Reviews for
Car Rentals in Iceland

14015 Reviews

Verified reviews from our customers that rented a car on Northbound

Submitted 28. Sep 2021
Outstanding!
It was great! Easy to find and easy to rent. There is no line, no complicated paperwork, the customer service is very good. I'd highly recommend it.
Dylan rented a vehicle in September 2021
Submitted 27. Sep 2021
Unfortunately bad experience - poor logistics at airport pick-up - unprepared car (we waited from 01:00 to 02:30 at night for it to be cleaned and released) - the issuer convinced us that Platinum insurance was beneficial, otherwise he would charge us for all the scratches on return, we ended up with a car that would be difficult to find out which scratch was already on it and which was "new" - Normally we probably wouldn't have taken the car (driver's door blown off by a strong wind, windshield cracked by a rock), but what to do when you're falling asleep, you have big plans for a trip in the morning and there's no other car available at the moment... - the car was fine motor-wise and worked well for the entire rental period (a week)
Ivan rented a vehicle in September 2021
Submitted 03. Oct 2021
Outstanding!
Everything went smoothly with our rental through Northbound. The rental itself was provided by Lava Car Rental. Pickup and dropoff were prompt and friendly. The Duster was solid and stable, definitely not luxurious but a great value that also got decent mileage. Highly recommended!
Daniel rented a vehicle in September 2021
Submitted 30. Sep 2021
They forced us to upgrade our insurance booking because, apparently, the basic insurance and no-insurance were exactly the same. That increased our booking in around 300 euros.
Néstor rented a vehicle in September 2021
Submitted 27. Sep 2021
It wasn't the car listed above, it was a Ford Fiesta. I was told it had blue tooth, it didn't or it just didn't work. No mention of blue tooth in the Ford Fiesta audio menu. The car wasn't maintained properly. The back license plate holder had been damaged from a previous user backing into something and never fixed. So after a couple of days of gravel roads and high winds the license plate holder disintegrated and the license plate fell off. Lava were going to charge me for this! But didn't because the GPS device they gave me didn't work very well either. I won't give Lava the lowest rating as the car did get me around but I will never use Lava ever again.
Clay rented a vehicle in September 2021
Submitted 02. Oct 2021
Outstanding!
Wir waren mit MyCar Rental sehr zufrieden. Übergabe und Abgabe waren unkompliziert und schnell. Schäden am Fahrzeug wurden bei Übergabe markiert. Neuer Wagen, der sich für 3 Erwachsene mit grossen Koffern sehr gut eignet.
Bernhard rented a vehicle in September 2021
Submitted 23. Sep 2021
Outstanding!
Easy communication and reasonable pricing.
Helga rented a vehicle in September 2021
Submitted 29. Sep 2021
Good
Pick up and return was fine, the car from 2019 had about 70.000 km, which was absolutely okay. The interior was not too clever designed, with some hooks or nets there would have been much more usable space in the back. A bigger issue - the diesel heating system was smelly on the outside and really loud (a knocking) on out- and inside. As it was could we also turned the heater at night on, and even our campground neighbours complained about that noise. But all the rest was fine & we absolutely hat no problems with our cars in 10 days.
Yvonne rented a vehicle in September 2021
Submitted 25. Sep 2021
Good
Car rental staff are amazing ! They allowed me to swap cars as the other driver didn’t get on with the one we were allocated at the start. Cars are not the most pristine I have ever seen , but the car we had for six days drove perfectly . Be prepared for a long wait when you collect your car . Staff are working as hard as they can be and seem to never sleep.
Helen rented a vehicle in September 2021
Submitted 28. Sep 2021
Outstanding!
Very happy with the service. I left some jewelry in the car and one of the guys from lava drove to the airport to drop it with me before my flight. That was above and beyond and I was very appreciative.
Katharine rented a vehicle in September 2021

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