Reviews for
Car Rentals in Iceland
14011 Reviews
Verified reviews from our customers that rented a car on Northbound
Submitted 20. Aug 2018
Excellent
All the staff was very friendly and helpful, the campervan was very nice...very easy to drive and we found camping tools already inside very usefull... the only things was very very cold inside during the night and it was August....but I will definitely suggest it!!
Erica maria
rented a vehicle
in August 2018
Submitted 23. Aug 2018
Fine
Airport shuttle was late, we waited 45 minutes. (Nordic Campers) Contact provided in the booking cannot be reached. We dialled like 3 times and no one picked up. When we asked them about the phone number (to check whether it is working or not), they explained to us that sometimes there's a queue, and they have yet to set up an auto reply bot advising caller on the queue.
Pick up process was ok. We were upgraded to the larger Renault Traffic, which we very much appreciate, although it consumed more fuel. The staff didn't care to explain how to use the car, he didn't even bother to walk out with us to inspect the car. We asked about heater (is there one, how to use it), and they can't even answer us properly. We had to figure everything ourselves. Even had our first night sleep without the heater, cause we only figured that out the next day. Pillows were provided but not blanket, we had to pay another 25 EUR extra for sleeping bed rental. Burner was provided but no gas can. Otherwise, everything else was ok.
No major issues with the camper van.
We wanted to ask for a few hours extension just before our flight the next day morning at 0700 hrs. We tried calling the contact number, and again no one answered. We called the mother company City Car Rental (Reykjavik office), and immediately someone answered us. They were kind enough of grant us 5 hours extension for no charge.
Jeremy
rented a vehicle
in August 2018
Submitted 20. Aug 2018
Excellent
Very good experience with Ford Expedition 4x4 , Icerental and Northbound, fantastic trip in 7 people without any problem ! excellent !
Ermes
rented a vehicle
in August 2018
Submitted 28. Aug 2018
Good
In generally ok we had not problem but the car we rented was old with 230.000 km and fuel gasoline, so we spent a lot money than expected and for what I spent on the rental I expected a better car...
Giuliano
rented a vehicle
in August 2018
Submitted 23. Aug 2018
Outstanding!
Our car rental experience in Iceland went smoothly from start to finish. Unfortunately, the Citroen Berlingo we had reserved prior to our trip was unavailable upon arrival. However, Thrifty did provide us with a virtually identical Peugeot which performed flawlessly throughout our trip. Pick up and drop off was a breeze. Would definitely rent through Northbound again!
Lee
rented a vehicle
in August 2018
Submitted 27. Aug 2018
Outstanding!
We have had a good experience.
Barbara
rented a vehicle
in August 2018
Submitted 20. Aug 2018
Excellent
We were upgraded to a BMW suv. It was great!! My only slight negative with the experience was that we had a long wait when we arrived to pick up the car.
Robert
rented a vehicle
in August 2018
Submitted 09. Sep 2018
Outstanding!
Easy pick up and drop off. No issues with the car, straightforward car rental.
Dekker
rented a vehicle
in August 2018
Submitted 16. Aug 2018
Good
Overall good experience. Had a few hiccups. No-one was at the airport with sign when we arrived. Had to call and they sent us the information. Also the car was a bit old and the usb did not work... which meant we could not charge phones or use music from the phone. The rental process and return was fast. Had to wait over 30 minutes for shuttle after returning the car though.
Vikas
rented a vehicle
in August 2018
Submitted 27. Aug 2018
The original rental we were given had done 120000 K, looked older than the car ordered and had to go back as had problem with suspension. That meant it had to go back after had driven to Grindavik. The next car we got had wet seats, appeared to have been through car wash with a window open. We took it and it dried out, but overall felt I would not use the company again.
Michael
rented a vehicle
in August 2018
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