Reviews for

Car Rentals in Iceland

Your team did a phenomenal job! Pick-up and drop-off could not have been smoother or quicker. The vehicle was in excellent shape with tires in great condition (something I was concerned about). The camping equipment worked flawlessly. The mattress was also exceptionally comfortable (something else I was concerned about). I slept great every evening. I did want to mention that I couldn't find the tool that would be needed to remove the hubcap (for access to lug nuts) in the event of a flat tire. I started looking for it about halfway through the trip. In the U.S. it looks like a large flathead screwdiver. Perhaps I overlooked it. Your company did an amazing job. The rental campervan was a crucial part of my trip, and your team nailed it! Thank you for your excellent service! I will definitely use you again when I return to Iceland!

Car was great. Lava rentals could do a much better job of customer service, showing how to use the car and providing a full tank of petrol (ours was only half full).

Hi, everything was good, but WE didn't have the jeep. WE had a nissan Qashqai.

Top notch service!!!!!

Everything was fine. That was my First time in a roof tent and I loved this experience.

The pick up of the vehicle was great. But the drop off little bit complicated as we were there on Saturday and didn't know what to do. So we left the keys in the post box, hopefully it was ok. But on the post box there were no single sign that of Key Car Rental (we saw it only abow the door). There were other rental companies and the boxes and they were labeled. I would recommend to label the post box and send this in the instructions. Vehicle was ok except there were no water for the washers and on reflector on the right side of the car was falling all the time. But overaly speaking it was fine. thank you Br Petra

RAV4 was great. 41mpg or 5.7L/100km average over many miles.

I had to wait for at least half an hour or more running around in the airport to find the representative. It was my first visit to Iceland. But once I found the representative to drive me to their rental office, the process was swift and straight forward. It is a nice rental company. Nice customer service.

It was old, rusted and rickety, but It bring us trough Island reliable.

Good car, the best thing was automatic shift very comfortable!

We were very satiesfied about the Kia Sportage with free Gps. I can recommend Northbound because the price for renting a car is in line with the market. They offer cheaper as other companies. Also the service of Northbound is good. They react very quiclky when you have questions.

The Dacia Duster was an excellent car for cruising Iceland. Comfortable, spacious and safe. Being able to switch to four-wheel drive was nice at times. The car was delivered to our hostel in Reykjavík by Star Car Rental and returned to the airport by us without any problems.

Very well .. Thank you !

Camper van was clean and well equipped. Appreciate the gas discount! Rental process was easy and they accommodated our last minute request to change pick up location. Couldn’t ask for better service.

Cracked windscreen on pick up & bottom panel fell off after 250 miles on good roads. Had a flat tire too & Rent.is slow & grumpy on responding. Positive note, call out to fix bottom panel smooth. Disappointing but OK experience but expect more.

It is a perfect selection for driving in Iceland.

Amazing to have rented through Northbound! Made my reservation well in advance, had the car rental company (Go Iceland) contact me stating that they didn't have my vehicle at the price anymore, Northbound stepped it and made it all right and I received the vehicle that I reserved. So glad that I had booked through them! The Jeep Compass that I booked did well. It was a PHEV but it did not come with the charger/cable and most charging stations I came across did not have charging cables. Not a big deal but would've been nice to really fully utilize PHEV capabilities. Take the estimated remaining range on the vehicle with a grain of salt. It constantly changed for me and I hit the low fuel symbol 4 times because of inaccurate predictions it gave me. Overall, the Jeep Compass served me well during my Iceland trip.

Excellent experience. The owner and all the employees at Star Car were very nice. No issues with the car.

Hi, Ívar. They gave me a fantastic Mazda CX60 hybrid instead the Hyundai, with nearly half a tank. Very good driving experience!! A very powerful and smooth driving car, comfortable and safe. Maybe, the initial information on pickup was given too fast for us and we couldn´t use the wifi dispositive and we never could charge the battery either, but it wasn´t really a problem. I had never driven an hybrid... The best thing was when we unfortunatelly had a flat tire, the last day in the longest drive of our travel, because of the sharps stones in a prepairing new road. Even as early in the morning, they moved people to help us near Egilstadir and they solved the problem in a few hours (I had to send an image of the damage and our location). The company talked to the mechanics and my paid insurance covered the substitution of the tire. The repairing kit given with the car was not able to stamp the damage. At drop off, they took the car with its new wheel without any problem. I will highly recommend this company! Thanks!! PS. It was really strange that the other car travelling with us, always driving behind us, never got as dirty as ours. Design affair, I suppose! (It doesn´t matter! You can clean the car for free in several places during the travel around Iceland). Your country is a unique place in the world and we, the two families, have been very happy there. Thanks again!

Everything was right except the welcome from rental employee. Very few explanations and I hardly understand and hear him when speaking.