Reviews for
GO Car Rental in Iceland

434 Reviews
8.71

About

Go Car Rental Iceland, a locally-owned enterprise, offers travelers a unique way to discover Iceland's awe-inspiring landscapes. Their commitment to customer satisfaction is evident in the numerous positive reviews. Renters appreciate the company's comprehensive insurance, round-the-clock emergency assistance, and the convenience of hassle-free cancellations. The company's diverse fleet of vehicles caters to every need, ensuring a comfortable and memorable journey.

When you book your Go Car Rental through Northbound, you're choosing a provider that values quality service and customer satisfaction, making your Icelandic adventure a truly unforgettable experience.

Reviews

8.71
434 total reviews
Very Good
5-Star
79%
4-Star
18%
3-Star
3%
2-Star
0%
1-Star
0%
Staff
8.6
Value
8.5
Cleanliness
9.5
Pickup
7.5
Dropoff
8.9
Condition
9.2

416 reviews for GO Car Rental

Verified reviews from our customers that rented a car from GO Car Rental

Submitted 01. Jul 2017
Outstanding!
We had good experience with both Northbound and GO Car Rental. We sent Northbound information on vehicles we were considering and they provided feedback on which ones would allow us to waive CDW insurance and instead use the insurance provided by our credit card company. GO representative met us at airport when we arrived, was friendly, and provided all the information we needed. We added second driver with no extra charge. The vehicle was exactly as expected and we had no issues. Drop-off was quick and easy.
Andrew rented a vehicle in June 2017
Submitted 01. Nov 2018
Outstanding!
Awesome experience. We found our rental thanks to Northbound Comparator Portal (the price was lower than directly with the car company !) . The renting company was GO Car Rental (in the suburds of Reykjavik) . The car was the one booked (Dacia Duster), few kilometers and very clean. The staff at offices were very helpful and friendly (they can pick you up at your hotel). That helped us achieving a wonderful journey in Iceland Philippe (France)
Philippe rented a vehicle in June 2017
Submitted 25. Jun 2017
Excellent
The car was just right for our needs and the price was excellent. Picking up the car at the airport took a bit longer than we had hoped, but otherwise, everything worked great.
Kelly rented a vehicle in June 2017
Submitted 27. Jun 2017
Outstanding!
The car rental and service were absolutely perfect... we had a 15 hour flight delay and there was no problem at all collecting the car in the middle of night. Thank you! Driving the ring road and F1 roads has been a dream come true!
Erich rented a vehicle in June 2017
Submitted 20. Jun 2017
Outstanding!
everyone was extremely friendly and helpful, would definitely recommend Go Car Rental!
Samuel rented a vehicle in June 2017
Submitted 26. Jun 2017
Outstanding!
Federico rented a vehicle in June 2017
Submitted 19. Jun 2017
Good
We were given a good car and had only one issue with the brakes during the trip due to dust accumulation. However, due to proximity to the mechanics during our trip Northbound managed to arrange for this issue to be fixed in a quick manner. We also hired chairs and a table, however one of the bracings on the table was previously snapped which wasn't great. In hindsight we should have checked this once we received it but it would be helpful if the additional items are checked for soundness prior to handover to the customers.
Sina rented a vehicle in June 2017
Submitted 13. Jun 2017
Outstanding!
Our experience with GO Car Rental was very good. our Skoda Octavia was in fine condition and drove very well. The pickup of the car was very easy and drop off went well too. When we return to Iceland, we will definitely use GO Car Rental again.
John rented a vehicle in June 2017
Submitted 22. May 2017
Outstanding!
great, brand new car, great mileage.They met me at the airport as promised; some confusion I was looking for GO not Northbound or GOcar but we found them. I didn't realize the horn was on the turn arm stick end, car says after awhile low air but checked at gas station twice air was fine. I would reccomand them without hesitation, nice people.
Glenn rented a vehicle in May 2017
Submitted 09. May 2017
Outstanding!
Northbound worked like a charm for us. very helpful, quick to respond, honest advice, tips and feedback, getting the car and returning it without any hickups, the car (provided by Go rental) worked fine. Unrelated to Northbound there were some minor things that did however not deminish the flawless performance of the car (a "star" in the front screen, a constant warning sign that the start/stop automatic was defect). We had a fantabulous week in Iceland albeit only one sunny day... will definitely come back ( asap) ;o) and check Northbound again!
Klaus rented a vehicle in April 2017
Submitted 28. Apr 2017
Outstanding!
Could not have been happier with Northbound. We were called shortly after landing by Jan who told us he'd be waiting just outside baggage claim for us. He had a clear sign to see making it easy to find him. After driving us to our car he showed us around, answered some questions about local driving and we took off. Shortly after we left, we noticed the drivers side wiper not working very well. We called him and he said to go back and take our pick from the cars that were left. We found the same car in a different color and left from there. When we landed back in North America, I immediately realized that I left not only a pair of headphones in the center console of the car, but MY CAR KEYS as well! I called Jan (at midnight his time) and he picked up right away and informed me he'd be back at the airport in the morning and he'd look for them. Later that day, he texted me that he had found what I left and shipped them back to me. This is what customer service is about. I can't say enough great things about Northbound or Jan!
Carlos rented a vehicle in April 2017
Submitted 25. Apr 2017
Outstanding!
Hi Runar! We had such and amazing time in Iceland. It was one for the books! Picking car up may have been an unconventional rental but it's one of the finest services I've received from a rental car. We were able to get and return the car with ease. The representatives were kind enough to let us know about the existing damage to the back panel and light (aesthetics) but it had no bearing on the van's performance. Van was clean and in great shape. It was such an affordable rate for the 9-passenger van. We will surely rent with Northbound/Go Car Rental again and I hope your company success!!
Melani rented a vehicle in April 2017
Submitted 25. Apr 2017
Excellent
The people working at GO Car Rental are very friendly, everything went smoothly and without problems, the customer service was also always around when I needed them and the car was in perfect condition. The only thing that sadly didn't work out was that the car I booked was not available (VW Polo), I got a good replacement instead though (Renault Clio). All in all a great experience, Iceland was wonderful and I'd definitely recommend GO Car Rental in terms of price and service, it's a very young and sympathetic start-up car rental agency.
Adani rented a vehicle in April 2017
Submitted 17. Apr 2017
Outstanding!
We had a great experience with GO Car Rental. They greeted us at the airport and provided detailed guidance on driving in Iceland. The Renault Trafic was the perfect vehicle for our somewhat large family and I'll go back to GO Car Rental the next time we visit!
John rented a vehicle in April 2017
Submitted 17. Apr 2017
Outstanding!
Absolutely loved my Suzuki Jimny rental! The car was in great shape and performed flawlessly throughout the trip. Planning on going back to Iceland again in fall of this year and will definitely be using northbound again.
Michael rented a vehicle in April 2017
Submitted 23. May 2017
Outstanding!
The car was excellent and the customer service was even better! We had the car for 11 days and we slept in it half the time. super comfortable and reliable Thank you :)
Melissa rented a vehicle in April 2017
Submitted 04. Apr 2017
Outstanding!
My rental car was a Mitsubishi Outlander 4X4 with automatic transmission. We drove the Ring Road in Iceland, which had a combination of regular paved roads, roads covered in ice and snow, and gravel roads. The car handled superbly. However, I would highly recommend that you purchase the gravel protection for the car. You never know how fast the cars in the opposite lanes will be driving, and if you will be driving on gravel roads (i.e. visiting Thingvellir park), there could be a considerable amount of gravel kicked up by all the cars around you that may damage the car. We had someone add on to our trip, changing our number from 3 to 4. I spoke with a representative from GO Car Rental, and found that we could conveniently cancel the reservation if it the cancellation was made 2 days ahead of the pickup date. The representative was quick to respond and provided all the information that I needed. Northbound.is was a great website to use in comparing car prices, and helped us get the lowest price for the car that we needed. The website is easy to navigate and gave all the info we needed in order to decide on the car we wanted to rent.
Livia rented a vehicle in March 2017
Submitted 18. Apr 2017
Excellent
Go car was great. they pick up near our Airbnb place in Reykjavik and they drive me back to the bus station at the end. The Jimmy was what I expected minus one thing: for a 2016 model there was not 1/8 jack for playing music ( or Usb plug) and the car radio was unable to find any radio frequency . So we, me and my daughter, listen music with the faint speaker of our laptop. The Jimmy was easy to drive and we loved the 4x4 side when we encounter snow and ice on the top of mountain road.
Pierre rented a vehicle in March 2017
Submitted 16. Mar 2017
Outstanding!
Our experience with Go Car was great! We wanted a new Suburu but since we couldn't find one we rented the Hyundai Tucson 4x4. We got picked up at our hotel & driven to the new office of Go Car which was on the way to the airport. We were pleasantly surprised that the car they were giving us was a new Suburu as they didn't know that was the car we really wanted. I said I thought we were getting the Hyundai Tucson 4x4 & they said we could get that but I said no we love Suburus. They showed us a few things on the car. Set the garmin to English & we were on our way. We told them that we were not getting back until late Wednesday from our 2 day trip to the southeast & therefore could not return the car to the office & the sweet guy Jan said he lived in Reykjavik he would come to our hotel in Reykjavik that evening or the following morning so we didn't have to drive the car back to the office. I would definitely use Go cars again & recommend them to my friends going from New York to Iceland!
Rosalie rented a vehicle in March 2017
Submitted 27. Feb 2017
Outstanding!
Great company! Super friendly staff made it easy to rent the Jimny (despite us losing the confirmation, oops!), were happy to provide maps, fuel discounts and advice on what to see. Gave us a free lift to and from our accommodation too - couldn't ask for better service.
Luke rented a vehicle in February 2017
Submitted 17. Feb 2017
Outstanding!
It was very pleasant to hire car from Go Car rental. I was little nervous at morning, will some one come to pick us up as agreed or we will be in trouble. But when i went out from hostel, van was waiting us. Everything was smooth. Car was clean and everything was in working order. What i usually do not like- to stand in line in rental boxes and then walk long distance and search right car. With Go Car rental i didn't experienced such frustrating waiting and walking. So everything as promised!
Madis rented a vehicle in February 2017
Submitted 07. Mar 2017
Outstanding!
My experience was really great. The vehicle was in wonderful condition, the Go Car Rental employees were incredibly friendly and accommodating, and overall Northbound made our Iceland trip really great!
Ilsa rented a vehicle in February 2017
Submitted 13. Jan 2017
Outstanding!
The car was just as expected! The service was great, and our guide Grettir even better. He was not only helpful by receiving us in the airport, but also had great advice and other useful information to tell us about Iceland!
Adam rented a vehicle in December 2016
Submitted 04. Jan 2017
Excellent
Northbound was great! They picked us up from our hotel, were extremely helpful at the agency, and then we easily dropped the car off at the airport. Truly a hassle free experience. My only complaint was that the windshield wipers were a bit run down and the defroster worked sporadically--next time I would check those things before leaving.
Katrina rented a vehicle in December 2016
Submitted 02. Dec 2016
Outstanding!
Diego rented a vehicle in November 2016

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