Reviews for

Icerental 4x4 in Iceland

Everything was fine ! Next time you can count on me again! I recommend as a reliable and cheap! Thank you

Very good experience. People at Icerental 4x4 are very professionals. They gave us some important hints that save us time and money. No problem with the car, on every surface.

Excellent

Horrifying! Horrifying! The 10 yrs old Hyundai Tuscon with a flimsy sterring broke down due to flat battery while we were at Gullfoss. Call Icerental 4X4 and they refused any assistance claiming that it is our fault for leaving the car lights on causing the battery to run flat. Fortunately, managed to get some help to jump start the car but after driving for about 15 minutes at 90 Km/hr, the car start to jerk very badly. Luckily for us, we managed to turn into a farmhouse before the car come to a complete dead stop due to a flat battery. I cannot imagined if the car has just stop on the road and the danger it posed to other road user who drive at such high speed. The owner of the farmhouse was kind enough to jump start the car for us again but noted the battery is not working properly. Advised us not to drive and help us to contact Icerental 4x4 to tell them the problem and to come with a replacement car. They came in two cars and angrily said that there is nothing wrong with the car after they have test drive but i told them the car run flat after we have managed to get it jump start and drive down from Gullfoss. We insisted and they finally relented to give us a replacement car, a Subaru Forester which is not much better as the dash board lighting is very very dim ( i had to switch on the cabin light in order to read the gauge) and the car only have the right side head light working which i need to use 'High-beam' to ensure it is bright enough for oncoming traffic to see. It was the first "Bad' driving experienced i had, i suspect the real reason for the flat battery is due to alternator problem which is not surprising for a 10 years old car that is so poorly maintained. I thank God that i managed to turn quickly into the farmhouse to ensure the car is out of harm way for other road user. I told my wife we need to get out of the car if it stop in the middle of the road and pray no nasty accident happened. Glad that God hear our prayer and nothing worst came out of this nasty experience. I would give them a 0.1 rating for not offering any assistance instead asked me to seek help by myself. I spent 2 hours going around to seek a pair of jump-start cable. Fortunately, a kind gentlemen from one of the tour bus came to my rescue by pointing me to one of the glacier tour crew. So good luck and pray hard if you want to rent from them.

This car was fantastic as we needed a 4x4 for the snow in Iceland. The staff were great, so helpful and the service was fantastic. I would definitely recommend Northbound again and what's even better is they were cheaper than their competetors. Lovely bunch of people. Thanks Northbound!

Straightforward & no fuss rental, quick to respond to a change in vehicle following my initial booking. Helpful advice regarding the various insurance options & efficient turnaround in getting us to & from the airport on arrival & departure.

Overall good experience with Icerental 4x4. Someone was waiting at the airport for us as soon as we got out to arrivals section of the airport. The car was in good condition and process to pick up and return was quick and easy.

I booked the car rental through Northbound. They provided the great services and response to my questions so quick. The provided information of the cars and terms and condition of each rental companies are exactly the same as the companies provided on their own website. Moreover, the price of Northbound is a little bit cheaper when I book directly through the company's websites.

Overall experience was okay, however, delayed pick-up from the airport and pushing of unnecessary insurance add-on's marred the experince

They have very good prices, getting the car didn't take long and they were very convenient about the check out hours. One small issue with the car (rear windshield wiper was broken), but it was great otherwise.