Reviews for GO Car Rental
Go Car rental were fantastic. We were a little nervous after reading some negative reviews about a company with a very similar name and logo. Turns out we had nothing to fear.
The pick up from hotel was handy, we were upgraded to a better car and to top it all off, they drove us back to our hotel in the rental car rather than the minibus so that we could keep our baby in the car seat for trip. It was more effort for them but made a massive difference for us and really topped of an excellent service.
I would happily recommend GO Car rental to any of my family or friends.
Everything with GO Car Rental was very easy. It was simple to pick from a wide variety of cars on their website. When we flew in to the airport it was easy to spot the GO Car Rental representative who was waiting for us outside of baggage claim. The Rep was holding a GO Car Rental sign, friendly, and knew our names. He escorted us to our Subaru XV and drove us over to the car drop-off parking lot close to the airport. He full explained the car rental contract and we did a good walk around the car inspecting any damages. We noted a small ding on the passenger door. The Subaru XV itself was in great shape. It was was clean inside and had no smoke smell or any signs of past abuse from other renters. Also, GO Car Rental had already switched from summer tires to winter tires which really helped driving on some of the ice covered roads we encountered. The next day when we saw the car in daylight my wife nice a rock chip in the window that was missed during the inspection of the car the previous night...
Overall, it was a great experience. Upon arrival to Keflavik, our ride was slightly late which we decided to call the company for confirmation of receiving the car. The car ran smoothly and was well maintained. The customer support was very flexible. Upon dropping the car off, there was confusion of where to drop the car off. It was helpful to contact customer support where personal arrangements were made. I am highly satisfied with the professionalism. I plan to book with this company in the future and recommend it to friends that will visit as well.
Great agency & car to rent in Iceland. Affordable, and the right size for two people. The rental came with studded, winter tires, which I was very grateful for. The person who met us at the airport, and then brought us to our vehicle was most helpful. She gave us a heads up about winter road conditions in Iceland, what to expect, how to prepare, and resources to use. Our experience with this company was great, and I would rent from them again. A word of caution about the Jimny is it's a light vehicle that can really feel the force of the winter winds.
My general experience was very positive. We had a Renault Talisman, not a Skoda Octavia. The gentleman who met us at Keflavik airport was right on time to meet us after our plane landed. The car was clean. It handled well, seemed heavy and firm in the Icelandic winds--this is a good thing. It had nice features like touchscreen, lane assist, speed alerts, USB and Bluetooth, and heated seats and a steering wheel. Upon delivery, the car was warmed up. (It was 7:30 a.m. during the winter when we received the car.) The gentleman took time to explain the basic functions of the car, etc. The car had studded tires, which helped when we found some hilly roads with packed snow / ice.
Overall the Jeep was ok but I guess I made a wrong choice of vehicle as the wind is very strong in Iceland and many times it was rocking the vehicle as I was driving. But we managed to complete our trip on the ring road without any incidents.
Free Cancellation & Amendments
GO Car Rental made everything easy, from pick-up at the airport to the simple drop-off process. Informative and helpful, and the car itself was excellent (4WD Nissan Qashqai). Definitely helped to make our trip a smooth one!
Great rental company. Excellent service when we were met at the airport. Genuinely felt we would be looked after if we had any problems. But we didn't and thoroughly enjoyed travelling around Iceland in our Dacia Duster.
The Duster worked very well for the varied roads and places we went all over Iceland.
Very good, nice and friendly staff. We were picked up at the hotel and everything was managed well.
Thank you very much to rent us for Suzuki. The car condition was good enough. And there were no trouble during my stay in Iceland. Your staff also kind enough. Therefore We could enjoy much in your country. Transportation in Iceland is a little bid difficult. But when I had a car much easier to go around in many places. So thanks your service we could really enjoy the trip. Thanks again.
To the airport for half an hour, but this is not intentional! The plane was a little delayed, the car rental company did not expect to arrive early!
Car rental procedures are still very quick and easy to return the car is worth recommending!
Everything with the car was amazing! The delivery of the car could be a little more efficient.
All the process is quit simple form booking throuh car pick up and drop off. Even though there's no office in the airport car rental center, things was still all easy. The car itself is quite clean , new with no any problem. We're very satisfied of the " Go car rental"
Pickup process was prompt and easy. Car provided was as described. No issues with the car whatsoever. Easy drop off process.
My experience with GO Car Rental was pleasant. We got picked up right on time at Keflavik at 6AM. The gentleman that picked us up was friendly and laid back. Although we didn't get the initial car we picked, we were given a better car in it's place. Drop off was a breeze without any problems. Overall highly satisfied with the service!
Free Cancellation & Amendments
Great experience. They helped with our bags and reviewed paperwork thoroughly When we returned the car, they drove us to airport so we didn't have to wait on the bus. Car was in good shape. Would use them again.
The whole process was smooth. Jon met us at the airport at our arrival time (super early!), got us situated, and helped us plug in our first destination. He even good naturedly put up with our jetlagged, punch drunk jokes. We had no issues with the car, dropped it off in the lot as requested. Would use again!
The only problem we had was right at the beginning we had to wait about 45 minutes for the guy to come and get us and bring us to our car. He was very nice and apologetic and completely covered the car and answered any questions we had and did say he had a drunk driver to tend with and was very sorry. Other than that the car worked great and we were pleased with it
We rented a Subaru Forester 4x4 but were given a Mitsubishi Outlander 4x4 instead. Nonetheless the performance of the car was in good condition. Collection of car and returning of car was a breeze. The staff who attended to us was thorough and answered to all our queries. Great experience!
Jun Hao Brendan
My experience was great. The car was exactly what I expected--it was clean, large and ran well. Picking it up was very easy and I would rent from them again.
The rental car was a smooth ride - it was clean and in good condition. During the pick-up we were greeted by the Go Car employee at the airport right on time as intended. Would recommend this service to a friend.
My experience with GO Car Rental was excellent. The Subaru Forester 4x4 was exactly what I had reserved through Northbound and it was clean and performed very well as we toured the Ring Road during eight days. The GO Car Rental representative was professional and friendly. I highly recommend Northbound/GO Car Rental. Also, the information booklet which Northbound allowed me to download contained lots of great information for tourists.
Excellent from the first contact at the Airport who was very thorough with the introduction to our vehicle and also the drop off details. We had a great time exploring the Western side of the Island and look forward to revisiting in the future, would definitely look to use Go Car Rental again. many thanks, Kevin H
Very good. It would be convenient to have a reception in the airport. Everyrhing else was parfect, the car was in exelent conditions and the service was great.
This was the perfect vehicle for our trip! We were looking for value but also wanted a newer vehicle since we knew things like power steering and GPS would be important. We were a group of 6 girls and didn't have any problems at all loading the vehicle or driving throughout Iceland! We made several modifications to our booking before our arrival, and the staff at Northbound were extremely helpful and accommodating. The people from GO Car were very helpful as well. If I hear of anyone planning a trip to Iceland I'm recommending Northbound for sure!
Pickup and drop off was smooth
The car was new and in good condition.
Since I changed my pick up time due to flight delay, the response of go car rental was quick and supportive
Great! JImny is very capable, you can take it on most FS roads and it did us well in beg of September.
Great experience with Northbound and GO Car Rental. A representative was waiting for us on arrival at KEF, and drove us to the nearby lot. We picked up the car, checked it over and went over insurances, then drove off. To return the car, we left it on the same lot (at 5am!) and took a shuttle back to the airport. All went well!
Tips: There is little traffic in Reykjavik / Iceland - Makes a nice change from LA! There is a gas station on Rt 41, 6km from rental drop-off, where you can fill up - although my US credit card wasn't accepted, so using my debit card was necessary. It was a little strange dropping off the car with no attendant present, but worked OK.
Not bad, just a few minor things: the car could have been a bit cleaner; it needed maintenance as was shown on the instruments; there were scuffs and dents on the car and the windscreen that weren't mentioned in the rental agreement and could not be seen in the dark when I picked the car up. I hope I will not be made responsible for the existing damages afterwards. Other than this, it was a pretty straight forward experience without any major problems. The rental agent was a little late, but texted me shortly afterwards to let me know he was on the way, which was good to know.