Reviews for
Car Rentals in Iceland
14015 Reviews
Verified reviews from our customers that rented a car on Northbound
Submitted 02. Oct 2021
I was disappointed about their service. checking out the car at their office took 1.5 hours since there were many customers waiting and the employee was unable to handle all tasks. they brought us the camper and inspected outside and handed a key to us. That was all. I wanted to rent an inverter for USB charger but the cost was more than double price of the other renter and we gave up. There was no guide or explanation of how to use the things in the car. No instructions on how to use the car. it took about 15 minutes to get the answer to find out whether it was gas-run or diesel-run. The inside of the car was not clean. the sink was dirty and covered with lust that we decided not to use it at all. The broken refrigerator was not removed and was just taking a space there. There was unpleasant smell of urine in the car from the beginning and we couldn't figure out where it was coming from. The plastic tank underneath of and connecting to the sink was filled with waste water and we guessed that the smell could be coming from there (maybe somebody peed in the sink before). The plastic covering of the side of driver seat was broken and was not fastened by screw. It fell off from the seat once in a while and i was watching it all the time not to loose it which was annoying. The dashboard maintenance indicator showed engine sign from day 1 and we were concerned that there might be a maintenance issue with the car. That worry was with us all along the entire trip and we wish that they checked the engine before they rented it out to the customers. One day, we went to a remote campsite and there was no kitchen facility and we had to lighter. The lighter we found in the kitchen utensil's box provided by the Nordic car rental was not working and we had a lot of trouble to get the lighter. we contacted the owner of the campsite and, thankfully, the owner brought one from her home.
Our experience with Benz Vito wasn't too good. I think that was not the car itself (it was a good car) but the Nordic Car Rental who didn't care about it.
Steven
rented a vehicle
in September 2021
Submitted 29. Sep 2021
Outstanding!
Both of my customer service reps for pick up and drop off were so kind, helpful, honest, and super great?
Jimmy
rented a vehicle
in September 2021
Submitted 26. Apr 2022
Outstanding!
The car was as expected and perfect for our trip around Iceland. Nordic car rental was a great choice for us at the start of our vacation.
Matthew
rented a vehicle
in September 2021
Submitted 01. Oct 2021
Outstanding!
The pick-up at the airport was perfect. Helpfull employee at the Starrental office. Very nice car with new wintertyres. Easy early return at airportcarpark
Marian
rented a vehicle
in September 2021
Submitted 01. Oct 2021
Outstanding!
MyCar Rental team was awesome - we decided to extend our rental and they were able to accompany us so we could see more of Iceland. The car was newer and as advertised. Overall a great experience.
Kim
rented a vehicle
in September 2021
Submitted 09. Oct 2021
Good
Great customer service! The car was fine. We had a rooftoptent. The tent was fun but we went in late september. It can handle the hard winds just fine, but the rain can be a problem. We had some problems with or matress getting wet after it rained at night and we packed in or tent. Conclusion: great company, rooftent best in Summer season.
Demi marisca janine
rented a vehicle
in September 2021
Submitted 05. Oct 2021
Outstanding!
The car was absolutely perfect! My partner says he misses driving it! Mycar was amazing and so helpful. They really made sure we had everything before we left for the trip around the country. No issues whatsoever!
Susan
rented a vehicle
in September 2021
Submitted 19. Sep 2021
Excellent
It was very nice. A easy way to travel around iceland and experience the landscape. What we missed was a oppertunity to cook food. They gave us stuff to do that but the guy who showed us how the gas works forgot to put off the gas so the gas was empty when we wanted to cook food. But thats the only thing to complain about. Otherwise everything was good.
Alexander
rented a vehicle
in September 2021
Submitted 22. Sep 2021
Outstanding!
The rental served our purposes just fine! It handled the F-roads like an old pro. The service from our car company, Lava Car Rental, was also stellar and would absolutely use them again.
Rebecca
rented a vehicle
in September 2021
Submitted 23. Sep 2021
Outstanding!
Our car rental experience was smooth and the car itself was very nice. I liked how new and updated the car was (hybrid, Apple car play compatible, heated seats). The shuttle to and from the airport was very convenient as wel. Will for sure book with them again, they are a great price compared to other companies!
Trevor
rented a vehicle
in September 2021
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