Reviews for
GO Car Rental in Iceland

434 Reviews
9.12

About

Go Car Rental Iceland, a locally-owned enterprise, offers travelers a unique way to discover Iceland's awe-inspiring landscapes. Their commitment to customer satisfaction is evident in the numerous positive reviews. Renters appreciate the company's comprehensive insurance, round-the-clock emergency assistance, and the convenience of hassle-free cancellations. The company's diverse fleet of vehicles caters to every need, ensuring a comfortable and memorable journey.

When you book your Go Car Rental through Northbound, you're choosing a provider that values quality service and customer satisfaction, making your Icelandic adventure a truly unforgettable experience.

Reviews

9.12
434 total reviews
Excellent
5-Star
79%
4-Star
18%
3-Star
3%
2-Star
0%
1-Star
0%
Staff
8.6
Value
8.2
Cleanliness
9.5
Pickup
7
Dropoff
8.9
Condition
9.3

416 reviews for GO Car Rental

Verified reviews from our customers that rented a car from GO Car Rental

Submitted 04. Jun 2023
Outstanding!
Hi As it was a new car, once it had done a few kms, it was good. Liked the fact it was a hybrid, as saved a little bit on fuel expense. The office staff were helpful and really appreciated the tip about holding onto the doors. We had not heard of wind buckling doors elsewhere. I may have missed it, but I could not find an email confirmation from Northbound after booking the car. And then was slightly confused, between 'Go' and Northbound and wondered if I had actually booked 2 cars from 2 separate companies, before the email arrived in the 1-2 weeks before our arrival.
Lyndel rented a vehicle in May 2023
Submitted 03. Jun 2023
Good
We rented a GPS. It looked quite old and stopped working when we drove about 15 km from the rental office at the airport. We had to drive back to the rental office to return the defective GPS and get another one that worked. The staff at the rental office had another GPS but was reluctant to give it to us offering a Wi-Fi connection instead. We insisted getting a GPS which we had paid for. He finally gave us the other GPS but never apologized to us for the inconvenience and waste of time we had to experience.
Hyemyoung rented a vehicle in May 2023
Submitted 31. May 2023
Outstanding!
We had 7 adults and this van was perfect for all of us and our luggage. The vehicle had high mileage so it has been used by many happy travelers. There are a few things that should be fixed such as: backup camera, aux charger in front, and the front windows should be cleaned to ensure proper operation (I think the last renter must have gone through a sand storm as they were slow to operate as there was much sand in the tracks).
Gregory rented a vehicle in May 2023
Submitted 31. May 2023
Outstanding!
The car was perfect for our tour. We could manage any open street on the island without any problem. I guess only for F-roads you need a bigger 4WD .
Florian rented a vehicle in May 2023
Submitted 05. Jun 2023
Good
Pickup was great. Car was great. Dropoff was a disaster. I needed to drop the car at 5:30am. The office was closed. There was no place to park and no instructions on the door. Your call center was closed. My international departure was fast approaching and I didn't know what to do with the car or the keys. Two other customers in the same predicament pulled up while I was trying to figure out what to do. Eventually, your agent arrived at 6am, took the keys and bid me a good journey. It soured my impression of your service. To say I felt disappointed is mild.
William rented a vehicle in May 2023
Submitted 21. May 2023
Outstanding!
I didn’t as it was a Renault captur
Richard rented a vehicle in May 2023
Submitted 20. May 2023
Excellent
It was a good car. Now I kinda wish I would have gotten a land rover, but next time!
Richard rented a vehicle in May 2023
Submitted 21. May 2023
Outstanding!
I didn't get 2022 Subaru XV Automatic, I got Mitsubishi Eclipse PHEV. But it was no issue about it, it was brand new car, so everything is good from my side. Staff at Go Rentals was also very good
Mantas rented a vehicle in May 2023
Submitted 07. May 2023
Good
The rental place was tip top. Great service. Highly recommend. But the car was too small. It seats seven but honestly if you have five adult people and two big bags it will not work for you. Think about it.
Aleksander rented a vehicle in April 2023
Submitted 01. May 2023
Outstanding!
The company, personel and car was exemplary
Petter rented a vehicle in April 2023
Submitted 24. Apr 2023
Outstanding!
Car was in great condition, pick up and drop of easy to find. Generally very satisfied.
Victor rented a vehicle in April 2023
Submitted 17. Apr 2023
We initially booked a car through Northbound 4 months prior to our Island visit (Key Car Rental), but 4 days before arrival the booking was changed to another car at another company (Go Rental). Arriving at Go Rental, the car (Subaru Forester) had damaged windshield wipers. As it was raining it would not be safe to drive with, but the lady at the office could not change them to new ones. Instead we were offered a Mitsubishi Eclipse "Which is a higher class car at not extra cost". I was quite disappointed when I found out, that it is in fact it is a lower class car. I told this to the lady at the office and they then tried to change the windshield wipers anyway. One hour later we could finally drive on. Returning the car 5 days later with no additional damage, I would love to have had a receipt stating this. I was told it would come by email, but after 3 days it still hasn't arrived and I hate these kind of surprises.
Rasmus rented a vehicle in April 2023
Submitted 17. Apr 2023
Outstanding!
Car was in great condition and the pick up and drop off went very smoothly. Overall great experience with northbound and GO Car rental!
Wu chuan rented a vehicle in April 2023
Submitted 03. May 2023
Very Good
It was a good car for the trip we were taking.
Kathy rented a vehicle in April 2023
Submitted 27. Apr 2023
Outstanding!
Car wasn't available but was given a Subaru Forrester instead. Forrester had good features and drove really well, however fuel economy probably wasn't the greatest. Overall was very happy with the car.
Tuan kiet rented a vehicle in April 2023
Submitted 16. Apr 2023
Great
Hello Ivar, thanks for your query. Everything was fine. We had booked a Suzuki Jimney and received a Mitsubishi Eclipse Cross. That was a very comfortable and reliable car. Thank you very much. It was a pleasure to discover your impressive homeland by that car. We treated it with care and returned it on 14 April. We absolutely must come to Iceland again, and will be very happy to rent a car from you again. Some remarks by our side. We had rent additionally a navigation system (Garmin) and a paper map. The card was not available in your office, but included in the calculation. The Garmin was not usable when using GPS coordinates as a target. On two days we had snow and ice on our car windows in the morning. Luckily we were able to borrow an ice scraper from another driver. Can you generally lay in an ice scraper into the car? Please check our comments to see if you can reduce the corresponding charges for Garmin and map? But now, thank you again. We wish you and your team a good start into spring and a successful season. Warmly, Claudia and Volker
Volker rented a vehicle in April 2023
Submitted 08. Apr 2023
Outstanding!
The rental was fantastic. Staff was friendly and helpful. Could've used a bit more signage in the terminal for location...but info desk was very helpful.
Teresa rented a vehicle in April 2023
Submitted 07. Apr 2023
Fine
We booked a 2022 model but I would say the car was definately older. It had 80,000km on the clock and had very basic equipment.
Richard rented a vehicle in March 2023
Submitted 01. Apr 2023
Outstanding!
We've received a corresponding Mitsubishi Eclipse. She was a lovely car, great for those roads and harsh weather conditions. Staff was nice, service also - we've received notifications and weather warnings along the way. Drop off easy. One thing I'd like to point out - it was a hybrid car and we had no idea how to charge the other motor. No problem with that, petrol was enough. I just wanted to let you know. Thank you 😊
Tatjana rented a vehicle in March 2023
Submitted 26. Mar 2023
Fine
Very nice
Andrea rented a vehicle in March 2023
Submitted 21. Mar 2023
Outstanding!
It actually turned out to be a Mitsubishi eclipse cross, but still really liked the car
Zachary rented a vehicle in March 2023
Submitted 22. Mar 2023
Outstanding!
Very smooth. I got the car in less than 5 minutes! Also, the car company is a 5 minute walk from the airport main terminal so you do not have to wait for the bus. Last, it took me less than 5 minutes to return the car!
Jean-paul rented a vehicle in March 2023
Submitted 11. Mar 2023
Outstanding!
The car was amazing, served a couple exploring the island just perfectly. Although it looks tiny, it is strong, handling well different kind of purposes. I would always pick this car again.
Beata rented a vehicle in March 2023
Submitted 14. Mar 2023
Excellent
The staff were very supportive when my flight was delayed due to mechanical issues with the plane and my rental was held until I arrived. The pickup at Reykjavik airport was straight forward with very friendly staff. The return at the Reykjavik location was simple and I was conveniently transported to my hotel. The service was attentive and very pleasant. I would most certainly recommend booking a vehicle via Northbound and Go Rental when traveling to Iceland.
Marc rented a vehicle in March 2023
Submitted 10. Mar 2023
Very Good
Everything went very smooth. Only it was difficult to reach the office by phone, when we had a question on the road.
Karin rented a vehicle in February 2023

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