Good service.We recommend that the representative of the company meets the clients at the exit,where all passengers come out, with the name of the client, written on a sign.It would be nice that this person has some kind of recognition sign on his clothes,like an emblem for example.We had a little problem when we returned the car.There was not place to park it .May be the company can do something about it in the future.We still mean, that we can recommend your company to other people.Good car,good service and acceptable prices.
Vasil rented a vehicle in August 2018
Submitted 24. Aug 2018
Good
We had a reasonable experience with Go Car Rental and Northbound, the only issue we ran into happened because we arrived later at the airport than we thought: it was quite complicated to get in touch with the rental agency and coordinate a pickup at the terminal. Go Car Rental's phone system was difficult to get through, and we had to call twice in order to get them to send a rep to pick us up (for this, I've deducted half a star). The other half star I am deducting because the extra insurance packages offered were quite expensive considering the base cost of the rental was already quite pricey.
Christopher rented a vehicle in August 2018
Submitted 27. Aug 2018
Outstanding!
Very good overall experience
Stefan rented a vehicle in August 2018
Submitted 08. Sep 2018
Outstanding!
The vehicle was newer than expected, that was plus. The wifi add-on was great for our planning, navigation and other needs. The team responded to emails, contacted us by phone at the airport when we got a little turned around and gave explicit directions when I got confused about the drop off. Very happy with the whole experience. I think for the money and what I needed it was cheaper than companies right at the terminal. Also, the insurance package information was more clear.
John rented a vehicle in August 2018
Submitted 13. Aug 2018
Outstanding!
Loved working with Go Car rental. Someone from their team picked us up early from the airport and gave us some much needed advice since it was our first time in Iceland and was extremely helpful. Would highly recommend renting from them!
Ashley rented a vehicle in August 2018
Submitted 28. Aug 2018
Outstanding!
Ce véhicule nous a parfaitement convenu pour faire le tour du pays avec nos deux enfants. Le coffre est très grand pour un véhicule de cette catégorie. La consommation très raisonnable. Rapport qualité-prix donc très bon. Nous sommes très satisfaits.
François rented a vehicle in July 2018
Submitted 17. Aug 2018
Outstanding!
Very good experience. We appreciated the good welcome at the airport. The car met our expectations. Great idea to rent camping equipment at the same time as the car.
Patrick rented a vehicle in July 2018
Submitted 07. Aug 2018
Outstanding!
Very good! But I concern about request nothing has any problem without check after return your car.
Kenji rented a vehicle in July 2018
Submitted 16. Aug 2018
Outstanding!
Excellent service, great car. A representative waited for us at the airport and guided us to our car which was a brand new Skoda Octavia. It had lots of space we brought for a family of four. Everything went really smooth. Highly recommended!
Rick rented a vehicle in July 2018
Submitted 08. Aug 2018
Outstanding!
Loved it! There was someone waiting for us at the airport. Quick and painless paperwork and drop off. And the car was perfect for Icelandic roads!
Robert rented a vehicle in July 2018
Submitted 24. Jul 2018
Good
It was a little bit chaotic to get the car since the agent was a bit overwhelmed by having two different customers to accommodate at the same time. She almost gave us the wrong car, and did not instruct us how and where to return the car before we asked. The car was fine, cute and quite comfortable. Once we understood the system, we had no problem returning the car. Overall, our experience was positive.
Marek rented a vehicle in July 2018
Submitted 30. Jul 2018
Good
construction or repair in Iceland. Go Car told us it was the only Jimny in their fleet with new tires. The windshield wipers were worn, but we were lucky to have only two half-days of rain. Go Car should recognize that tourists require good wipers to appreciate the scenery. The Go Car representative was late in greeting us at the airport, a minor comment. I encountered a couple of service stations that would not accept my credit card, so I used N1 service stations and cards. At the end and as expected, I gave away an unused 5,000 ISK N1 card which I had been holding as a contingency. Perhaps your firm can help solve the problem of unused N1 cards. In conclusion, the Jimny performed admirably over twelve days of driving around the island, including the Westfjords and Westland. It was a bit cramped for driving, but I wanted to economize. Thank you for a good job.We carried two suitcases, a wheelchair for my wife, and assorted small bags. Liam Davies helped us size the vehicle with precise measurements to the cm. so that everything fit. Liam also got us a vehicle with new tough tires, very necessary for some of the roads under
Peter rented a vehicle in July 2018
Submitted 13. Aug 2018
Excellent
It was great that driver was wainting us on arrival. But we were disapointed that we were not informed that I will need to have a debit card with 2500€ limit. (I didn't had such so I had to pay more expensive insurence)
Juraj rented a vehicle in July 2018
Submitted 26. Jul 2018
Outstanding!
Good. Staff was very responsive to an issue encountered on the road. Very pleased.
Jun rented a vehicle in July 2018
Submitted 25. Jul 2018
Excellent
Very good first time experience with Go car rental. We were met at the airport and went through the paperwork & all the checks with the representative, it was much quicker & more efficient than our experience with alternative car rental companies in Iceland.
Maria rented a vehicle in July 2018
Submitted 23. Jul 2018
Outstanding!
Very uncomplicated and familiar. I would recommand northbound to my friends if they go to iceland.
Michael rented a vehicle in July 2018
Submitted 17. Jul 2018
Excellent
Solid experience renting from Go Car Rental through Northbound. We ended up with a Hyundai instead of the Subaru but it worked out just fine, fit all 4 of our large suitcases in the back and sat 4 comfortably, good solid car with good gas mileage, got us everywhere we needed to go. Price was very competitive, a little no frills with pickup and drop off versus the big car rental agencies, but worked out fine and probably helps to keep the price low so no complaints here. We had no issues. I would recommend and rent from them again.
Ellen rented a vehicle in July 2018
Submitted 09. Jul 2018
Outstanding!
I had a great experience with Go Car Rental. The car was in really good condition and the accommodation drop off was really helpful. The only issue was that it was quite complicated to put the car into reverse so it would’ve been helpful to be given instruction on that before being left with the car.
Eliza rented a vehicle in July 2018
Submitted 14. Jul 2018
Outstanding!
Very good! Pick up and drop off procedures were clear. When we had questions, the crews were friendly.
Andrea rented a vehicle in July 2018
Submitted 22. Jul 2018
Good
We had a good experience with the car. Only thing that we found that could have been checked by you are the wipers. they were not effective, and hence, when we were driving for 9 days, we had kind of a hard time to keep the windscreen dn back windshield clean, as the wipers were worn out and not good in cleaning. Hope you can keep that checked for the other customers. Kanaga
Kanaga rented a vehicle in July 2018
Submitted 20. Jul 2018
Good
Their sign at the arrival was hardly readable so I missed the guy from GO car the first time. But when I phoned them he came back quickly and was really Kind. He explained everything about the rental agreement very weil.
Franziska rented a vehicle in July 2018
Submitted 18. Jul 2018
Outstanding!
We had a great experience renting a Subaru XV from GO Car Rental. The pickup and dropoff process was as smooth as possible, and the car itself was new, clean, and drove great. Highly recommend this company!
Stacey rented a vehicle in June 2018

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