Reviews for Lotus Car Rental in Iceland

We were given a Kia Rio instead of a VW Polo. I would have preferred the VW, but the car we got was fine with the exception of the windshield wipers. They essentially didn't work and definitely should have been replaced before we were given the car. The windshield itself was also very dirty.

This car was very convenient for us with the roof box ( we were 5 poeple) . We had no problem duthe supplier our route across Iceland. We had a small problem when we arrived because the roof box was not on our car. Lotus gave us another car and we had to come back to the location office at the end on the afternoon to take our car with the roof box.

Suggestion: the car must always have a manual instruction english written

It was a great experiance The car was great and very satisfaid

The car was just fine, though I don't think it had Air Conditioning, which isn't usually an issue in Iceland but there were a few days when it would have been nice. Also, I neglected to make sure it had SatNav, which it did not, so I will opt for that next time.

Renting a car from northbound was an extremely pleasant experience. All the terms of hithe supplier were very favorable for us and the comunication with the company and employees was quick, easy and very pleasant. The next journey in Iceland will be again with one of your cars! Keep up the good work!

Super good! Friendly and professional staff, and great car.

Our experience with Northbound was seamless. Booking online was easy. Pick up and return was quick and easy. The staff were friendly. There were no issues with the car and the price was great. Jeff V

I am so glad I chose you guys for booking my car rental. I had a very specific required for car rental and you made it so easy for me to choose the perfect car. Also changes to booking were were done at a llighting speed. Thanks

Good but small, should have rented a mid size SUV.. too compact for the luggage we had. The car has a problem showing up a full tank immediately after filling up. I had filled up the tank just 2 mins ago, but the lotus rep wasn't able to see it reflect on the odometer. It took more time for me to relieve the vehicle, and that come us time to check-in at the airport

Perfect experience in every way. Fast check in and check out. Nothing but 5 stars.

The car was perfect! The staff was friendly and super helpful

The subaru is grest car and perfect for 2 peole ! damage that the outside was damaged

Everything went great. Whole experience was secure, without any problems. The service was great. Would do it again!

The supplier is apparently a smaller, Iceland based car rental, preferable to the big international companies. Friendly service. Dacia Duster is a robust and easy-to-handle 4WD car. If I next come to Iceland I'll also choose Lotus.

Great price, easy to pick up and drop off, reliable vehicle. When my flight was cancelled, they were accomodating to my new pick up time. Recommend this company.

The Duster was fine and the supplier staff were great.

Very good Except windshield wipers

Pick-up and dropoff excelent, very fast and friendly. Wifi issue solved promptly

Northbound and Lotus were amazing - super prompt communication from both and the rental process couldn't have been easier. The staff at Lotus were great and the car was perfect for our trip! We are planning on returning to Iceland for another trip in a few years and will 100% be using Lotus again.

Excellent customer service. Staff was friendly and informative. The car we were given was brilliant and great to drive and dropping off at the airport was swift and easy. We would highly recommend the supplier to anyone looking for a car in Iceland.

Very good. I liked everything: the car, the service and the price.

Everything about the rental process was perfect. The agents were extremely helpful and responsive and even managed to help me correct a mistake in my own booking. When I arrived at the agency, everything went smoothly, picked up my vehicle with all the bonus additions and hit the road in a matter of minutes. The car was wonderful and the experience was one of the best I've ever had in all my travels. An incredible company that wants to share Iceland with those who desire to see it -- all for a very reasonable price. Couldn't be happier. Thanks!

It was great...reliable comfortable

Great car rental experience. It was actually my first time renting a car, let alone renting internationally. It was such an exciting thing to be out on the open road in Iceland, so a rental is a myst for adventurers. The agent knew the difference between using cars (automatic) in the US vs Iceland which made the nuanced transition so much easier. Great pricing, easy to return, since it’s right at the airport. And everyone’s so kind and helpful.

I thought you guys were great! Very easy to work with and understanding of a travelers changing schedule

Fue todo perfecto, el coche tal como lo habíamos contratado, Wifi y GPS en el coche sin contratarlo. Atención y servicio muy bueno. Totalmente recomendable.

Everything was excellent! The delivery, duthe supplier the holliday, the commonication beforehan e.c.t.

The supplier was a pleasure to work with. We got the car in 5 minutes (returned back even faster). Basic driving instructions were short and to the point. The car (Toyota Aygo) was a great fit for he two of us, its gas consumption is low and it's comfortable to navigate main roads. We didn't spend much time in big cities, but I think it's one of the best choices for Reykjavík with its narrow streets and tight parkings. The coffee coupons were a nice surprise.

Everything was perfect! Great car, brilliant staff

All around excellent, easy pick up and drop off. Highley recommended.

Very happy with the car rental. Northbound offer one of the best companies - Lotus in Iceland. Great prices and their website has interesting blog for ideas and things to do/see in Iceland.

The experience with the supplier was great. The check-in process as well as check-out was very comfortable and quick. We were upgraded, since the car category, we originally booked, wasn't available. We would book with Northbound any time in the future again.

I have been to Iceland more than 25 times, and rented cars fom different companies. This time I got a very good car with automatic gears and GPS from the supplier. My experience with the supplier is the best I ever have had. I can warmly recommend the company and I will use them again next time I will be in Iceland.

I would love to rate it 5.0 because: the car was ready, we we’ given an upgrade to 2019 rav4, the staff were nice, the return was easy, we weren’t able to fill up the gas tank and we just paid them upon return. The only thing was the car was not cleaned when we got it. The inside was just dirty. Too bad.

Thank you for upgrade my car to RV4 and give me a car wifi, both items play good performance in the trip. You are a great company.

The car was a little bit old and damaged but was tenically okay, we had a very good experience driving about 500 km in 1,5 day, visiting the most important highlights in the south and the golden circle. The service and the check-in and check- out went smooth and super friendly, highly recommended to hire a car from the supplier. Wil Metselaar

The car was brand new basically and the rental company employees were super friendly and helpful - we had a great experience with them and would definitely come back and use Lotus Car Renal again!

My mistakes I thought the car would be bigger but we manage well

Service was fast and efficient, met the needs of the customer. The car was in good conditio and worked great. We toured the Iceland (with western fjords) without any problem.

Overall, I had a great experience here. I had some issue with the car at first (there was a component that was a bit quirky in starting it, but it was my mistake and definitely not an issue with the car) and got stuck 20 mins from the airport. But I called Lotus and asked them to help - someone came out promptly and kindly showed me how to start correctly. After that the car was fantastic! And I really appreciated Lotus’s gracious and fast service. I highly recommend to anyone looking for a good rental car!

I did not get a Kia Creed Wagon but received a Subaru Forester which drove well but significantly raised my gasoline cost. The passenger front door was previously damaged and was not repaired properly. We also had a leak in the passenger front tire and had to have it patched. The tire was terribly worn and needs to be replaced. This information was conveyed to Lotus. The Forester drove well overall but is an expensive rental because of high cost of gasoline in Iceland.

Very good experience, the price-quality ratio was good. The rental agency has been honest telling us the risk on Icelandic roads (headlights, speed limits, pebbles, gas stations...). Only a little negative point : We thought that the car uses a lot of gas.

As expected, comfortable car for family, just about 28 000 km, in good condition.

This company was very accomodating. Receiving and returning the vehicle was extremely easy. We even upgraded to a larger car midway through our trip and the company was very accomodating and even gave us a better rate. We were very happy and would easily rent from Lotus again

Northbound helped us find a great deal!